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The Role of Intellectual Capital in Improving Employee Performance through Employee Engagement in the Hybrid Work Era Budi Hasyim; Aswan; Erick Karunia; Shalahuddin; Muh. Irfandy Azis; Riyans Ardiansyah; Deni Marsha
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4613

Abstract

This research is motivated by changes in the post-pandemic work system that have encouraged the implementation of hybrid work in the education sector, requiring organizations to optimally manage intellectual capital while maintaining employee engagement to improve performance. This study aims to analyze the effect of intellectual capital on employee performance, with employee engagement as a mediating variable, in the education industry in North Kalimantan. The research method used a quantitative approach with a survey technique of lecturers and education staff at several universities in North Kalimantan. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that intellectual capital has a positive and significant effect on employee performance. Employee engagement has also been shown to have a positive and significant effect on employee performance. In addition, employee engagement significantly mediates the relationship between intellectual capital and employee performance. These findings confirm that intellectual capital development will have a stronger impact on performance when supported by a high level of employee engagement. This study concludes that integrating intellectual capital management strategies and increasing employee engagement are key to improving performance in the hybrid work era in the education sector.
Economic Potential Analysis of Malinau Regency Agus Tri Darmawanto; Erick Karunia; Jumadi Jumadi
Jurnal Economic Resource Vol. 9 No. 1 (2026): October - March
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i1.2165

Abstract

This study examines the economic structure and development potential of Malinau Regency using Location Quotient (LQ), Klassen Typology, and Shift Share analyses. The findings indicate that mining and quarrying, water supply and waste management, construction, accommodation and food services, and public administration function as base and rapidly growing sectors with substantial comparative and competitive advantages. Manufacturing, trade, transportation, financial services, education, and health are identified as potential sectors with high growth but limited contributions. Conversely, agriculture, electricity and gas, and information and communication remain relatively underdeveloped. Overall, the regional economy remains highly dependent on the mining sector, underscoring the importance of economic diversification to achieve balanced, sustainable development.
Mapping the Intersection of Financial Technology and Sustainability: A Bibliometric Analysis Using R Programming Language Rafiqoh; Muh. Irfandy Azis; Erick Karunia; Ang Hong Loong; Nursia
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.3645

Abstract

Financial technology has transformed the global financial landscape, while sustainability has become a critical priority for addressing environmental and economic challenges. This study aims to examine the research landscape at the intersection of financial technology and sustainability through bibliometric analysis. Using the R programming language and data from the Scopus database spanning 2017 to 2025, the analysis maps publication trends, influential contributors, and collaboration patterns. Key findings reveal dominant themes such as green finance, digital banking, climate change, and environmental policy, reflecting a convergence of economic and environmental priorities. Leading journals include Resources Policy and Sustainability (Switzerland), with significant contributions from scholars. Strong international collaborations, particularly involving China, India, and Brazil, highlight regional efforts in sustainable financial innovation. The study concludes that financial technology plays a vital role in advancing sustainable finance and financial inclusion, though gaps in global representation and methodological diversity persist. Future research should focus on integrating artificial intelligence, blockchain, and broader regional perspectives, particularly from underrepresented areas like Africa, to enhance sustainable financial systems.
Service Quality, Product Completeness and Price on Consumer Purchasing Decisions Muhammad Fikra Syahnadin; Erick Karunia; Dodi Apriadi; Ang Hong Loong; Faerozh Madli; Shaierah Gulabdin; Li Haibo
Advances in Business & Industrial Marketing Research Vol. 3 No. 3 (2025)
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/abim.v3i3.493

Abstract

Purpose: This study aims to examine the influence of service quality, product completeness, and price on consumer purchasing decisions at MR.DIY in Tarakan City. Research Design and Methodology: A quantitative approach was applied using a survey method. The data were collected through non-probability sampling with a purposive sampling technique. The sample consisted of 190 consumers who had made at least two purchases at MR.DIY. The variables in this study were measured using a Likert scale. Multiple linear regression analysis was employed as the primary statistical tool, processed through SPSS version 25. Findings and Discussion: The results revealed that service quality has a positive and significant influence on purchasing decisions, indicating that better service can enhance consumers’ intention to buy. Similarly, product completeness showed a significant positive effect, suggesting that a wide variety of available products increases consumer confidence in making a purchase. Price also demonstrated a considerable positive impact, confirming that affordable and competitive pricing supports consumer decision-making. Implications: This study implies that retail management, particularly at MR.DIY Tarakan should focus on improving service delivery, ensuring product availability tailored to local needs, and offering competitive pricing strategies to stimulate customer purchasing behavior and business sustainability.
Economic Potential Analysis of Malinau Regency Agus Tri Darmawanto; Erick Karunia; Jumadi Jumadi
Jurnal Economic Resource Vol. 9 No. 1 (2026): October - March
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i1.2165

