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MANAJEMEN STRATEGI PELAYANAN IBADAH UMROH DI PT DARUL ARQAM TRAVEL TOUR KRAKSAAN PROBOLINGGO Layli Rohmatillah; Wilda Tul Uluf
HARAMAIN : Jurnal Manajemen Bisnis Vol. 5 No. 01 (2025): HARAMAIN : JURNAL MANAJEMEN BISNIS
Publisher : HARAMAIN : Jurnal Manajemen Bisnis

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Abstract

Manajemen strategi keberhasilan ditentukan dengan kemampuan perusahaan dalam mengatur strategi pelayanan yang berkualitas terhadap kepuasan jemaah umrah. manajemen pelayanan dengan tujuan memberikan kepuasan jemaah dalam menyelenggarakan pelayanan baik kepada jemaah internal maupun eksternal, pihak penyedia dan pemberi layanan harus selalu berupaya untuk mengacu kepada tujuan utama pelayanan, yaitu kepuasan konsumen. Penulis menggunakan metode penelitian deskriptif kualitatif guna mengumpulkan data dan informasi di lapangan.Data yang diperoleh melalui wawancara langsung dengan direktur yang telah ditentukan sebelumnya serta melalui observasi di lapangan, sedangkan data dan informasi sekunder diperoleh melalui studi dokumentasi. Data dan informasi tersebut kemudian dianalisis SWOT.. Berdasarkan hasil penelitian dan pengolahan data dari manfaat penelitian teknik wawancara dan observasi menunjukkan bahwa startegi manajemen pelayanan dalam meningkatkan kepuasan jemaah ibadah umrah yang telah dilakukan oleh PT. Darul Arqam sudah cukup, startegi pelayanan yang ada di PT. Darul Arqam, diantaranya: Merekrut karyawan yang memiliki skill, ramah dan tanggap, Mendukung, mengevaluasi Para Karyawan Dan Memberikan Insentif, Memberikan Bimbingan Perhatian kepada Jemaah Ibadah Umrah, Memberikan pelatihan para karyawan dan Memberikan Informasi Di Berbagai Media. 
ANALISIS KESEJAHTERAAN EKONOMI PETANI PADI MELALUI PERTANIAN ORGANIK DI DESA LOMBOK KULON WONOSARI BONDOWOSO Wilda Tul Uluf
IZZI: Jurnal Ekonomi Islam Vol. 4 No. 2 (2024): IZZI: Jurnal Ekonomi Islam
Publisher : Prodi Manajemen Bisnis Syariah

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Abstract

Organic farming is an effort to reduce farmers' dependency on chemical fertilizers. Besides the distribution scarcity, chemical fertilizers have been proven to decrease soil fertility, which in turn affects the decline in rice yields. This research aims to determine the improvement in the economic welfare of rice farmers through organic farming and the impact of organic rice farming on the community in Lombok Kulon Village, Wonosari District, Bondowoso Regency. The method used in this research is a qualitative method with a phenomenological approach. Data collection techniques include observation, interviews, and documentation. The data analysis techniques used involve data reduction, data presentation, and drawing conclusions. The results of the research show an improvement in the welfare of rice farmers through organic farming, a positive impact on agricultural land that uses organic farming, and the development of organic tourism villages that have a positive impact on the community.
Comparison of the influence of influencer marketing and affiliate marketing on digital consumer purchasing decisions Wilda Tul Uluf; Abdullah Yaqin; Zainur Ridho; Mohammad Muzaki; Mokhamad Yaurizqika Hadi
Alkasb: Journal of Islamic Economics Vol. 4 No. 2 (2025)
Publisher : Islamic Economics Study Program, Faculty of Sharia and Islamic Economics, Universitas Annuqayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59005/alkasb.v4i2.641

Abstract

This research conducts a comparative analysis of how influencer marketing and affiliate marketing impact digital consumer purchasing behavior in today's social media-dominated landscape. As digital technologies advance and social media usage grows exponentially, businesses are increasingly adopting these platform-based marketing approaches to engage target audiences. Employing qualitative methodology through systematic literature review (SLR), the study examines secondary data from academic publications and relevant sources. Findings reveal that influencer marketing demonstrates greater effectiveness in establishing consumer trust and emotional connections, leveraging influencers' perceived credibility and personal rapport with their audience. Conversely, affiliate marketing proves more efficient in driving direct conversions while maintaining cost-effectiveness through its incentive-based structure. Each approach offers distinct advantages that can be strategically deployed based on specific market segments and product characteristics. The study emphasizes the need for flexible, integrated digital marketing strategies, proposing synergistic implementation of both methods. These insights equip businesses with valuable guidance for formulating marketing policies that harness the complementary strengths of both strategies to enhance competitiveness in the global digital marketplace.