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All Journal Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Dian Prawibawa
Universitas Sangga Buana
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

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THE INFLUENCE OF FACILITIES AND INFRASTRUCTURE QUALITY AND HUMAN RESOURCE COMPETENCE ON PATIENT SAFETY WITH SAFETY CULTURE AS AN INTERVENING VARIABLE Ince Rosmini; Dini Indriani S; Leony Martila; M Ahmed; Dian Prawibawa; Vip Paramarta
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i4.4229

Abstract

Patient safety represents a key indicator of healthcare quality, reflecting the ethical and professional responsibility of hospitals to protect patients from harm during medical care. This study aims to analyze the interrelationship between facilities and infrastructure quality and human resource competence on patient safety, with safety culture serving as an intervening variable. A qualitative approach was employed using a case study design, focusing on hospitals that have actively implemented patient safety programs. Data were collected through in-depth interviews, participant observations, and document analysis, and were examined using thematic analysis to identify patterns and relationships among variables. The results show that adequate and well-maintained facilities form the structural foundation for patient safety, while competent healthcare personnel operationalize safety procedures through technical proficiency, clinical decision-making, and ethical responsibility. Safety culture emerges as a mediating force that unites these two components, fostering shared values of open communication, collective learning, and non-punitive responses to errors. The three factors interact synergistically, creating a sustainable safety ecosystem in which infrastructure quality, professional competence, and organizational culture reinforce one another.
THE INFLUENCE OF ELECTRONIC MEDICAL RECORD IMPLEMENTATION AND HEALTHCARE WORKERS’ DIGITAL LITERACY ON PATIENT SERVICE EFFICIENCY IN HOSPITALS Dian Prawibawa; Kosasih
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 4 (2026): MARCH
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20032943

Abstract

This study examines the effect of Electronic Medical Record (EMR) Implementation (X1) and Digital Literacy (X2) on Patient Service Efficiency (Y) at Hospital X. The research employed a quantitative approach with a descriptive design. Data were collected from 41 healthcare staff using a structured questionnaire and analyzed using multiple linear regression. Classical assumption tests, including normality, multicollinearity, and heteroscedasticity, were conducted to ensure the validity and reliability of the regression model. The results indicate that EMR Implementation has a significant positive effect on Patient Service Efficiency, demonstrating that the effective use, integration, and accessibility of EMR systems are crucial for enhancing hospital service efficiency. In contrast, Digital Literacy shows a positive but not statistically significant effect, suggesting that while digital skills are necessary, they have a limited impact without robust system implementation and organizational support. Simultaneously, EMR Implementation and Digital Literacy together significantly influence Patient Service Efficiency, with the regression model explaining 61.5% of the variance.
Co-Authors Dini Indriani S Ince Rosmini Kosasih Leony Martila M Ahmed Vip Paramarta