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Faktor Pendorong Keputusan Pembelian Virtual Item Pada Mobile Commerce (Studi Kasus: Game Mobile Legends) Elkaf Fahrezi Soebianto Putra; Betty Purwandari; Imairi Eitiveni; Mardiana Purwaningsih
RESEARCH : Journal of Computer, Information System & Technology Management Vol 5, No 1 (2022)
Publisher : UNIVERSITAS PGRI MADIUN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25273/research.v5i1.12396

Abstract

MOBA atau Multiplayer Online Battle Arena atau biasa disebut action real-time strategy (ARTS) merupakan bagian dari real-time strategy (RTS). Salah satu jenis game aksi Multiplayer Online Battle Arena (MOBA) pada perangkat seluler adalah Mobile Legend. Game tersebut dibuat dan dikembangkan oleh perusahaan pengembang game dari Shanghai, China yang bernama Moonton. Game ini telah memiliki jutaan pemain di dunia. Terbukti dari sebuah market aplikasi play store dengan jumlah unduhan pada bulan April 2021 mencapai lebih dari 100 juta. Dapat disimpulkan 100 juta lebih perangkat smartphone telah menginstal game ini sejak peluncuran global untuk platform android pada 11 Juli 2016. Di Indonesia sendiri pengguna aktif bulanan dari jumlahnya mencapai 50 juta lebih, kondisi tersebut merupakan pencapaian terbesar dibandingkan dengan negara-negara lain. Adanya perkembangan sedemikian cepatnya dalam industri game, khususnya Mobile Legends, maka perlu adanya strategi bersaing secara efektif yang berfokus pada pelanggan. Penelitian ini berusaha untuk mengetahui faktor pendorong pembelian skin pada game Mobile Legends. Penelitian ini mengadopsi Theory of Consumption Value (TCV) dan juga Stimulus Organism Response sebagai dasar pembangunan model konseptual. Berdasarkan 100 data yang valid, keseluruhan hipotesis diterima. Seluruh variabel memiliki hubungan positif dan juga signifikan.
Faktor Faktor Berpengaruh Kepada Kepuasan Mahasiswa Fakultas Ilmu Komputer Universitas Indonesia (Fasilkom UI) Terhadap Pembelajaran Jarak Jauh (PJJ) Melalui Student-Centered E-Learning Environment (SCELE) Hisyam Athaya; Betty Purwandari; Imairi Eitiveni; Mardiana Purwaningsih
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 9 No 7: Spesial Issue Seminar Nasional Teknologi dan Rekayasa Informasi (SENTRIN) 2022
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.2022976753

Abstract

Penelitian ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi kepuasan mahasiswa lintas jenjang dan lintas program studi pada Fakultas Ilmu Komputer Universitas Indonesia (Fasilkom UI) terhadap penggunaan Student Centered E-Learning Environment (SCELE), sistem manajemen pembelajaran berbasis Moodle milik Fasilkom UI selama masa pembelajaran jarak jauh. Dari hasil tinjauan literatur sistematis, dibangun sebuah model dari hasil pengumpulan faktor dan indikator potensial. Model tersebut kemudian diuji menggunakan metode kuantitatif, dan hasilnya dianalisa menggunakan Structural Equation Modelling. Dari hasil yang didapatkan, dilakukan wawancara untuk memahami dan menginterpretasikan hasil riset. Dari riset yang dilakukan, dapat disimpulkan bahwa faktor-faktor yang menunjang kepuasan mahasiswa Fasilkom terhadap penggunaan SCELE adalah faktor kualitas teknikal sistem, kualitas pelajar dan kualitas sistem pembelajaran/pendidikan. AbstractThis study aims to determine factors that influence the satisfaction of Faculty of Computer Science Universitas Indonesia (Fasilkom UI) students towards the use of Fasilkom UI’s Moodle-based Student-Centered E-Learning Environment (SCELE) during mandatory distance learning. From the result of a systematic literature review, a model is built from by collecting and selecting potential factors and indicators. The model was then tested using a quantitative method, and the results were analyzed using Structural Equation Modeling. From the results obtained, interviews were conducted to understand and interpret the results of the research. From the research conducted, it can be concluded that the factors that support the satisfaction of Fasilkom UI students towards the usage of SCELE are the Technical System Quality, Learner Quality and the Educational System Quality.
Factors Affecting Adoption of Telemedicine for Virtual Healthcare Services in Indonesia Rima Alviani; Betty Purwandari; Imairi Eitiveni; Mardiana Purwaningsih
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 1 (2023): April
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.1.47-69

