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All Journal Journal of Information Technology
Theresia Gabriella
Bunda Mulia University, Indonesia
Computer Science & IT

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Perancangan Sistem Manajemen Dropship Berbasis Web untuk PT Xarana Djaya Motor Theresia Gabriella; Bhustomy Hakim
J-INTECH ( Journal of Information and Technology) Vol 13 No 02 (2025): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v13i02.2146

Abstract

Indonesia’s online retail is expanding alongside the national digital economy: 56.1% of global internet users shop on weekends, with Indonesia ranking ninth at 59.3%. The digital economy is projected to reach IDR 5,800 trillion by 2030 (USD 360 billion), and in 2023 Indonesia accounted for 40% of ASEAN’s e-commerce market. In this context, PT Xarana Djaya Motor, a multi-brand motorcycle spare-parts distributor, runs a dropshipping model with multiple online sellers. Yet orders and shipment confirmations are still coordinated via chat and reentered manually, causing duplicate entries, processing delays, and limited real-time stock visibility. This study designs and implements a web-based Dropship Management Application that centralizes catalog, order, shipment, and return workflows. Analysis uses UML/ERD; implementation employs Laravel (PHP) and MySQL. Alpha/black-box testing validates key rules (one shipment per order) with multiple items and partial returns at the order-item level. Results indicate reduced manual handling, improved data accuracy, and clearer status visibility as supported by centralized workflows and functional (black-box) acceptance tests. The work contributes a reusable reference architecture for SMEs, with future extensions to marketplace API integration, automated label generation, analytics dashboards, and mobile access.
Co-Authors Bhustomy Hakim