Abstract

This study examines the economic structure and development potential of Malinau Regency using Location Quotient (LQ), Klassen Typology, and Shift Share analyses. The findings indicate that mining and quarrying, water supply and waste management, construction, accommodation and food services, and public administration function as base and rapidly growing sectors with substantial comparative and competitive advantages. Manufacturing, trade, transportation, financial services, education, and health are identified as potential sectors with high growth but limited contributions. Conversely, agriculture, electricity and gas, and information and communication remain relatively underdeveloped. Overall, the regional economy remains highly dependent on the mining sector, underscoring the importance of economic diversification to achieve balanced, sustainable development.
Service Quality, Tourist Satisfaction and Loyalty in Sustainable Nature Tourism Supporting the SDGs Tiomy B Adi; Ayu Anggraini Tambunan; Erick Karunia
Journal of Economics, Entrepreneurship, Management Business and Accounting Vol 4 No 5 (2026): Volume 4, Issue 5, September 2026
Publisher : CV. Sakura Digital Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61255/jeemba.v4i5.2097

Abstract

Purpose – This study aims to examine the influence of service quality, tourist satisfaction, tourist loyalty, and the role of local communities on the achievement of the Sustainable Development Goals (SDGs) in the natural tourism sector of Jayawijaya Regency. The study emphasizes the importance of tourism development that contributes to economic, social, and environmental sustainability. Design/methodology/approach – This study employed a quantitative approach using a survey method. Primary data were collected from 250 tourists who had visited natural tourism destinations in Jayawijaya Regency. The data were analyzed using multiple linear regression to examine the effects of the independent variables on SDG achievement. Findings – The results indicate that service quality, tourist satisfaction, tourist loyalty, and the role of local communities have positive and significant effects on SDG achievement. Among these variables, the role of local communities has the strongest influence, highlighting the importance of community participation in supporting sustainable tourism development. Originality/value – This study contributes to the sustainable tourism literature by integrating tourist-related factors and community participation into the analysis of SDG achievement. The findings provide practical implications for policymakers and tourism stakeholders in improving destination management, tourist experiences, visitor loyalty, and local community empowerment to support sustainable tourism development.
The Role of Quality Digital: The effect of WhatsApp business on consumer retention of MSMEs in Papua Mountains Tiomy Butsianto Adi; Erick Karunia; Aswan Aswan; Deni Marsha; Muh. Irfandy Azis; Muhammad Rully Febrian; Tengku Putri Azizah Syams
Amkop Management Accounting Review Vol. 5 No. 2 (2025): July - December
Publisher : Yayasan Vifada Cendikia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v5i2.2843

Abstract

This study aims to analyze the influence of WhatsApp Business on customer retention of MSMEs in the Papua Pegunungan region and to examine the moderating role of high-quality digital interaction in this relationship. The study is grounded in the context of infrastructure limitations in 3T (frontier, outermost, and disadvantaged) areas, which demand the use of practical and accessible digital communication media. A quantitative approach was employed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 3.0. Data were collected through a survey of 120 consumers who interact with local MSMEs via WhatsApp Business. The results indicate that WhatsApp Business has a positive and significant effect on customer retention. High-quality digital interaction also shows a considerable impact and moderates the relationship between WhatsApp Business and customer retention. The R² value of 0.576 demonstrates strong predictive power. This research contributes to the development of digital loyalty theory and provides practical implications for empowering MSMEs in disadvantaged regions to enhance digital communication in retaining customers.
The Effect of Price Perception and Product Quality on Purchase Decisions Mediated by Consumer Satisfaction in Malinau Regency Philip Chrismanto Sianturi; Budi Hasyim; Sudarto Sudarto; Inang Aria Arifin; Erick Karunia; Aswan Aswan
Amkop Management Accounting Review Vol. 5 No. 2 (2025): July - December
Publisher : Yayasan Vifada Cendikia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v5i2.3560

Abstract

This study examines the relationships among price perception, product quality, consumer satisfaction, and purchasing decisions in the café industry in Malinau Regency. Using a quantitative approach, data were collected from 160 respondents who had experience purchasing products from local cafés. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to test both direct and indirect relationships among variables. The results indicate that product quality and consumer satisfaction have a positive, significant effect on purchasing decisions, whereas price perception does not. However, price perception significantly affects consumer satisfaction, suggesting that consumers evaluate prices based on perceived fairness and value for money rather than as a direct trigger for purchase decisions. Furthermore, the findings reveal that consumer satisfaction plays a strategic mediating role. Consumer satisfaction mediates the relationship between price perception and purchasing decisions, as well as between product quality and purchasing decisions. This indicates that fair pricing and high product quality first enhance consumer satisfaction, which, in turn, strengthens purchasing decisions and repurchase intentions. Product quality reflected in taste, consistency, presentation, hygiene, and freshness emerges as a critical determinant of satisfaction and long-term consumer behavior in the café context. Overall, this study highlights the importance of consumer satisfaction as a key psychological mechanism linking marketing variables to purchasing decisions. The findings provide practical implications for café business owners in Malinau Regency, emphasizing the need to focus on value-based pricing strategies, consistent product quality, and positive consumption experiences to foster satisfaction and sustainable purchasing behavior. This research also contributes to the marketing literature by reinforcing the mediating role of consumer satisfaction in the food and beverage industry, particularly in semi-urban regions.