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Identify Smart Campus’ Features and Factors Which Affect Student Satisfaction in Using Its Services Viktor Amos*; Nataniel Papalangi
Riwayat: Educational Journal of History and Humanities Vol 6, No 3 (2023): Social, Political, and Economic History
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v6i3.33462

Abstract

This study aims to identify the features of smart campus services on several campuses in the Makassar area as well as factors that affect student satisfaction using them. The unit of analysis includes all students at universities in Makassar. The research design uses qualitative design. Data was collected through a series of semi-structured interviews with seven (7) participants including students, lecturers, and technology infrastructure experts. Data was analyzed using thematic analysis with a cross-case analysis approach including open coding, axial coding and selective coding. On identifying factors that affect student satisfaction in accessing smart campus service features, five factors were found, namely: (1) factors of smart campus service types, some of the most popular are e-learning, digital payments, campus mobile applications, smart libraries, and campus internet, (2) the service display factors include user-friendly, service responsiveness, attractive interface, completeness of service, and interactivity, (3) administrative efficiency factors, with indicators of cost-effective, energy, time, lecture management, and up to date information, (4) environmental factors, indicators of providing new and supportive experiences, built technology infrastructure, quality of service, and convenience include data security and student privacy, (5) the caring factor of students needs  describes the ability of the service to care for student needs, including attention to social aspects of services, service centers, solutions and understanding student needs.
Identify Smart Campus’ Features and Factors Which Affect Student Satisfaction in Using Its Services Viktor Amos*; Nataniel Papalangi
Riwayat: Educational Journal of History and Humanities Vol 6, No 3 (2023): Social, Political, and Economic History
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v6i3.33462

Abstract

This study aims to identify the features of smart campus services on several campuses in the Makassar area as well as factors that affect student satisfaction using them. The unit of analysis includes all students at universities in Makassar. The research design uses qualitative design. Data was collected through a series of semi-structured interviews with seven (7) participants including students, lecturers, and technology infrastructure experts. Data was analyzed using thematic analysis with a cross-case analysis approach including open coding, axial coding and selective coding. On identifying factors that affect student satisfaction in accessing smart campus service features, five factors were found, namely: (1) factors of smart campus service types, some of the most popular are e-learning, digital payments, campus mobile applications, smart libraries, and campus internet, (2) the service display factors include user-friendly, service responsiveness, attractive interface, completeness of service, and interactivity, (3) administrative efficiency factors, with indicators of cost-effective, energy, time, lecture management, and up to date information, (4) environmental factors, indicators of providing new and supportive experiences, built technology infrastructure, quality of service, and convenience include data security and student privacy, (5) the caring factor of students needs  describes the ability of the service to care for student needs, including attention to social aspects of services, service centers, solutions and understanding student needs.
PELATIHAN DAN PENYUSUNAN RENCANA STRATEGIS (RENSTRA) SENTRUM PENGEMBANGAN PERTANIAN TERPADU (SP2T) BOLU-TORAJA UTARA Nataniel Papalangi; Viktor Amos
Jurnal Bakti Masyarakat Indonesia Vol. 6 No. 2 (2023): Jurnal Bakti Masyarakat Indonesia
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jbmi.v6i2.25834

