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All Journal Jurnal Riset Pendidikan Ekonomi
Surya Andini, Widya
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Economics, Econometrics & Finance Education Social Sciences

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Peran Kepuasan Kerja Sebagai Variabel Mediasi Pada Bank X di Kota Surabaya Surya Andini, Widya; Prima Rini, Hesty; Evanthi, Ayundha
Jurnal Riset Pendidikan Ekonomi Vol. 10 No. 2 (2025): OKTOBER 2025
Publisher : Fakultas Ekonomika dan Bisnis, Universitas Kanjuruhan Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/jrpe.v10i2.12123

Abstract

Employees are an aspect that has a role in the sustainability of an organization caused by many factors. This study aims to examine the effect of work overload, work life balance on employee performance with the mediation variable of Bank X employee satisfaction in the city of Surabaya. Quantitative methods were used for 40 respondents obtained from saturated sampling techniques as well as data analysis and hypothesis tests using the SEM-PLS method. The results of the analysis indicate that work overload does not contribute to employee performance but can be the cause of increased job satisfaction, work life balance can contribute to increased employee performance and job satisfaction, and job satisfaction can play a role as a mediator of work overload and work life balance in employee performance.
Co-Authors Evanthi, Ayundha Prima Rini, Hesty