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Faktor Pendorong Keputusan Pembelian Virtual Item Pada Mobile Commerce (Studi Kasus: Game Mobile Legends) Elkaf Fahrezi Soebianto Putra; Betty Purwandari; Imairi Eitiveni; Mardiana Purwaningsih
RESEARCH : Journal of Computer, Information System & Technology Management Vol 5, No 1 (2022)
Publisher : UNIVERSITAS PGRI MADIUN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25273/research.v5i1.12396

Abstract

MOBA atau Multiplayer Online Battle Arena atau biasa disebut action real-time strategy (ARTS) merupakan bagian dari real-time strategy (RTS). Salah satu jenis game aksi Multiplayer Online Battle Arena (MOBA) pada perangkat seluler adalah Mobile Legend. Game tersebut dibuat dan dikembangkan oleh perusahaan pengembang game dari Shanghai, China yang bernama Moonton. Game ini telah memiliki jutaan pemain di dunia. Terbukti dari sebuah market aplikasi play store dengan jumlah unduhan pada bulan April 2021 mencapai lebih dari 100 juta. Dapat disimpulkan 100 juta lebih perangkat smartphone telah menginstal game ini sejak peluncuran global untuk platform android pada 11 Juli 2016. Di Indonesia sendiri pengguna aktif bulanan dari jumlahnya mencapai 50 juta lebih, kondisi tersebut merupakan pencapaian terbesar dibandingkan dengan negara-negara lain. Adanya perkembangan sedemikian cepatnya dalam industri game, khususnya Mobile Legends, maka perlu adanya strategi bersaing secara efektif yang berfokus pada pelanggan. Penelitian ini berusaha untuk mengetahui faktor pendorong pembelian skin pada game Mobile Legends. Penelitian ini mengadopsi Theory of Consumption Value (TCV) dan juga Stimulus Organism Response sebagai dasar pembangunan model konseptual. Berdasarkan 100 data yang valid, keseluruhan hipotesis diterima. Seluruh variabel memiliki hubungan positif dan juga signifikan.
Factors Affecting Adoption of Telemedicine for Virtual Healthcare Services in Indonesia Rima Alviani; Betty Purwandari; Imairi Eitiveni; Mardiana Purwaningsih
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 1 (2023): April
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.1.47-69

Abstract

Background: The utilization of virtual healthcare services, particularly telemedicine, has been accelerated by the COVID-19 pandemic. Although the pandemic is no longer the primary concern, telemedicine still holds potential for long-term adoption. However, implementing telemedicine in Indonesia as an online platform for remote healthcare delivery still faces issues, despite its potential. Further investigation is required to identify the factors that affect its adoption and develop strategies to surmount implementation challenges. Objective: This study aims to examine and enrich knowledge about the adoption of telemedicine in Indonesia. Methods: A cross-sectional survey was conducted through an online questionnaire to collect data. Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) was employed by integrating with several factors, such as eHealth Literacy, Privacy Concerns, and Trust. Gender and age were considered as moderating variables. Data samples were analyzed using Partial Least Square – Structural Equation Modeling (PLS–SEM). Results: The findings suggest that performance expectancy, effort expectancy, social influence, eHealth literacy, and trust have a significant impact on adults’ behavioral intention to use telemedicine. However, facilitating condition, price value, and privacy concern do not show any significant effects on adults’ Behavioral Intention to Use Telemedicine.   Conclusion: This study highlights the importance of understanding adoption factors to develop effective strategies. Results show performance expectancy, effort expectancy, social influence, eHealth literacy, and trust are significant factors, while facilitating condition, price value, and privacy concern are not. The UTAUT2 model is a good predictive tool for healthcare adoption. To increase usage intention, several aspects must be considered in the implementation of telemedicine.   Keywords: Adoption, Behavioral Intention to Use, Telemedicine, UTAUT2, Virtual Healthcare.
Analisis Usability pada Human Capital Management System PT. XYZ menggunakan WEBUSE Model Alia Mutia Mayanda; Agnes Sondita Payani; Adenia Adiresta; Imairi Eitiveni
Journal of Applied Computer Science and Technology Vol 4 No 1 (2023): Juni 2023
Publisher : Indonesian Society of Applied Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jacost.v4i1.504

