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All Journal AKADEMIK: Jurnal Mahasiswa Humanis
Prakasa, Sutan Bagas
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Religion Humanities Education Social Sciences

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Analisis Kepuasan Pasien Rawat Inap di Rumah Sakit Ibu dan Anak Kenari Graha Medika Bogor Jawa Barat Prakasa, Sutan Bagas; Nurhakim, Bambang; Suhardi, Suhardi
AKADEMIK: Jurnal Mahasiswa Humanis Vol. 4 No. 3 (2024): AKADEMIK: Jurnal Mahasiswa Humanis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmh.v4i3.1072

Abstract

One of the health services that has a very important role in providing health services to the community is hospitals. The aim of this research is to find out the satisfaction of inpatients at the Graha Medika Kenari Bogor Mother and Child Hospital, which is a Type C Hospital. This research uses quantitative methods with a cross-sectional study approach (Cross Sectional Study). The population is all inpatients at Graha Medika Kenari Bogor Mother and Child Hospital. The sample was 250 people. The sampling procedure is to use accidental sampling technique. Data were analyzed using chi square analysis and logistic regression. The results show that responsiveness (p= 0.045), assurance (0.002), tangible (0.004), empathy (0.000), and reliability (0.011) have a relationship with inpatient satisfaction at the Graha Medika Kenari Bogor Mother and Child Hospital.
Co-Authors Nurhakim, Bambang Suhardi Suhardi