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Merkury, Kenjie
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Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice

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Journal : Jurnal Ilmiah Universitas Batanghari Jambi

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Pengaruh Bentuk Pelayanan SDM, Fasilitas dan Promosi terhadap Kepuasan Pelanggan PT. Asia Sakti Wahid Foods Manufacture Medan Sylvani, Sylvani; Merkury, Kenjie; Rangkuti, Dhita Adriani; Lubis, Andrew Satria
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 3 (2024): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i3.5403

Abstract

This research aims to determine the influence of HR services, facilities and promotions on customer satisfaction at PT. Asia Sakti Wahid Foods Manufacture Medan. The population of this research includes all customers during the 2022 period. The sample was determined using accidental sampling technique, so that there were 100 respondents. The research results reveal that simultaneously and partially there is a positive and significant influence between the variables of HR services, facilities and promotions on customer satisfaction at PT. Asia Sakti Wahid Foods Manufacture Medan.
Co-Authors Dhita Adriani Rangkuti Lubis, Andrew Satria Sylvani, Sylvani