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All Journal Dinasti International Journal of Education Management and Social Science
Hendra, Wedi
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Education

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The Driving Factors of Passenger Loyalty on the Jabodetabek Commuter Line Train: A Theory of Planned Behavior Perspective Hendra, Wedi; Subastian, Djamal; Maemunah, Siti
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5699

Abstract

This study aims to analyze the factors that influence the loyalty of Jabodetabek Commuter Line (KRL) passengers, using the Theory of Planned Behavior (TPB) perspective. This study focuses on the influence of attitudes, social norms, perceived behavioral control, and satisfaction on the intention to be loyal to KRL. The method used in this study is quantitative, employing Structural Equation Modeling (SEM) using Smart PLS software to measure the relationships between latent variables and related indicators. The results of the study indicate that the factors influencing KRL user loyalty are social norms, including influences from family, friends, and superiors. Behavioral control also has a significant influence, particularly regarding availability, travel time, and punctuality. Although positive attitudes toward the KRL do not directly influence loyalty, positive user experiences related to service quality, such as comfort and safety, play a significant role in enhancing loyalty. User satisfaction with KRL services was also found to have a positive effect on the intention to be loyal, highlighting the importance of improving service quality in maintaining and enhancing satisfaction. This study suggests improving service quality, enhancing mode integration, and providing incentives to boost passenger loyalty, as well as strengthening social norms that support the use of public transportation. These findings contribute to transportation planning in densely populated urban areas like Jabodetabek to achieve sustainable transportation systems.
Managing the Energy Transition for Sustainable Land Transportation in Indonesia: A Systematic Review of Policy and Socio-Economic Implications for Road and Rail Darwisman, Samuel; Sulistiyono, Agus; Karsa, Aditya; Hendra, Wedi; Maemunah, Siti
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5749

Abstract

Managing the energy transition in the land transport sector is a critical managerial challenge for achieving Indonesia's 2060 Net Zero Emission target. This study aims to identify, synthesize, and evaluate global green energy policies, and to formulate their policy and socio-economic implications for Indonesia's road and railway sectors. A Systematic Literature Review (SLR) methodology, based on the PRISMA 2020 protocol and CASP quality appraisal, was applied to 35 relevant studies published between 2015 and 2025. Thematic analysis identified three primary policy pillars: (1) economic incentives, (2) regulatory mandates, and (3) infrastructure development. This review concludes that effective transition management requires an adaptive hybrid policy framework. The novelty of this research is an evidence-based synthesis that recommends a a multi-modal approach considering socio-economic impacts, prioritizing electrification for light-duty and urban transport while utilizing biofuels for heavy-duty freight and long-haul logistics.
Co-Authors AGUS SULISTIYONO Darwisman, Samuel Karsa, Aditya Siti Maemunah Subastian, Djamal