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All Journal Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika (MANEKIN)
Andika Tampati, Rhafly
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Humanities Computer Science & IT Economics, Econometrics & Finance Energy Law, Crime, Criminology & Criminal Justice

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Pengaruh Kemampuan Berempati Terhadap Resolusi Konflik Antarindividu (Studi Kasus: Kelas 07TPLP012 Program Studi Teknik Informatika Universitas Pamulang) Dyatna, Erika Putri; Hafizh Sahal, Abdullah; Ibnu Adhan, Alvito; Andika Tampati, Rhafly; Abdul Karim, Rizki; Mashuri Hafid, Muhamad
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 1 : September (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidika
Publisher : Shofanah Media Berkah

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Abstract

Empathy is a social skill that plays a crucial role in maintaining harmonious interpersonal relationships. Understanding others' feelings and perspectives has been shown to influence how individuals respond to conflict. This study employed a qualitative saturation approach aimed at understanding how empathy influences the conflict resolution process in everyday interactions. Data were collected through in-depth interviews with 10 participants from class 07TPLP012. The results indicate that individuals with high levels of empathy tend to be able to de-escalate conflict tensions, foster more honest communication, and reach mutually beneficial resolutions. This study confirms that empathy is a crucial foundation for effective conflict resolution.
Co-Authors Abdul Karim, Rizki Dyatna, Erika Putri Hafizh Sahal, Abdullah Ibnu Adhan, Alvito Mashuri Hafid, Muhamad