Abstract

Background: The utilization of virtual healthcare services, particularly telemedicine, has been accelerated by the COVID-19 pandemic. Although the pandemic is no longer the primary concern, telemedicine still holds potential for long-term adoption. However, implementing telemedicine in Indonesia as an online platform for remote healthcare delivery still faces issues, despite its potential. Further investigation is required to identify the factors that affect its adoption and develop strategies to surmount implementation challenges. Objective: This study aims to examine and enrich knowledge about the adoption of telemedicine in Indonesia. Methods: A cross-sectional survey was conducted through an online questionnaire to collect data. Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) was employed by integrating with several factors, such as eHealth Literacy, Privacy Concerns, and Trust. Gender and age were considered as moderating variables. Data samples were analyzed using Partial Least Square – Structural Equation Modeling (PLS–SEM). Results: The findings suggest that performance expectancy, effort expectancy, social influence, eHealth literacy, and trust have a significant impact on adults’ behavioral intention to use telemedicine. However, facilitating condition, price value, and privacy concern do not show any significant effects on adults’ Behavioral Intention to Use Telemedicine.   Conclusion: This study highlights the importance of understanding adoption factors to develop effective strategies. Results show performance expectancy, effort expectancy, social influence, eHealth literacy, and trust are significant factors, while facilitating condition, price value, and privacy concern are not. The UTAUT2 model is a good predictive tool for healthcare adoption. To increase usage intention, several aspects must be considered in the implementation of telemedicine.   Keywords: Adoption, Behavioral Intention to Use, Telemedicine, UTAUT2, Virtual Healthcare.
Analisis Usability pada Human Capital Management System PT. XYZ menggunakan WEBUSE Model Alia Mutia Mayanda; Agnes Sondita Payani; Adenia Adiresta; Imairi Eitiveni
Journal of Applied Computer Science and Technology Vol 4 No 1 (2023): Juni 2023
Publisher : Indonesian Society of Applied Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jacost.v4i1.504

Abstract

Human Capital Management System (HCMS) has become a necessity for organizations to perform administrative personnel services. PT XYZ started implementing HCMS in 2019 as an online self-service for personnel administration, which was previously done manually. During this transition phase, not all employees understand how to use the HCMS system due to its confusing interface. As a result, many employees still prefer assistance from the HR/IT team to make changes to their data rather than doing it themselves. This research was conducted to analyze the usability of the HCMS system using the WEBUSE method. There are four categories used: Content, Organization, and Readability (COR); Navigation and Links (NAL); User Interface Design (UID); and Performance and Effectiveness (PAE). Each category serves as a basis for measuring usability. Data was collected through questionnaires and interviews with respondents to obtain values and levels of WEBUSE usability based on user satisfaction aspects In the case study of this research, it was obtained from the results of the questionnaire distributed as many as 13 respondents stated that in general, the usability of the HCMS system was at the Good level. This research provides recommendations for improving the self-service HCMS based on the needs or experiences of employees using the system. Also contributes to the scientific study of UI/UX and provides an ideal overview practitioner in developing an HCMS system.
Prioritizing Critical Success Factors of Requirements Engineering using Analytical Hierarchy Process Imairi Eitiveni; Hardyn Alexander Hutapea
Jurnal Sistem Informasi Vol. 19 No. 1 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (548.259 KB) | DOI: 10.21609/jsi.v19i1.1197