Abstract

Human Capital Management System (HCMS) has become a necessity for organizations to perform administrative personnel services. PT XYZ started implementing HCMS in 2019 as an online self-service for personnel administration, which was previously done manually. During this transition phase, not all employees understand how to use the HCMS system due to its confusing interface. As a result, many employees still prefer assistance from the HR/IT team to make changes to their data rather than doing it themselves. This research was conducted to analyze the usability of the HCMS system using the WEBUSE method. There are four categories used: Content, Organization, and Readability (COR); Navigation and Links (NAL); User Interface Design (UID); and Performance and Effectiveness (PAE). Each category serves as a basis for measuring usability. Data was collected through questionnaires and interviews with respondents to obtain values and levels of WEBUSE usability based on user satisfaction aspects In the case study of this research, it was obtained from the results of the questionnaire distributed as many as 13 respondents stated that in general, the usability of the HCMS system was at the Good level. This research provides recommendations for improving the self-service HCMS based on the needs or experiences of employees using the system. Also contributes to the scientific study of UI/UX and provides an ideal overview practitioner in developing an HCMS system.
Prioritizing Critical Success Factors of Requirements Engineering using Analytical Hierarchy Process Imairi Eitiveni; Hardyn Alexander Hutapea
Jurnal Sistem Informasi Vol. 19 No. 1 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (548.259 KB) | DOI: 10.21609/jsi.v19i1.1197

Abstract

Requirements engineering is not as straightforward as asking stakeholders what they want the information systems to do. In most cases, their vision tends to be limited by the status quo. Eliciting a complete set of requirements that fulfil every gap and withstand scrutiny during validation is challenging. Hence, it is important to consider various factors influencing the success of requirements engineering. This paper identifies and prioritizes multiple critical success factors of requirements engineering using the Analytical Hierarchy Process. The initial model was developed from literature review and validated using evidence from an empirical study. Quantitative data was collected through a questionnaire and then analyzed to rank the success criteria and critical success factors. The results show that the user satisfaction is the most important success criterion, while the clear definition of project scopes and goals is the most critical factor for the success of requirements engineering.
Analysis of Factors influencing the successful use of Massive Open Online Courses (MOOCs) to prepare Digital Talent Muh Syaiful Romadhon; Betty Purwandari; Imairi Eitiveni; Mardiana Purwaningsih
Journal of Educational Science and Technology (EST) Volume 9 Number 2 August 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/est.v9i1.44936

Abstract

One type of e-learning category is Massive Open Online Courses (MOOCs). MOOCs or MOOC promote the "democratization of education" that allows education to be accessed by everyone from anywhere and anytime. The use of MOOCs gives students access to a wide variety of resources. MOOs enable students to have the sufficient storage capacity to store their materials. MOOCs have the potential to improve digital capabilities in the face of digital transformation. The intention to use MOOC is relatively high, however, in terms of class completion rate and motivation to pass on MOOC is relatively low. These conditions need to be examined to increase the success rate of MOOCs usage. This research develops a model and identifies factors that influence the successful use of MOOCs to prepare digital talent. The approach is a mixed method that collects quantitative data using an online questionnaire and qualitative data via interviews. The researcher took data from 91 samples and eight informants for interviews. In the study results, 6 out of 12 hypotheses are accepted in this study. The factors that influence a person in completing MOOC either directly or indirectly include Performance expectancy, willingness to earn certificates, MOOC quality, and Intrinsic motivation. This research also produces recommendations that can be used as consideration for parties related to MOOC.
Analysis of ERP Critical Failure Factors: A Case Study in an Indonesian Mining Company Shinta Dewi Larasati; Imairi Eitiveni; Pramudya Mahardhika
Jurnal Sistem Informasi Vol. 19 No. 2 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v19i2.1291

Abstract

ERP is a useful application for companies to run day-to-day operations by automating business processes, but the complexity and difficulty of deploying ERP systems causes unanticipated implementation failures. Around 70% of ERP implementation fails to produce expected benefits, and three quarters of these projects fail. This study aims to uncover potential reasons that cause the failure of ERP system adoption using Company XYZ, a mining company as the case. A questionnaire was distributed to its management and employees. TOPSIS approach was used to rank the variables according to their significance in affecting failure of ERP systems implementation. The findings revealed that the two most important critical failure causes for ERP implementation are bad understanding of organization’s business processes and poor business process reengineering. The company needs to conduct a deeper analysis of the existing business processes in the business unit to be able to determine more appropriate business process reengineering for ERP implementation in the future. Companies and academics can utilize the study's findings as a helpful resource to identify the cause of ERP implementations failure
Key Factors of Urban Public Transportation Services Implementation in Indonesia: A Knowledge Management Perspectives Adhitama, Raihansyah Yoga; Giffari, Rafi; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Indria, Sofi
Journal La Multiapp Vol. 5 No. 5 (2024): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v5i5.1481

