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All Journal Journal of Governance Jurnal Ilmiah Manajemen Kesatuan Lentera Negeri
M. Amin
Institut Pemerintahan Dalam Negeri, Indonesia
Humanities Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Digital Transformation of Post-Disaster Public Service Management In Local Government: Evidence From East Lombok, Indonesia Mujahidin Mujahidin; Lalu Ahmad Murdhani; Marzuki Marzuki; Erfan Wahyudi; M. Amin
Journal of Governance Volume 11 Issue 2: (2026)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jog.v11i2.39853

Abstract

This study aims to analyze the digital transformation of post-disaster public service management in East Lombok Regency, identify its enabling and constraining factors, and formulate optimization strategies to improve service effectiveness, transparency, and quality. The study employed a qualitative approach with an inductive orientation. Data were collected through semi-structured interviews, observation, and documentation involving seven informants, consisting of four government informants and three community informants. The findings indicate that digital transformation has progressed through the existence of 78 public service websites across 33 regional government agencies, the strengthening of digitally based administrative services, the establishment of the Public Service Mall, and the disaster-sector service platform managed by the East Lombok Regional Disaster Management Agency (BPBD). However, this digitalization remains more evident as an expansion of service channels than as an integrated post-disaster service workflow. Inter-agency coordination has developed, yet it has not matured into effective service orchestration. This study argues that the principal challenge of post-disaster digital transformation in public service delivery lies not in the absence of technology, but in the uneven development of process integration, organizational alignment, cultural adaptation, and institutional capacity. These findings underscore the need for cross-agency data and service integration, strengthened institutional governance, the development of hybrid service delivery models, and improved digital literacy and public trust in digital services
Transforming the empowerment of rural poor and vulnerable farmers through collaborative governance Dedy Suhendi; M. Amin
Lentera Negeri Vol. 7 No. 1 (2026): Lentera Negeri
Publisher : Indonesian Institute For Counseling, Education and Therapy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/992270

Abstract

This study explores the transformation of the empowerment of poor and vulnerable farmers through a collaborative governance approach in East Lombok Regency, West Nusa Tenggara. Farmer poverty in this region is driven not only by low income but also by structural constraints, including limited access to land, capital, technology, market information, weak farmer institutions, ecological pressures, and commodity price fluctuations. The study examined how collaborative governance strengthens farmers’ socio-economic resilience and identified the factors facilitating and constraining its implementation. A descriptive qualitative design using purposive sampling involved 25 informants comprising poor farmers, farmer group leaders, agricultural extension officers, village officials, and community leaders. Data were collected from February to June 2024 through interviews, participant observation, and the analysis of regional regulations, official statistics, and institutional reports. Data were analyzed using Braun and Clarke’s six-phase thematic analysis, while credibility was enhanced through source and method triangulation and member checking. The findings indicate that participants reported improved farming practices, livelihood diversification, market access, and stronger farmer organizations across rice, tobacco, horticultural, and garlic farming systems. However, persistent challenges included unequal stakeholder participation, fragmented cross-sectoral coordination, limited institutional capacity, and unequal partnership arrangements. These findings suggest that collaborative governance supports farmer empowerment, although its effectiveness depends on inclusive participation, adaptive coordination, and context-sensitive implementation rather than representing a direct causal determinant of improved welfare.
Digital Transformation Strategies to Strengthen Business Resilience in Economic Crisis Situation Baehaqi Baehaqi; M. Amin; Baiq Rizka Milania Ulfah
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3597

Abstract

Economic crises pose a significant threat to business continuity, necessitating strategies that strengthen organizational resilience. This study investigates the role of digital transformation in enhancing business resilience during times of economic recession. Through a systematic literature review of scholarly articles, case studies, and industry reports the research covers the retail, service, and manufacturing sectors. Using thematic analysis, key digital strategies were identified and classified. The results indicate that digital transformation strengthens business resilience through operational sustainability, efficiency, customer engagement, and increased adaptability. The retail and service sectors prioritize customer-oriented technologies, while manufacturing focuses on automation. Small and medium-sized enterprises (SMEs) also demonstrate increased resilience despite facing resource constraints. These findings underscore the importance of tailored digital strategies to address economic instability. This study provides a conceptual contribution to digital resilience and offers practical implications for businesses seeking to invest in adaptive and scalable technologies. Further research is recommended to assess long-term impacts and develop industry-specific resilience frameworks.
Co-Authors Baehaqi Baehaqi Baiq Rizka Milania Ulfah Dedy Suhendi Erfan Wahyudi Lalu Ahmad Murdhani Marzuki Marzuki Mujahidin Mujahidin