Abstract

Requirements engineering is not as straightforward as asking stakeholders what they want the information systems to do. In most cases, their vision tends to be limited by the status quo. Eliciting a complete set of requirements that fulfil every gap and withstand scrutiny during validation is challenging. Hence, it is important to consider various factors influencing the success of requirements engineering. This paper identifies and prioritizes multiple critical success factors of requirements engineering using the Analytical Hierarchy Process. The initial model was developed from literature review and validated using evidence from an empirical study. Quantitative data was collected through a questionnaire and then analyzed to rank the success criteria and critical success factors. The results show that the user satisfaction is the most important success criterion, while the clear definition of project scopes and goals is the most critical factor for the success of requirements engineering.
Analysis of Factors influencing the successful use of Massive Open Online Courses (MOOCs) to prepare Digital Talent Muh Syaiful Romadhon; Betty Purwandari; Imairi Eitiveni; Mardiana Purwaningsih
Journal of Educational Science and Technology (EST) Volume 9 Number 2 August 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/est.v9i1.44936

Abstract

One type of e-learning category is Massive Open Online Courses (MOOCs). MOOCs or MOOC promote the "democratization of education" that allows education to be accessed by everyone from anywhere and anytime. The use of MOOCs gives students access to a wide variety of resources. MOOs enable students to have the sufficient storage capacity to store their materials. MOOCs have the potential to improve digital capabilities in the face of digital transformation. The intention to use MOOC is relatively high, however, in terms of class completion rate and motivation to pass on MOOC is relatively low. These conditions need to be examined to increase the success rate of MOOCs usage. This research develops a model and identifies factors that influence the successful use of MOOCs to prepare digital talent. The approach is a mixed method that collects quantitative data using an online questionnaire and qualitative data via interviews. The researcher took data from 91 samples and eight informants for interviews. In the study results, 6 out of 12 hypotheses are accepted in this study. The factors that influence a person in completing MOOC either directly or indirectly include Performance expectancy, willingness to earn certificates, MOOC quality, and Intrinsic motivation. This research also produces recommendations that can be used as consideration for parties related to MOOC.
Analysis of ERP Critical Failure Factors: A Case Study in an Indonesian Mining Company Shinta Dewi Larasati; Imairi Eitiveni; Pramudya Mahardhika
Jurnal Sistem Informasi Vol. 19 No. 2 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v19i2.1291

Abstract

ERP is a useful application for companies to run day-to-day operations by automating business processes, but the complexity and difficulty of deploying ERP systems causes unanticipated implementation failures. Around 70% of ERP implementation fails to produce expected benefits, and three quarters of these projects fail. This study aims to uncover potential reasons that cause the failure of ERP system adoption using Company XYZ, a mining company as the case. A questionnaire was distributed to its management and employees. TOPSIS approach was used to rank the variables according to their significance in affecting failure of ERP systems implementation. The findings revealed that the two most important critical failure causes for ERP implementation are bad understanding of organization’s business processes and poor business process reengineering. The company needs to conduct a deeper analysis of the existing business processes in the business unit to be able to determine more appropriate business process reengineering for ERP implementation in the future. Companies and academics can utilize the study's findings as a helpful resource to identify the cause of ERP implementations failure
Analisis Faktor Transformasi Digital Pelayanan Publik Pemerintah Di Era Pandemi Sari Sisilianingsih; Betty Purwandari; Imairi Eitiveni; Mardiana Purwaningsih
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 10 No 4: Agustus 2023
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.2023107059