Abstract

It is well-recognized that the availability of public transportation has a significant impact on urban transportation networks. In Indonesia, the government is still having difficulties to establish a reliable public transportation system. One important aspect that can be utilized in establishing a reliable public transportation system is to utilize knowledge management in its services. This study aims to identify key factors from knowledge management perspectives related to the implementation of public transportation services. To achieve this objective, this study conducted qualitative research on 12 users of public transportation services in Indonesia. The results of this study indicate that there are several key factors related to the implementation of public transportation services from knowledge management perspectives, such as Real-Time Information, Digital Accessibility, User Engagement and Trust, Platform Functionality and Quality, Digital Inclusive Strategy, Knowledge Dissemination Method, Help Desk Reliability, and Knowledgeable Officer.
Analisis Masalah Dan Solusi Live Streaming Shopping: Tinjauan Literatur Sistematis Nandhita Zefania Maharani; Purwandari, Betty; Eitiveni, Imairi; Hakiki Purwaningsih , Erisva
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 11 No 6: Desember 2024
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.2024118613

Abstract

Live streaming shopping menjadi bentuk kegiatan jual beli secara online yang berkembang pesat bersamaan dengan meningkatnya pengguna e-commerce. Penelitian sebelumnya cenderung fokus pada faktor-faktor yang mempengaruhi niat pengguna untuk melakukan pembelian dalam konteks live streaming shopping. Namun, untuk memahami lebih baik tantangan dan solusi yang terkait dengan live streaming shopping, diperlukan tinjauan literatur yang komprehensif berdasarkan penelitian terdahulu. Penelitian ini bertujuan untuk mengidentifikasi masalah yang terkait dengan live streaming shopping dan mengusulkan solusi teknis dan non-teknis untuk mengatasi masalah tersebut. Data penelitian diperoleh dari 5 database, yaitu ACM, AIS eLibrary, IEEE, ProQuest, dan Scopus, yang mencakup periode publikasi dari tahun 2018 hingga 2023. Analisis data dilakukan dengan menggunakan pendekatan Kitchenham Systematic Literature Review. Hasil penelitian ini akan menampilkan tabel yang merangkum teori yang digunakan, dampak yang menjadi fokus penelitian, serta masalah dan solusi yang terkait dengan lima proses utama dalam live streaming shopping, yaitu product promotion, merchant’s proposition, platform features, purchase decision, dan policy development. Selain itu, penelitian ini juga akan mengusulkan strategi pemasaran yang dapat diadopsi oleh penjual berdasarkan temuan dari penelitian sebelumnya. Penelitian ini diharapkan dapat memberikan wawasan kepada peneliti dan praktisi di bidang e-commerce terkait dengan fenomena live streaming shopping sebagai pertimbangan untuk penelitian berikutnya.
Master Data Management Maturity Model (MD3M) Assessment: Case Study of PT Graha Segara Farhan Setya Dhitama; Imairi Eitiveni; Nilamsari Putri Utami
Journal of Social Research Vol. 4 No. 3 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i3.2451

Abstract

This study focuses on assessing the maturity level of Master Data Management (MDM) implementation at PT Graha Segara, a service provider in the logistics industry, with a particular focus on data inconsistencies resulting from manual container data management. MDM plays a critical role in ensuring data consistency, quality, and integrity, which are essential for efficient operations. The study utilizes the Master Data Management Maturity Model (MD3M) to evaluate the current state of MDM practices within the company and identifies key challenges, including the impact of data inconsistencies on billing processes and the obstacles to effective data integration at container terminals. The results of the research highlight how manual data entry errors create inefficiencies, disrupt business processes, and delay critical operations. By assessing the company's current MDM maturity, this study aims to provide a comprehensive understanding of the issues at hand and offers strategic recommendations to improve the implementation of MDM. These recommendations are designed to enhance the quality and consistency of data, streamline operations, and improve overall operational efficiency. Ultimately, this research will contribute to the development of a more reliable data management system, enabling PT Graha Segara to optimize its business processes and better support the company’s growth and customer satisfaction.
Encouraging Knowledge Sharing Through Social Media: A Systematic Analysis of Drivers and Influences Ridho, M. Mushlih; Wirabuana, Cakra; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Indriasari, Sofiyanti
Eduvest - Journal of Universal Studies Vol. 5 No. 4 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i4.51117

Abstract

This study systematically investigates the dynamics of knowledge sharing on social media, focusing on identifying driving factors and their impacts. By employing a conventional literature review method and the PICOC structure, this research analyzed 73 studies from 2019 to 2024, revealing key insights into the role of social media in facilitating knowledge sharing. The findings categorize drivers into technological, social, motivational, knowledge-based, and organizational factors, each playing a significant role in enhancing or hindering knowledge sharing activities. The technological infrastructure and user-friendly interfaces, coupled with social dynamics, motivational incentives, the quality of knowledge, and organizational support, emerged as pivotal in propelling knowledge sharing. Conversely, challenges such as privacy concerns, information overload, and the threat of misinformation highlight the need for cautious optimization. This study contributes to the academic and practical understanding of knowledge sharing on social media, offering a foundation for future research and strategies to maximize its potential for innovation and organizational learning.