Abstract

Sentrum Pengembangan Pertanian Terpadu (SP2T) that oversees a considerable land area with an integratedagricultural development program is expected to thrive ef ectively. For this purpose, a Strategic Plan needs to beformulated. In the development of the Center for Integrated Agricultural Development (SP2T) for Socio-EconomicEmpowerment of the Archdiocese of Makassar (PSE KAMS), it is highly desirable that SP2T evolves into aself-sustaining learning institution in terms of financing, thereby reducing dependency on future proposal funding.The confidence in the outcomes of integrated agricultural processing should be substantiated, as consistentlyemphasized during the conducted training sessions. SP2T should not merely serve as a learning platform but also becapable of sustaining itself. Meanwhile, based on business analysis, this could feasibly be achieved throughagricultural and livestock enterprises. The Integrated Agricultural Development Center of Bolu (SP2T Bolu) islocated in Bolu, North Toraja Regency. This organization operates as a non-profit organization (NPO) with the aimof becoming a hub for developing local crop agriculture and managing livestock. Crop agriculture includes cropslike cof ee, fruit-bearing plants, and vegetables, while livestock includes broiler chickens, meat chickens, pigs, andgoats. In the context of agricultural development, ef orts are made to render the land productive, transforming it intoa laboratory and a model for agriculture by managing funds from KAMS and sponsors. In the context of livestock,ef orts are directed toward livestock development. ABSTRAK: Pengelolaan Sentrum Pengembangan Pertanian Terpadu (SP2T) yang mengelola lahan yang cukup luas denganprogram pengembangan pertanian terpadu diharapkan dapat berkembang dengan baik. Untuk Maksud tersebut perludisusun rencana Strategis. Dalam pengembangan Sentrum Pengembangan Pertanian Terpadu (SP2T) PemberdayaanSosial Ekonomi Keuskupan Agung Makassar (PSE KAMS), sangat diharapkan SP2T bergerak menjadi tempatpembelajaran yang mandiri dalam pembiayaan sehingga tidak tergantung pada dana proposal di kemudian hari.Keyakinan akan hasil dari pengolahan pertanian terpadu seharusnya bisa dibuktikan sebagaimana selalu diajarkandalam pelatihan – pelatihan yang dilakukan sehingga SP2T tidak menjadi lembaga yang semata jadi mediapembelajaran tapi tidak mampu menghidupi dirinya sendiri. Sementara dari analisa usaha hal ini sangat mungkindilakukan melalui usaha pertanian dan peternakan. Sentrum Pengembangan Petanian Terpadu Bolu (SP2T Bolu)terletak di Bolu, Kabupaten Toraja Utara. Lembaga ini merupakan non profit organization (NFO) yang berupayamenjadi pusat pengembangan pertanian tanaman rakyat dan mengelola peternakan. Pertanian tanaman seperti kopi,tanaman buah dan sayuran sedangkan untuk peternakan seperti ayam potong, ayam pedaging, babi dan kambing.Dalam konteks pengembangan pertanian berupaya menjadikan lahan menjadi produktif dengn menjadi salah satulaboratorium dan percontohan pertanian dengan mengelola dana dari pihak KAMS dan sponsor. Dalam kontekspeternakan berupaya melakukan pengembangan peternakan.
Financial technology dalam koperasi : Dimensi sosio ekonomi dan dimensi kinerja yang diharapkan (performance expectancy) nasabah Amos, Viktor; Pahlevi, Cepi; Rahim, Fauzi
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 4 No. 9 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (460.612 KB) | DOI: 10.32670/fairvalue.v4i9.1571

Abstract

This research aims to analyze the socio-economic dimensions and performance expectations that affect customers using cooperative fintech. This research was carried out at Credit Union Mekar Kasih, which already uses fintech and serves a wide area in South and West Sulawesi. The sample amounted to 200 respondents with a simple random sampling technique. Data collection did by survey method. Data were analyzed using PLSStructural Equation Modeling (SEM). The results show that the socio-economic dimensions that affect customers using fintech in cooperatives are revenue, occupation, space or distance of the customer's domicile with financial institutions, and education. The socio-economic dimension can be shortened to ROSE. The dimensions of performance expectancy that affect the use of fintech include cost efficiency (cost efficiency), residual income (residual income), ability to disburse loans/liquidity (ability to disburse loans), time efficiency, and environmentally friendly/paperless). The performance dimension of customer expectations is abbreviated to CRATE. The use of fintech is seen based on transaction traffic, the number of users, and changes in the structure of outstanding loansand bad loans.
PINJAMAN ONLINE: PERILAKU MASYARAKAT DALAM MENGHADAPI FEAR OF MISSING OUT (FOMO) Amos, Viktor; Papalangi , Nataniel
Jurnal Manajemen & Bisnis Jayakarta Vol 6 No 01 (2024): Vol. 06 No. 01 Juli 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53825/jmbjayakarta.v6i01.254

