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All Journal International Journal of Health, Economics, and Social Sciences (IJHESS) As-Salam: Journal Islamic Social Sciences And Humanities
Dinda Syahbania
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Religion Humanities Economics, Econometrics & Finance Public Health Social Sciences

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Strategi Organisasi Kesehatan Masyarakat dalam Menangani Ketimpangan Akses Layanan Kesehatan di Indonesia Aura, Solehah Aura Ramadhin br Sianipar; Dinda Syahbania; Nayla Azzahra; Maysyarah Tanjung; Nabilah Risti Ameliya; Nasywa Azzahra Siregar; Dita Chania Tri Irsan; Fadillah Dwi Putri; Khairuna Pratiwi; Aulia Farah Dina; Rindi Artika; Dewi Agustina
Getpress Management Journals Vol 3 No 4 (2025): As-Salam: Journal Islamic Social Sciences and Humanities
Publisher : Yayasan Salam Cerdas Al-Fattah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66867/as.v3i4.139

Abstract

Inequity in access to healthcare services remains a major challenge within Indonesia’s national health system. Although the government has introduced various programs such as the National Health Insurance (JKN) and BPJS Health, disparities between urban and rural areas, as well as between affluent and low-income populations, are still clearly evident. This article aims to evaluate the strategies employed by public health organizations, both governmental and non-governmental, in addressing these disparities. The study uses a qualitative approach through literature review and policy analysis. The findings indicate that the effectiveness of these strategies is strongly influenced by cross-sector collaboration, data-based planning, and local community participation. However, challenges such as limited resources, shortages of healthcare workers in remote areas, and imbalanced health infrastructure remain significant barriers. Therefore, policy innovations that strengthen the role of public health organizations are needed to achieve equitable healthcare access in Indonesia.
Evaluation Of The Impact Of The National Health Insurance Program On The Quality Of Primary Services: A Literature Review Dewi Agustina; Tiur Dini Hariani Simbolon; Meliani Putri Inayah; Sabila Yassarah; Siti Husnah; Ayu Diah Aftri; Aulia Farah Dina; Dita Chania Tri Irsan; Khairuna Pratiwi; Dinda Syahbania; Eni Karlina; Nabilah Risti Ameliya; Nasywa Azzahra Siregar
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 2: April 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i2.10860

Abstract

The National Health Insurance Program (JKN) has improved access to and utilization of primary health care services; however, the quality of care at many primary health care facilities (FKTP) has not always improved, making it necessary to evaluate the impact of JKN on the quality of primary care. This study aims to evaluate the impact of JKN on the quality of primary care through a literature review. The study employs a literature review approach with a critical qualitative-descriptive design, utilizing national and international journals, theses, dissertations, reports, and JKN policy documents accessed via Google Scholar, Garuda, and SINTA, analyzed using content analysis and narrative synthesis techniques. The results indicate that JKN improves access to and utilization of primary care services and encourages the implementation of quality assurance standards and systems in Primary Health Care Facilities (FKTP); however, in some areas, service quality is hindered by delays, long waiting times, and limitations in personnel and facilities, resulting in suboptimal patient experiences and satisfaction. Thus, JKN has the potential to improve the quality of primary care if accompanied by capacity building at primary health care facilities (FKTP), consistent regulations, and resource allocation.
Co-Authors Aulia Farah Dina Aura, Solehah Aura Ramadhin br Sianipar Ayu Diah Aftri Dewi Agustina Dita Chania Tri Irsan Eni Karlina Fadillah Dwi Putri Khairuna Pratiwi Maysyarah Tanjung Meliani Putri Inayah Nabilah Risti Ameliya Nasywa Azzahra Siregar Nayla Azzahra Rindi Artika Sabila Yassarah Siti Husnah Tiur Dini Hariani Simbolon