AKADEMIK: Jurnal Mahasiswa Humanis
Vol. 4 No. 3 (2024): AKADEMIK: Jurnal Mahasiswa Humanis

Analisis Kepuasan Pasien Rawat Inap di Rumah Sakit Ibu dan Anak Kenari Graha Medika Bogor Jawa Barat

Prakasa, Sutan Bagas (Unknown)
Nurhakim, Bambang (Unknown)
Suhardi, Suhardi (Unknown)



Article Info

Publish Date
01 Sep 2024

Abstract

One of the health services that has a very important role in providing health services to the community is hospitals. The aim of this research is to find out the satisfaction of inpatients at the Graha Medika Kenari Bogor Mother and Child Hospital, which is a Type C Hospital. This research uses quantitative methods with a cross-sectional study approach (Cross Sectional Study). The population is all inpatients at Graha Medika Kenari Bogor Mother and Child Hospital. The sample was 250 people. The sampling procedure is to use accidental sampling technique. Data were analyzed using chi square analysis and logistic regression. The results show that responsiveness (p= 0.045), assurance (0.002), tangible (0.004), empathy (0.000), and reliability (0.011) have a relationship with inpatient satisfaction at the Graha Medika Kenari Bogor Mother and Child Hospital.

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Journal Info

Abbrev

jmh

Publisher

Subject

Religion Humanities Education Social Sciences

Description

AKADEMIK: Jurnal Mahasiswa Humanis merupakan jurnal elektronik bagi mahasiswa agama, pendidikan, hukum politik, komunikasi, dan psikologi di dalam mempublikasi karya tulis ilmiah (sebagai tugas akhir), baik berupa skripsi, tesis maupun ...