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Delima, Rts. Hartha
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Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice

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Pengaruh Tingkat Kualitas Pelayanan dan Ketersediaan Fasilitas Jasa Samsat Keliling Terhadap Kepuasan Wajib Pajak di Kelurahan Sridadi Kecamatan Muara Bulian Kabupaten Batang Hari AZ, Siti Marina; Ratna, Ratna; Maisarah, Siti; Delima, Rts. Hartha
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 2 (2024): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i2.5283

Abstract

This research aims to determine the effect of the level of service quality and the availability of mobile Samsat service facilities on taxpayer satisfaction in Sridadi Village. The research method used is quantitative descriptive using multiple linear regression analysis tools. The results of the research reveal that simultaneously and partially the service and facility quality variables have an influence on taxpayer satisfaction in Sridadi Village with an influence contribution of 49.8%.
Pengaruh Diskon, Promosi dan Kualitas Pelayanan terhadap Keputusan Pembelian Online dengan Menggunakan Aplikasi Alfagift AZ, Siti Marlina; Ratna, Ratna; Fithoni, Ahmad; Delima, Rts. Hartha
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 3 (2024): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i3.5695

Abstract

This research aims to determine the influence of discounts, promotions and service quality on purchasing decisions using the Alfagift application in Muara Bulian. The analysis used is quantitative analysis using validity and reliability tests, multiple linear regression analysis, t test, F test and coefficient of determination (R2). The research results show that simultaneously there is a significant influence between the discount, promotion and service quality variables on online purchasing decisions using the Alfagift application, but partially only the discount variable does not have a significant influence on online purchasing decisions using the Alfagift application in Muara Bulian.
Co-Authors AZ, Siti Marina AZ, Siti Marlina Fithoni, Ahmad Maisarah, Siti Ratna Ratna