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UPSKILLING AS A RETENTION ENGINE: BUILDING A FUTURE-PROOF WORKFORCE FROM WITHIN Rudy Hayadi; Oktavianti; Rizki Eka Putra
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 1 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v6i1.4764

Abstract

In an era of rapid technological disruption and skill obsolescence, organizations face the dual challenge of closing critical competency gaps and retaining top talent. This study investigates formal upskilling programs as a strategic retention engine, positing that investment in employee growth directly reduces turnover by fostering engagement, career path clarity, and a psychological contract of mutual investment. Using a mixed-methods approach, the research analyzed longitudinal HR data and conducted interviews at a multinational firm before and after implementing a structured, role-specific upskilling initiative. Results demonstrated a 40% reduction in voluntary turnover among participating employees and a significant increase in internal mobility and promotion rates. The discussion identifies key success factors: aligning skills with strategic business goals, providing clear internal career pathways, and ensuring managerial support for learning application. The study concludes that a strategic upskilling program, embedded within a broader talent development philosophy, is a powerful mechanism for future-proofing the workforce and building organizational resilience from within, transforming a cost center into a core retention and competitive advantage strategy.
NAVIGATING THE NEW NORMS: AN HR LEADER'S GUIDE TO DEI, WELL-BEING, AND FLEXIBLE WORK Ari Fitriany; Oktavianti; Rizki Eka Putra
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 1 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v6i1.4765

Abstract

The contemporary workplace is undergoing a fundamental transformation, driven by post-pandemic expectations, social justice movements, and a heightened focus on holistic employee value. This research investigates the complex interplay between Diversity, Equity, and Inclusion (DEI), employee well-being, and flexible work models as the three pillars of the "new norms" in people management. Employing a multi-case study methodology, the study analyzed the integrated strategies of five purpose-driven organizations over an 18-month period. Results indicate that a siloed approach to these domains leads to initiative fatigue and diminished impact. Successful organizations demonstrated that authentic, data-driven DEI efforts create psychological safety, which underpins well-being. Furthermore, structured flexibility, when managed with clear principles of equity and accountability, was found to enhance both inclusion and mental health outcomes. The discussion argues that HR leaders must transition from programmatic thinking to systemic integration, where policies in one domain actively reinforce the others. The study concludes by providing a practical framework for navigating these interconnected priorities to build resilient, adaptive, and high-performing organizations.