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EVALUATION OF PASSENGER SERVICE ON KMP.SENANGIN ON THE KUALA TUNGKAL – DABO SINGKEP LINE Pujianto, Erli; Ulya, Febriyanti Himmatul; Daffa, Muhammad
IWTJ : International Water Transport Journal Vol. 7 No. 2 (2025): International Water Transport Journal (IWTJ:October)
Publisher : Politeknik Transportasi Sungai Danau dan Penyeberangan Palembang

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Abstract

Kuala Tungkal Ferry Port is located in West Tanjung Jabung Regency, Jambi Province. Kuala Tungkal Ferry Port has four operating ships: KMP.Sembilang, KMP.Citra Nusantara, KMP.Satria Pratama, and KMP. Senangin. KMP. Senangin is the only ship operating on the Kuala Tungkal – Dabo Singkep route. Several services are not in accordance with regulations and are carried out by ship operators, even though services on board have been regulated by the government to provide a sense of safety and comfort during the crossing. This study aims to determine the level of conformity of passenger services on KMP Senangin with the current Minimum Service Standards and to determine the level of user satisfaction with KMP Senangin passenger service facilities. The method used is an analysis of the level of conformity of the Minimum Service Standards for ferry transportation andCustomer Satisfaction Index(CSI)To determine the level of satisfaction of service users with the current passenger service facilities, the analysis and calculations showed that KMP.Senangin had a level of suitability for passenger services of 77.4%, and a service user satisfaction score of 64.17%..
Design and Implementation of Tank Level Monitoring System Using Internet of Things Heriyawan, Mohammad Sapta; Santiko, Tony; Pujianto, Erli
International Journal of Artificial Intelligence Research Vol 9, No 1.1 (2025)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v9i1.1.1559

Abstract

This study seeks to create and implement an IoT-based tank level monitoring system to rectify the inefficiencies associated with human sounding methods typically employed on ships.  Manual measuring methods can lead to protracted processes and human errors, thereby affecting data precision and operational safety.  This research addresses these restrictions by integrating an ESP32 microcontroller, HC-SR04 ultrasonic sensor, and the Blynk IoT platform to develop an automated monitoring solution that transmits real-time water level data to a mobile dashboard.  The system was developed utilizing the Waterfall Model, which includes the phases of requirement analysis, system design, implementation, testing, and maintenance.  The proposed system exhibited great accuracy within a range of 2–400 cm and maintained stable Wi-Fi connectivity without signal loss, achieved through iterative development and expert validation.  The Blynk interface effectively provided real-time viewing of water height and volume.  An analysis of user input revealed a favourable reaction, with an average rating of 3.8 on a 5-point scale, indicating system usability and efficacy.  The results validate that the suggested IoT-based monitoring system provides a dependable, cost-effective, and scalable substitute for manual measurement, enhancing both operational efficiency and maritime technology education.