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ANALISIS SUPPLY CHAIN MANAGEMENT PADA COFFEE SHOP SUKABUMI Pratiwi Suryanti, Rintan; Widda Inka, Ulfa; Ratu Fortuna Pattinasarani, Jasmine; Sintya Juliani, Dinda; Rafli Pratama, Muhammad; Aziz Husyairi, Khoirul; Selma Agnia Elfath, Amadea; Rahma Azzahra, Maulania
Jurnal Cakrawala Ilmiah Vol. 5 No. 3 (2025): Nopember 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jcijurnalcakrawalailmiah.v5i3.11885

Abstract

The purpose of this study is to analyze the supply chain at Coffee Shop Ordinary in Sukabumi and identify waste in the business process. The method used is a qualitative approach with Value Stream Mapping (VSM) as the main analytical tool. The object of the study is Coffee Shop Ordinary, a business that has been operating for 29 years and serves students in Sukabumi. Data were collected through semi-structured. Observations, operational document analysis, and semi-structured interviews. The results of the value stream mapping indicate that the total lead time is approximately 45 minutes per order, consisting of 5 minutes of waiting time, 20 minutes of added activities (VA), such as preparing and serving coffee, and 20 minutes of non-added activities (NVA), which include order queues and equipment setup. Process Cycle Efficiency (PCE) was calculated at 44%, which indicates that Coffee Shop Ordinary's supply chain management is still below the ideal target of approximately 60% for a cafe business, so there is an opportunity for lean improvement