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All Journal Journal of Innovative and Creativity Presidensial: Jurnal Hukum, Administrasi Negara, Dan Kebijakan Publik Parlementer : Jurnal Studi Hukum Dan Administrasi Publik
Bambang Aditio
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Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Hubungan Diskresi dengan Kualitas Pelayanan Publik dalam Perspektif Street-Level Bureaucracy Bambang Aditio; Aldri Finaldi; , Roberia Roberia
Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 2 No. 4 (2025): Desember : Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Publ
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/presidensial.v2i4.1302

Abstract

This study discusses the relationship between administrative discretion and public service quality within the framework of street-level bureaucracy theory. In public administration practice, implementing officials are often faced with tensions between compliance with formal rules and the dynamic needs of the community. These conditions make discretion an important instrument for adjusting policies to the realities on the ground. This study uses a literature review of various studies from 2010 to 2025 to identify patterns, dynamics, and implications of the use of discretion by implementing bureaucrats. The results of the study show that discretion allows the bureaucracy to be more adaptive, empathetic, and responsive to citizens' needs. However, without strong oversight and administrative ethics, discretion can lead to bias, injustice, and opportunities for abuse of authority. Factors such as public service motivation, professional competence, organizational culture, and political pressure have a significant influence on how discretion is applied. Thus, improving the quality of public services requires a balance between administrative control and professional trust through accountability systems, ethical oversight, and adaptive but law-based policies.
Tinjauan Filosofis Sistem Pemerintah Berbasis Elektonik Bambang Aditio; Siti Fatimah; Azmi Fitrisia
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.5843

Abstract

Penelitian ini menganalisis Sistem Pemerintahan Berbasis Elektronik (SPBE) di Indonesia dari perspektif filosofis, dengan tujuan memahami dimensi etis dan epistemologis di balik transformasi digital pemerintahan. Pendekatan yang digunakan adalah kualitatif melalui kajian pustaka terhadap Peraturan Presiden Nomor 95 Tahun 2018 dan literatur mengenai digital governance dan e-gverment. Hasil penelitian menunjukkan bahwa SPBE menandai pergeseran rasionalitas administratif menuju sistem yang digerakkan oleh big data dan algoritma, dengan orientasi utama pada efisiensi dan integrasi birokrasi. Pergeseran ini menimbulkan persoalanyaitu terancamnya kepercayaan publik akibat sulitnya lembaga negara menjelaskan proses pengambilan keputusan digital kepada masyarakat. Dari sudut pandang filosofis, SPBE menuntut keseimbangan antara kontrol negara dan kebebasan individu, serta menekankan pentingnya legitimasi yang bersumber dari keandalan sistem dan integritas data. Dengan demikian, keberhasilan SPBE tidak semata-mata diukur dari kecepatan dan efisiensi layanan, tetapi juga dari kemampuannya menegakkan prinsip keadilan, etika, dan nilai kemanusiaan dalam tata kelola digital. Implementasi SPBE ke depan perlu berlandaskan kesadaran humanistik dan moral agar teknologi berfungsi sebagai sarana pemberdayaan manusia, bukan sebagai pengganti nilai-nilai kemanusiaan.
Tantangan dan Strategi Data Driven Policy di Indonesia Bambang Aditio; Aldri Finaldi; Asnil Asnil
Parlementer : Jurnal Studi Hukum dan Administrasi Publik Vol. 2 No. 4 (2025): Desember : Parlementer : Jurnal Studi Hukum dan Administrasi Publik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/parlementer.v2i4.1409

Abstract

This study examines the dynamics of Data Driven Policy implementation in Indonesia, which faces a disconnect between the ambitions of digital regulation and the reality of execution on the ground. Using a qualitative approach with the Three Lenses of Evidence-Based Policy analysis framework (Head, 2008), this study examines the interaction between scientific evidence, political considerations, and professional practices in government data governance. The results show that although legal infrastructure such as Satu Data Indonesia (SDI) has been established, its effectiveness is hampered by structural barriers: the dominance of sectoral egos and a culture of intuitive decision-making (political lens), as well as a mix of digital talent and resistance from a paternalistic bureaucratic culture (practical lens). These findings confirm that data fragmentation and cybersecurity incidents are not simply technical failures, but rather systemic governance failures. Therefore, this study recommends a “soft reform” strategy that integrates the enforcement of technical standards, budget incentive mechanisms, and digital leadership transformation to align data validity with the political realities of the bureaucracy.
Co-Authors , Roberia Roberia Aldri Finaldi Asnil Asnil Azmi Fitrisia SITI FATIMAH