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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar
Achmad Taufik Ismail
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OPTIMALISASI PERAN STRATEGIS MANAJEMEN HUMAS DALAM MENINGKATKAN RESPONSIVITAS LAYANAN PUBLIK SEKOLAH DASAR: STUDI KUANTITATIF DI KOTA KARAWANG Wahidin; Achmad Taufik Ismail; Chairil Fajar Hadiansyah; Fatimah Az Zahro
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 02 (2025): Volume 10, Nomor 02 Juni 2025 publish
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i02.26139

Abstract

As the vanguard of public education services, elementary schools play a vital role in responding to community demands. The responsiveness of public services is a crucial aspect in assessing school performance, and public relations management plays a strategic role in bridging communication between schools and the community. This study aims to analyze the influence of public relations management on the responsiveness of public services in elementary schools in Karawang Regency. This study uses a quantitative approach with a survey method of 93 respondents from a total population of 120, calculated using the Slovin formula with a margin of error of 5%. The research instrument is a questionnaire processed using SmartPLS. The results of the study indicate that public relations management has a significant effect on the responsiveness of public services. The implications of this study emphasize the importance of strengthening the public relations structure in elementary schools to improve the quality of education services.
STRATEGI PENINGKATAN MUTU LAYANAN ADMINISTRASI DALAM MEMBANGUN RESPONSIVENESS TENAGA ADMINISTRASI DI SMK AL FUDHOLA BEKASI Pebriani, Mawar; Ilham Fahmi; Achmad Taufik Ismail
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 No. 2, Juni 2026 Release
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.46603

Abstract

This study aims to analyze strategies for improving the quality of administrative services in building the responsiveness of administrative staff at SMK Al Fudhola Bekasi. This research employed a qualitative approach with a descriptive design. The research subjects consisted of the principal, the head of administration, and students. Data were collected through observation, interviews, and documentation. Data analysis used an interactive model, including data reduction, data display, and conclusion drawing. The results indicate that strategies to improve the quality of administrative services include the implementation of digital-based systems, training for administrative staff, and strengthening leadership roles. The responsiveness of administrative staff is considered fairly good, as indicated by fast, accurate, and responsive services to students' needs. Supporting factors include facilities, leadership support, and staff training, while obstacles include data inconsistencies, lack of communication, and limitations in digital systems. This study concludes that improving the quality of administrative services contributes to enhancing the responsiveness of administrative staff, although further optimization of systems and continuous service management improvements are still required.
PENGARUH INTENSITAS KOMUNIKASI INTERPERSONAL KEPALA SEKOLAH TERHADAP KINERJA GURU Istiqlalya, Tazkira; Achmad Taufik Ismail; Ilham Fahmi
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 No. 2, Juni 2026 Release
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.47263

Abstract

This study aims to analyze the effect of the principal’s interpersonal communication intensity on teacher performance. The research employs a quantitative approach with a correlational design. The population consists of all teachers at SMPIT Al-Imaroh Cikarang Barat, totaling 30 respondents, using a saturated sampling technique. Data were collected through questionnaires and documentation. The indicators of interpersonal communication intensity include frequency, duration, regularity, attention, breadth, and depth of messages, while teacher performance is measured through task achievement, work quality, punctuality, compliance with standards, and professional responsibility. The results show that both interpersonal communication intensity and teacher performance are in the moderate category. Correlation analysis indicates a strong and significant relationship between the variables, with a correlation coefficient of 0.751. Furthermore, simple linear regression analysis reveals a positive and significant effect, with a contribution of 56.5%. These findings indicate that higher intensity of interpersonal communication by the principal can improve teacher performance. Therefore, more intensive, open, and continuous communication is essential to enhance teachers’ understanding, motivation, and overall professional performance.
Co-Authors Chairil Fajar Hadiansyah Fatimah Az Zahro Ilham Fahmi Istiqlalya, Tazkira Pebriani, Mawar Wahidin