Abstract

Banyak perubahan yang terjadi dalam kehidupan masyarakat sebagai konsekuensi dari social distancing di era pandemi. Hal ini juga mempengaruhi cara pelayanan publik pemerintah kepada masyarakat yang ikut berubah akibat pembatasan sosial, di mana pelayanan tatap muka ditiadakan dan digantikan oleh layanan virtual dengan memanfaatkan teknologi informasi. Digital Government Transformation adalah teori yang digunakan dalam penelitian ini untuk melihat faktor pendorong dan penghambat proses transformasi digital khususnya pada pelayanan publik di masa pandemi. Penelitian ini bertujuan mengidentifikasi faktor-faktor yang mendukung dan menghambat serta tantangan yang dialami Indonesia selama pandemi dalam digitalisasi pelayanan publik. Penelitian ini dianalisa menggunakan Structural Equation Modelling dengan pengambilan data melalui cross sectional survey pada 208 responden. Hasil penelitian dapat disimpulkan bahwa faktor yang mendorong keberhasilan proses digitalisasi pelayanan publik di masa pandemi adalah profesionalisme dalam melayani yang tergambar dari inovasi pelayanan publik, kemampuan sumber daya manusia, dan pengalaman kerja. Sementara itu, faktor penghambat dari perspektif organisasi dan budaya seperti kurangnya panduan kepemimpinan, kurangnya koordinasi antar divisi, kurangnya dukungan operasional, budaya yang menolak perubahan, dan birokrasi yang rumit belum terbukti secara signifikan mempengaruhi proses transformasi karena hambatan tersebut tidak dapat membendung transformasi digital pelayanan masyarakat ketika dihadapkan pada kondisi pandemi Covid-19 yang membutuhkan perubahan.AbstractMany changes have occurred in people’s lives as a consequence of social distancing in pandemic era. This also affects the way government public services to the community have changed due to social restrictions, where face-to-face services are abolished and replaced by virtual services by utilizing information technology. Digital Government Transformation is the theory used in this research to see the driving and inhibiting factors of the digital transformation process. This research investigates the factors that support and hinder along with the challenges experienced in Indonesia during the pandemic in the digitalization of public services. This study used a questionnaire survey and managed to collect 208 respondents. The results of the study can be concluded that the factors that drive the successful practice of public service’s digitalization during the pandemic are professionalism in serving which is depicted from public service innovations, human resource capabilities, and work experience. Meanwhile, the inhibiting factors from the organizational and cultural perspective as lack of leadership guidance, lack of coordination between divisions, lack of operational support, a culture that resists change, and complicated bureaucracy have not proven to significantly affect the transformation process because these obstacles cannot stem the digital transformation of public services when faced with the Covid-19 pandemic condition that requires change.
Faktor-Faktor yang Memengaruhi Niat Terus Menggunakan Platform Akuakultur Elektronis: Studi Kasus Aplikasi eFisheryku Andre Nurrohman; Imairi Eitiveni
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 10 No 5: Oktober 2023
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.20231057279

