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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar
Sri Rahayu Amrina Rosyada
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PENERAPAN MODEL MANAJEMEN MUTU TQM DAN ISO DALAM PENGELOLAAN PENDIDIKAN: PENERAPAN MODEL MANAJEMEN MUTU TQM DAN ISO DALAM PENGELOLAAN PENDIDIKAN Fajrian Nanda Dwi Rezky; Sri Rahayu Amrina Rosyada; M. Sobry
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 04 (2025): Volume 10 No. 04 Desember 2025 Terbit
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i04.35586

Abstract

This study aims to analyze the implementation of Total Quality Management (TQM) and ISO quality management models in educational management. The main focus is on how TQM and ISO principles can be integrated to enhance the effectiveness, efficiency, and quality of educational services in formal educational institutions. This research employs a qualitative descriptive approach through document analysis, interviews, and observations of quality management practices in selected schools and universities. The findings indicate that the application of TQM and ISO significantly contributes to improving quality culture, teacher professionalism, and student satisfaction. However, the success of implementation largely depends on leadership commitment, stakeholder involvement, and the sustainability of evaluation and quality improvement programs. The study concludes that the synergy between TQM and ISO provides an effective strategy for developing a standardized, adaptive, and continuously improving educational management system.
IMPLEMENTASI KEPEMIMPINAN PARTISIPATIF KEPALA SEKOLAH DALAM MENINGKATKAN PROFESIONALISME GURU DAN MUTU PENDIDIKAN (STUDI KASUS DI MA AL-AZIZIYAH PUTRI KAPEK GUNUNGSARI LOMBOK BARAT) Sri Rahayu Amrina Rosyada; Muammar
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 Nomor 02, Juni 2026 Public
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.50251

Abstract

This study aims to analyze the implementation of participatory leadership by the principal in improving teacher professionalism and the quality of education at MA Al-Aziziyah Putri Kapek Gunungsari, West Lombok. This research employed a qualitative approach using a case study design. Data were collected through observation, interviews, and documentation. The data sources included the principal, teachers, staff members, and supporting documents. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The results of the study indicate that the implementation of participatory leadership by the principal was carried out through involving teachers in decision-making processes, providing motivation, maintaining open communication, and fostering collaboration in the development of educational programs. This participatory leadership had a positive impact on improving teacher professionalism, as reflected in the enhancement of pedagogical competence, work discipline, responsibility, and teachers’ creativity in the learning process. In addition, the quality of education also improved, as indicated by the enhancement of learning quality, student achievement, and the effectiveness of school management. Therefore, participatory leadership by the principal plays an important role in creating a professional and high-quality educational environment.
Co-Authors Fajrian Nanda Dwi Rezky M. Sobry Muammar