Rian Andriani
Universitas Adhirajasa Reswara Sanjaya, Indonesia

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The Effect of Career Development, Skills, and Job Evaluation on Employee Retention Muhammad Chairul; Rian Andriani; Rinawati Rinawati
Economic and Business Horizon Vol. 5 No. 2 (2026): March
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/ebh.5.2.2026.1102

Abstract

High turnover can disrupt operations, reduce service quality, and increase recruitment and training costs. Therefore, appropriate managerial strategies are essential to improve retention and support optimal healthcare facility operations. The purpose of this study was to determine the influence of career development, skills, and job evaluation on employee retention. This study aimed to examine the influence of career development, skills, and job evaluation on employee retention. A quantitative research approach was employed using a structured questionnaire distributed to 149 employees. Data were analyzed using multiple linear regression with SPSS. The results showed an F-test value of 0.000, meaning that career development, skills, and job evaluation together have a significant influence on employee retention. In addition, the T-test results obtained job evaluation (Sig. 0.000), skills (Sig. 0.000), and career development (Sig. 0.067). It was concluded that there was a significant influence of job evaluation and skills. Meanwhile, career development did not have a significant effect on employee retention. The study implies that hospital management should prioritize continuous training programs, competency enhancement initiatives, and objective performance evaluation systems to strengthen employee retention and maintain the quality and stability of healthcare services.
Capacity Building-Based Human Resource Quality Development Strategy for Primary Clinic Accreditation Cut Irna Rerianta; Rian Andriani; Rizki Adriansyah Rubini
Economic and Business Horizon Vol. 5 No. 3 (2026): May
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/ebh.5.3.2026.1103

Abstract

Primary Clinics serve as the first line of healthcare delivery, providing basic, promotive, and preventive services to the community. Meeting accreditation standards remains a persistent challenge for these facilities, particularly in the area of human resource quality. This study aimed to analyze the quality of human resources, identify supporting and inhibiting factors, and formulate a capacity-building-based human resource development strategy at Klinik Pratama Serambi Mojokerto, a relatively new primary clinic in Mojokerto Regency, East Java. A qualitative case study was conducted from August to October 2025, using in-depth interviews, direct observation, and document review. Thematic analysis was applied to identify patterns related to human resource quality, barriers, and development strategies. The findings indicate that the clinic has implemented a structured and competency-based human resource management system, covering workload-based planning, selective recruitment, targeted orientation, and continuous training. Strengths include complete staff qualifications, well-organized administration, and strong management commitment. Remaining gaps involve limited support staff, incomplete performance assessments, and undocumented internal audits. These findings suggest that integrating human resource planning, competency development, and systematic evaluation into a unified capacity-building framework can meaningfully support accreditation readiness, even in resource-limited settings. The results offer practical guidance for primary clinic managers and inform policy on accreditation support mechanisms for newly established facilities.