Abstract

Penelitian ini bertujuan untuk menganalisis hubungan antara penggunaan layanan pinjaman online dan tingkat rasa cemas karena ketinggalan tren (fear of missing out/FOMO) di antara individu. Layanan pinjaman online telah menjadi semakin penting dalam masyarakat modern, dengan banyak orang mengandalkan layanan ini untuk memenuhi kebutuhan keuangan mereka secara instan dan sederhana. Namun, efek psikologis dari menggunakan layanan ini belum sepenuhnya dimengerti. Metode penelitian ini menggunakan pendekatan kuantitatif dengan melakukan survei terhadap 100 sampel yang dipilih secara acak dari populasi pengguna layanan pinjaman online. Data dikumpulkan melalui kuesioner yang dirancang untuk mengukur tingkat penggunaan layanan pinjaman online dan tingkat FOMO yang dirasakan oleh responden. Analisis statistik menggunakan SmartPLS untuk menganalisis hubungan antara kedua variabel ini. Analisis meliputi uji validitas, reliabilitas, dan uji hubungan menggunakan nilai t – statistic dan p – value. Hasil analisis menunjukkan adanya korelasi yang signifikan antara penggunaan layanan pinjaman online dan tingkat FOMO yang dialami oleh individu. Temuan ini didukung oleh nilai t-statistik yang signifikan pada tingkat kepercayaan 95% sebesar 3,141 > 1,97 dan nilai p – value yang lebih rendah dari ambang signifikansi yang telah ditentukan sebelumnya yaitu sebesar 0,002 < 0,05.
PELATIHAN MANAJEMEN PENGEMBANGAN BISNIS (BUSINESS MANAGEMENT DEVELOPMENT) SENTRUM PENGEMBANGAN PERTANIAN TERPADU (SP2T) BOLU – TORAJA UTARA Amos, Viktor; Papalangi, Nataniel
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 7, No 6 (2024): MARTABE : JURNAL PENGABDIAN MASYARAKAT
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v7i6.1920-1929

Abstract

Tujuan dari pelatihan ini adalah memberikan pemahaman mendalam tentang konsep-konsep manajemen yang efektif, strategi pengelolaan risiko, serta kemampuan untuk membuat keputusan yang tepat guna mencapai tujuan bisnis Sentrum Pengembangan Pertanian Terpadu (SP2T) Bolu, Toraja Utara. Pelatihan ini mencakup aspek-aspek utama seperti perencanaan strategis, manajemen sumber daya manusia, keuangan, pemasaran, dan inovasi. Para peserta diajak untuk memahami lingkungan bisnis yang dinamis, mengembangkan keterampilan kepemimpinan, dan merancang strategi yang responsif terhadap perubahan pasar. Selain itu, pelatihan ini juga menitikberatkan pada pengelolaan risiko dan keberlanjutan bisnis. Peserta diberikan alat dan metode untuk mengidentifikasi, mengukur, dan mengelola risiko secara efektif, sambil memahami konsekuensinya terhadap operasional dan keuangan perusahaan. Kemampuan untuk mengintegrasikan prinsip-prinsip keberlanjutan dalam pengelolaan bisnis menjadi krusial, mengingat adanya tekanan dari masyarakat dan regulasi yang semakin ketat terhadap praktik bisnis yang bertanggung jawab. Pelatihan manajemen pengelolaan bisnis ini tidak hanya memberikan pengetahuan konseptual, melainkan juga menekankan pada aplikasi praktis. Melalui studi kasus, simulasi, dan diskusi interaktif, peserta diberikan peluang untuk menerapkan konsep-konsep yang dipelajari dalam situasi dunia nyata. Oleh karena itu, pelatihan ini tidak hanya meningkatkan pemahaman konseptual, tetapi juga menyediakan keterampilan praktis yang dapat segera diaplikasikan di lingkungan kerja sehari-hari. Harapan dari pelatihan ini adalah terwujudnya peningkatan kinerja bisnis, efisiensi operasional, dan kemampuan adaptasi terhadap perubahan dalam lingkungan bisnis. Dengan demikian, pelatihan manajemen pengelolaan bisnis dianggap sebagai investasi strategis bagi SP2T Bolu yang ingin tetap relevan dan berkembang di pasar yang kompetitif.
TRANSFORMASI DIGITAL PADA PERBANKAN KONVENSIONAL: ANCAMAN ATAU PELUANG? Viktor Amos; Septimus Adrianus Mali
E-Jurnal Manajemen Vol. 14 No. 12 (2025)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/EJMUNUD.2025.v14.i12.p05

