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HUBUNGAN JOB INSECURITY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN KONTRAK FOOD & BEVERAGE Angelo, Gabriel; Sukardi, Angelita; Tendean, Christania Gloria; Arwi, Adelia Vannissa; Chandhika, Jessica
Psikologi Prima Vol. 6 No. 1 (2023): Psikologi Prima
Publisher : unprimdn.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/psychoprima.v6i1.3740

This study examines the relationship between Job insecurity and Organizational Citizenship Behavior in contract employees who work in the food & beverage sector. The measuring instrument used to conduct this research survey uses two measuring instruments that have been determined by the researchers, namely the Job Insecurity Questionnaire (JIQ) to measure Job Insecurity developed by (Chirumbolo et al., 2020) Meanwhile to measure Organizational Citizenship Behavior (OCB), researchers use a measuring instrument that developed by William and Anderson (1991) which has been adapted into Indonesian by (Graciaswaty et al., 2016) consisting of OCB-O and OCB-I. Data collection in this study was carried out using the non-probability sampling method or the selection of populations that were not random and the technique that the researchers used was the snowball sampling technique, namely taking the number of samples based on the interrelationships between people to one another which will be carried out continuously. Data analysis was carried out using a sample of 104 respondents, that were collected by distributing questionnaires online using Google forms and social media and offline by walking around and visiting respondents directly. The analysis test result was obtained with the help of the BM SPSS Statistics Version 25.0 software and using the Pearson correlation method, with a significance value of 0.33. It can be concluded that the Job Insecurity variable has no relationship with the Organizational Citizenship Behavior variable.

Peran Komunikasi Internal Dalam Mengurangi Fenomena Quiet Quitting Pada Generasi Z Di Tempat Kerja: The Role of Internal Communication in Reducing the Phenomenon of Quiet Quitting Among Generation Z in the Workplace Suparto Putri, Lyshell; Sunjaya, Natalia Angel; Lee, Shandy Aulia; Ningtyas, Dinda Zahra; Chandhika, Jessica
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.19356

This study focuses on the role of internal communication in reducing the phenomenon of quiet quitting among Generation Z in the workplace. The research sample consists of Generation Z individuals who have been working for at least one year, including both males and females. The sampling method used is simple random sampling, where respondents are selected randomly without considering strata. The research instruments consist of questionnaires, and the measurement tools used are Quiet Quitting and Internal Communication scales. This study specifically examines the role of internal communication in mitigating quiet quitting among Generation Z employees. The findings of this study are: (1) males exhibit higher levels of quiet quitting compared to females, although this difference is not statistically significant, and (2) no significant relationship was found between internal communication and quiet quitting. This indicates that internal communication does not directly correlate with lower levels of quiet quitting. These findings suggest that quiet quitting is influenced by various factors beyond internal communication, such as leadership style, work pressure, and job satisfaction. Therefore, further research is needed to identify other factors that contribute to the emergence of this phenomenon.

HUBUNGAN JOB INSECURITY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN KONTRAK FOOD & BEVERAGE Angelo, Gabriel; Sukardi, Angelita; Tendean, Christania Gloria; Arwi, Adelia Vannissa; Chandhika, Jessica
Psikologi Prima Vol. 6 No. 1 (2023): Psikologi Prima
Publisher : unprimdn.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/psychoprima.v6i1.3740

This study examines the relationship between Job insecurity and Organizational Citizenship Behavior in contract employees who work in the food & beverage sector. The measuring instrument used to conduct this research survey uses two measuring instruments that have been determined by the researchers, namely the Job Insecurity Questionnaire (JIQ) to measure Job Insecurity developed by (Chirumbolo et al., 2020) Meanwhile to measure Organizational Citizenship Behavior (OCB), researchers use a measuring instrument that developed by William and Anderson (1991) which has been adapted into Indonesian by (Graciaswaty et al., 2016) consisting of OCB-O and OCB-I. Data collection in this study was carried out using the non-probability sampling method or the selection of populations that were not random and the technique that the researchers used was the snowball sampling technique, namely taking the number of samples based on the interrelationships between people to one another which will be carried out continuously. Data analysis was carried out using a sample of 104 respondents, that were collected by distributing questionnaires online using Google forms and social media and offline by walking around and visiting respondents directly. The analysis test result was obtained with the help of the BM SPSS Statistics Version 25.0 software and using the Pearson correlation method, with a significance value of 0.33. It can be concluded that the Job Insecurity variable has no relationship with the Organizational Citizenship Behavior variable.

HUBUNGAN EMOTIONAL LABOR DENGAN ORGANIZATIONAL COMMITMENT PADA KARYAWAN PERHOTELAN Suherman, Keyzea Michelle; Cuangdinata, Jonathan Elbert; Budiono, Richard Febrian; Khoo, Darrell; Chandhika, Jessica
Jurnal Psimawa : Diskursus Ilmu Psikologi dan Pendidikan Vol 8 No 2 (2025): EDISI 14
Publisher : Prodi Psikologi- Fakultas Psikologi & Humaniora - Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jp.v8i2.5947

Penelitian ini bertujuan untuk mengetahui hubungan antara emotional labor dan organizational commitment pada karyawan perhotelan. Metode yang digunakan adalah pendekatan kuantitatif korelasional, dengan jumlah sampel sebanyak 120 responden yang merupakan karyawan hotel berbintang 4 dan 5 dari berbagai departemen. Teknik pengambilan sampel menggunakan purposive sampling. Alat ukur yang digunakan adalah Hospitality Emotional Labor Scale (HELS) dan Organizational Commitment Scale (OCS). Analisis data menggunakan uji Spearman Correlation karena data tidak terdistribusi normal. Hasil penelitian menunjukkan bahwa terdapat hubungan negatif namun tidak signifikan antara emotional labor dan komitmen organisasi. Dimensi emotive dissonance memiliki hubungan negatif tidak signifikan terhadap komitmen organisasi, sedangkan emotive effort menunjukkan hubungan negatif signifikan. Kesimpulannya, emotional labor tidak memiliki pengaruh signifikan terhadap organizational commitment secara keseluruhan, namun strategi pengelolaan emosi tetap penting diperhatikan untuk meningkatkan loyalitas karyawan.

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