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All Journal Jurnal Psimawa : Diskursus Ilmu Psikologi dan Pendidikan Didaktik : Jurnal Ilmiah PGSD STKIP Subang
Khoo, Darrell
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Humanities Education Languange, Linguistic, Communication & Media Social Sciences

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HUBUNGAN EMOTIONAL LABOR DENGAN ORGANIZATIONAL COMMITMENT PADA KARYAWAN PERHOTELAN Suherman, Keyzea Michelle; Cuangdinata, Jonathan Elbert; Budiono, Richard Febrian; Khoo, Darrell; Chandhika, Jessica
Jurnal Psimawa : Diskursus Ilmu Psikologi dan Pendidikan Vol 8 No 2 (2025): EDISI 14
Publisher : Prodi Psikologi- Fakultas Psikologi & Humaniora - Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jp.v8i2.5947

Abstract

Penelitian ini bertujuan untuk mengetahui hubungan antara emotional labor dan organizational commitment pada karyawan perhotelan. Metode yang digunakan adalah pendekatan kuantitatif korelasional, dengan jumlah sampel sebanyak 120 responden yang merupakan karyawan hotel berbintang 4 dan 5 dari berbagai departemen. Teknik pengambilan sampel menggunakan purposive sampling. Alat ukur yang digunakan adalah Hospitality Emotional Labor Scale (HELS) dan Organizational Commitment Scale (OCS). Analisis data menggunakan uji Spearman Correlation karena data tidak terdistribusi normal. Hasil penelitian menunjukkan bahwa terdapat hubungan negatif namun tidak signifikan antara emotional labor dan komitmen organisasi. Dimensi emotive dissonance memiliki hubungan negatif tidak signifikan terhadap komitmen organisasi, sedangkan emotive effort menunjukkan hubungan negatif signifikan. Kesimpulannya, emotional labor tidak memiliki pengaruh signifikan terhadap organizational commitment secara keseluruhan, namun strategi pengelolaan emosi tetap penting diperhatikan untuk meningkatkan loyalitas karyawan.
HUBUNGAN ANTARA PERBANDINGAN SOSIAL DAN KETANGGUHAN MENTAL PADA PEMAIN BASKET REMAJA DI JAKARTA Khoo, Darrell; P. Satiadarma, Monty; Wati, Linda
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 12 No. 01 (2026): Volume 12 No. 01 Maret 2026 Public
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v12i01.11057

Abstract

In competitive basketball, adolescent players operate in environments demanding high performance and mental strength to face competition and social evaluation. This study aims to examine the relationship between social comparison and mental toughness among adolescent basketball players in Jakarta. Participants were 110 adolescent basketball players aged 12-18 in Jakarta, with data collected via online self-report questionnaires. Social Comparison was measured using the Iowa-Netherlands Comparison Orientation Measure (INCOM) adapted to basketball, and mental toughness was measured using the Sport Mental Toughness Questionnaire (SMTQ). Results showed a significant positive relationship between social comparison and mental toughness (r = 0.438; p < 0.001), indicating that a higher tendency to compare oneself relates to higher mental toughness. Mental toughness and social comparison also varied significantly based on gender, playing position, training duration, independent training, and achievement.
Co-Authors Budiono, Richard Febrian Chandhika, Jessica Cuangdinata, Jonathan Elbert Linda Wati MONTY P. SATIADARMA Suherman, Keyzea Michelle