Abstract

Potensi akuakultur di Indonesia termasuk tinggi. Penggunaan teknologi pada bidang ini relatif baru dan menghadapi perkembangan yang menantang. Salah satunya tercermin pada penggunaan platform eFisheryKu yang belum mencapai target banyaknya pengguna bulanan dan repeat order. Penelitian ini bertujuan untuk mengetahui faktor-faktor yang memengaruhi niat terus menggunakan platform akuakultur elektronis, dengan studi kasus pada aplikasi eFisheryKu. Model penelitian dibangun menggunakan kerangka kerja Multi-Motive Information Systems Continuance Model (MISC). Kerangka teoretis dibangun dengan 16 hipotesis yang dibentuk dari hubungan antar konstruk. Metode penelitian yang digunakan adalah explanatory sequential design, yaitu metode penelitian yang diawali dengan fase kuantitatif dan dilanjutkan untuk menindaklanjuti hasil tertentu dengan tujuan untuk membantu menjelaskan hasil kuantitatif dengan terintegrasi. Analisis data kuantitatif dilakukan pada 100 data kuesioner dengan teknik analisis PLS-SEM dengan hasil sembilan hipotesis diterima dan tujuh hipotesis ditolak, lalu dilanjutkan dengan fase kualitatif terhadap tujuh responden untuk menemukan penjelasan yang konsisten. Penelitian ini memberi kesimpulan bahwa intention to continue dipengaruhi oleh functional needst2, lalu functional needst2 dipengaruhi oleh design-expectations fit dan functional needs disconfirmation, di mana functional needs disconfirmation dipengaruhi oleh functional needst1 dan ease of use. Penelitian ini memberi implikasi teoretis dan memperkuat functional needs sebagai faktor utama serta memberikan rekomendasi praktikal untuk mengoptimalkan fitur kebutuhan dasar budidaya dengan proses bisnis yang matang di lapangan.   Abstract   The potential for aquaculture in Indonesia is high. The use of technology in this fields is relatively new and faces challenging developments. One of them is reflected in the use of the eFisheryKu platform which has not reached the target number of monthly users and repeat orders. This study aims to determine the factors influencing the intention to continue using the electronic aquaculture platform, with a case study on the eFisheryKu application. The research model was built using the Multi-Motive Information Systems Continuance Model (MISC) framework forming 16 hypotheses. The research method used is an explanatory sequential design, which is a research method that begins with a quantitative phase and continues to follow up certain results with a qualitative phase to help explain integrated quantitative results. Quantitative data analysis was carried out on 100 questionnaire data using the PLS-SEM analysis technique. The results showed that nine hypotheses were accepted and seven hypotheses were rejected. Then, it continued with the qualitative phase with seven respondents. This study concludes that intention to continue is influenced by functional needst2, then functional needst2 is influenced by design-expectations fit and functional needs disconfirmation, where functional needs disconfirmation is influenced by functional needst1 and ease of use. This research provides theoretical implications and strengthens functional needs as the main factor as well as provides practical recommendations for optimizing the basic needs of cultivation with mature business processes in the field.
Motivations and Potential Solutions in Developing a Knowledge Management System for Organization at Higher Education: A Systematic Literature Review Nandhita Zefania Maharani; Shabrina Salsabila Kurniawan; Dana Indra Sensuse; Imairi Eitiveni; Deden Sumirat Hidayat; Erisva Hakiki Purwaningsih
Journal of Information Systems Engineering and Business Intelligence Vol. 10 No. 2 (2024): June
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.10.2.270-289

Abstract

Background: Amidst a rapidly evolving digital landscape that accelerates the flow of information, higher education institutions face the unique challenge of managing vast and dynamic knowledge resources. This research delves into the motivations and innovative solutions for developing Knowledge Management Systems (KMS), which is key to optimizing knowledge resource utilization and enhancing academic collaboration. Objective: This research provides a comprehensive mapping of problems and solutions for developing university knowledge management systems based on previous research. Not only that, but the results of this study also suggest three future research studies that can be adopted. Methods: This study used the Kitchenham systematic literature review method. The author uses literature in the form of journals and conference proceedings published from 2019 to 2023. Twenty-three articles were used for this study from 5 databases, such as ACM, ProQuest, Scopus, Taylor & Francis, and IEEE Xplore. Results: This study reveals research trends in knowledge management systems within higher education, examining aspects such as country, data collection methods, research methodologies, and theoretical frameworks. The main problems motivating the development of KMS are identified and categorized based on the people, process, and technology framework. In overcoming these problems in the university business process, there are several alternative solutions, both in the form of requirements and systems. Thus, the results of this study seek to provide guidelines for future research to adopt alternative solutions from this research and develop KMS to provide new solutions. Conclusion: This study advances knowledge about various trends, motivations, requirements, and system solutions to address KMS problems in higher education. The authors' research results can add valuable insights to improve our understanding of the development of KMS in universities in various countries. Future research can identify new potential in KMS in business processes currently running in a university with appropriate methodologies.   Keywords: Knowledge management system, higher education, systematic literature review, problem, solution