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All Journal Jurnal Pengabdian Masyarakat Inventa: Journal of Science, Technology, and Innovation
Randy Dwi Tinara
Universitas 17 Agustus 1945 Surabaya
Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences Other

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Analisis Performa Layanan Digital: Eksplorasi Mendalam atas Sistem Informasi BCA Mobile Tan Evan Tandiyono; Randy Dwi Tinara; Dava Rizqi Al-Fajri; Alvin Ega Pramana
Journal of Science, Technology, and Innovation Vol 1 No 2 (2025): December: Inventa: Journal of Science, Technology, and Innovation
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/nbj6v344

Abstract

This study analyzes the performance of various features in the BCA mobile application (mBank BCA), including transfers, payments, purchases, balance inquiries, QRIS, and cardless withdrawal, as part of a broader effort to enhance digital banking services. The research focuses on examining system responsiveness, the stability of integration between the mobile application, backend servers, and relevant devices, as well as multilayered security mechanisms that protect each stage of transactions. Using a qualitative approach, the study draws on system analysis and user experiences to understand how these features operate under different usage conditions. The findings reveal that the features perform consistently and efficiently, with rapid transaction processing, accurate real-time verification, and minimal errors across various services. The implementation of one-time codes, short validity periods, and encryption protocols significantly strengthens security and minimizes potential risks. Furthermore, seamless communication between the mobile system and server or device infrastructure ensures a smooth user experience without compromising safety. Overall, the study concludes that mBank BCA features represent effective digital innovations that enhance service flexibility and reliability, providing a reference model for the development of similar banking technologies in the future.
PENERAPAN MANAJEMEN BANK DALAM TRANSAKSI NON-TUNAI MELALUI PENGGUNAAN QRIS BCA Ida Ayu Nuh Kartini; Dava Rizqi Al Fajri; Randy Dwi Tinara; Adi Rahmad; Erlangga Rifki Saputra
BESIRU : Jurnal Pengabdian Masyarakat Vol. 3 No. 1 (2026): BESIRU : Jurnal Pengabdian Masyarakat, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v3i1.2195

Abstract

The development of digital banking has transformed payment systems, particularly through the implementation of cashless transactions. Banking management plays an important role in ensuring efficiency, service quality, and transaction security in digital payment systems. One of the widely used digital payment instruments in Indonesia is the Quick Response Code Indonesian Standard (QRIS). Bank Central Asia (BCA), as a national private bank, provides QRIS services integrated with mobile banking applications. This community service activity aims to improve public understanding of banking management implementation through the use of QRIS BCA as an object of study. The methods used include socialization, practical assistance, and interactive discussions. The results show an increase in public awareness of operational efficiency, service management, and risk control in cashless transactions. This activity is educational and independent in nature and does not represent the official policy of PT Bank Central Asia Tbk.
Co-Authors Adi Rahmad Alvin Ega Pramana Dava Rizqi Al Fajri Dava Rizqi Al-Fajri Erlangga Rifki Saputra Kartini, Ida Ayu Nuh Tan Evan Tandiyono