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All Journal DBESTI: Journal of Digital Business and Technology Innovation Jurnal Teknoinfo
Tifanny Nabarian
Sekolah Tinggi Teknologi Terpadu Nurul Fikri
Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Library & Information Science

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Development of A Telegram Chatbot for Final Project Services Using the Design and Development Research (DDR) Approach Laisa Nurin Mentari; Tifanny Nabarian; Slamet Santoso; Dymas Sutrysno
Jurnal Teknoinfo Vol. 20 No. 1 (2026): Period January 2026
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/teknoinfo.v20i1.1211

Abstract

Final project administration in higher education involves multiple stakeholders and frequently encounters issues such as delayed information delivery, document inconsistency, and repetitive student inquiries. These problems may increase administrative workload and hinder the final project process. This study aims to analyze user needs and develop a chatbot as an academic information service for final project administration at STT Terpadu Nurul Fikri. The research adopts the Design and Development Research (DDR) approach, focusing on two main stages: Need Analysis and Design and Development. User needs were identified through interviews, observations, and document analysis. Based on the findings, a Telegram-based chatbot was designed and developed using Python and Telegram Bot API integration. The chatbot provides academic etiquette guidelines, general final project information, implementation procedures, schedules, references, and frequently asked questions. The novelty of this study lies in its systematic emphasis on the needs analysis stage as a foundational element for academic chatbot development, which has received limited attention in prior studies. The results indicate that the chatbot has been successfully implemented and deployed as a prototype, serving as a basis for future evaluation and further system enhancement.
Implementasi Agile Scrum dalam Pengembangan Sistem Perpustakaan Digital Sekolah SMAN 47 Jakarta Selatan Domami Pandu Saputra; Tifanny Nabarian; Efrizal Zaida
DBESTI: Journal of Digital Business and Technology Innovation Vol 3 No 1 (2026): Mei, 2026
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/dbesti.v3i1.2210

Abstract

Penelitian ini bertujuan untuk mengembangkan sistem perpustakaan digital berbasis web pada localhost only dengan menerapkan metode Agile Scrum pada studi kasus SMAN 47 Jakarta Selatan. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kualitatif dengan karakteristik subjek siswa dan pustakawan sebagai pengguna utama sistem. Pengumpulan data dilakukan melalui wawancara semi-terstruktur, observasi langsung, serta pengujian dilakukan dengan menggunakan metode black-box testing. Proses pengembangan sistem dilakukan dengan metode Agile Scrum yang mencakup tahapan product backlog, sprint planning, daily scrum, sprint review, dan sprint retrospective. Hasil pengujian menunjukkan bahwa fitur utama seperti login, registrasi, pencarian buku, meminjam buku, mengembalikan buku, daftar favorit, riwayat peminjaman, dashboard admin, dan kelola data buku/koleksi telah berfungsi sesuai kebutuhan pengguna. Evaluasi dari umpan balik pengguna menunjukkan bahwa sistem cukup mudah digunakan, responsif, dan mampu mempermudah layanan perpustakaan. Hasil dari penelitian ini menyimpulkan bahwa metode Agile Scrum efektif diterapkan dalam pengembangan sistem perpustakaan digital yang berbasis kebutuhan pengguna di lingkungan sekolah. Selanjutnya pengembangan dapat dilanjutkan dengan penambahan fitur seperti notifikasi pengembalian, deploy publik dan akses ke mobile untuk meningkatkan jangkauan layanan.  
Co-Authors Domami Pandu Saputra Dymas Sutrysno Efrizal Zaida Laisa Nurin Mentari Slamet Santoso