Abstract

Industri perbankan menghadapi tekanan besar akibat disrupsi digital yang dipicu oleh kemajuan teknologi finansial, perubahan preferensi nasabah, dan meningkatnya ekspektasi terhadap layanan yang cepat, personal, dan berbasis digital. Artikel ini bertujuan untuk mengeksplorasi dinamika transformasi digital pada bank-bank konvensional di Indonesia, dengan fokus pada peluang, tantangan, dan strategi adaptasi yang diterapkan. Metode yang digunakan adalah tinjauan pustaka sistematis terhadap artikel ilmiah, laporan industri, serta publikasi dari lembaga riset internasional dalam rentang waktu 2018 sampai dengan 2024.  Hasil kajian menunjukkan bahwa digitalisasi perbankan tidak hanya mencakup adopsi teknologi tetapi juga menuntut perubahan mendasar dalam model bisnis, struktur organisasi, budaya kerja, serta regulasi yang mendukung inovasi. Kolaborasi antara bank dan fintech diidentifikasi sebagai strategi kunci dalam memperluas inklusi keuangan dan meningkatkan daya saing. Tantangan utama yang dihadapi mencakup ketergantungan terhadap sistem teknologi lama, resistensi budaya internal, dan risiko keamanan data. Kajian ini juga menyoroti pentingnya keamanan data dan privasi sebagai pilar utama dalam menciptakan ekosistem digital yang sehat. Temuan ini memberikan kontribusi konseptual dan praktis bagi akademisi, pelaku industri, dan pembuat kebijakan, serta perlunya penelitian lanjutan untuk mengukur dampak transformasi digital secara kuantitatif dan kualitatif.   The banking industry is facing significant pressure due to digital disruption driven by advancements in financial technology, changing customer preferences, and growing expectations for fast, personalized, and digital-based services. This article aims to explore the dynamics of digital transformation in conventional banks in Indonesia, focusing on the opportunities, challenges, and adaptive strategies implemented. The method used is a systematic literature review of scholarly articles, industry reports, and publications from international research institutions covering the period from 2018 to 2024. The findings reveal that banking digitalization not only involves the adoption of technologies, but also requires fundamental changes in business models, organizational structures, work culture, and regulatory that support innovation. Banks and fintechs collaboration is identified as a key strategy in expanding financial inclusion and enhancing competitiveness. Major challenges include reliance, internal cultural resistance, and data security risks. This study also highlights the importance of data security and privacy as key pillars in building a healthy digital ecosystem. The findings offer both conceptual and practical contributions for academics, industry players, and policymakers, and the need for research to quantitatively and qualitatively measure the impact of digital transformation.
Analysis of Financial Technology Adoption in Savings and Loan Cooperatives: A UTAUT Approach among Millennials Amos, Viktor; Papalangi, Nataniel
The Es Economics and Entrepreneurship Vol. 4 No. 02 (2025): The Es Economics And Entrepreneurship (ESEE)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esee.v4i02.709

Abstract

Digital transformation has driven credit unions to adopt application-based financial technology (fintech) services to enhance accessibility and efficiency. However, adoption rates among millennials—a generation considered digital natives—remain varied, indicating the presence of unique factors influencing their acceptance of such technology. This study aims to analyze the influence of factors within the Unified Theory of Acceptance and Use of Technology (UTAUT) model, including performance expectancy, effort expectancy, social influence, and facilitating conditions, on the intention to use fintech applications among millennials. The research was conducted among members of Credit Union (CU) Mekar Kasih, a savings and loan cooperative that has implemented a digital system through the Escete application. Data were collected through a survey of 100 millennial respondents (aged 25–40) who are active users of the application. Using Structural Equation Modeling (SEM) with a Partial Least Squares (PLS) approach, the findings reveal that performance expectancy and facilitating conditions significantly influence usage intention, indicating that millennials are motivated by functional benefits and infrastructural support. Conversely, social influence and effort expectancy were found to be insignificant, suggesting that social pressure and perceived ease of use are not primary drivers of adoption in this context. These findings offer practical implications for cooperative managers and fintech developers to focus more on enhancing value-added features and strengthening supporting infrastructure rather than relying on social factors or interface simplicity.