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Strategi Pelayanan Kesehatan Berbasis Islam untuk Meningkatkan Kepuasan Pasien di RS Muhammadiyah Deviyanti, Luckyana; Sa’adah, Nur Hikmatu; Herlina, Herlina; Maududi, Abul A'la Al
AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Vol. 2 No. 12 (2025): AKSIOMA : Jurnal Sains, Ekonomi dan Edukasi
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/aksioma.v2i12.2120

Abstract

This study aims to examine the implementation of Islamic-based healthcare services in Muhammadiyah hospitals by focusing on the integration of Islamic values in improving service quality and patient satisfaction. Using a qualitative approach through library research, this study reviews various literature related to Islamic healthcare concepts, the theology of Al-Ma'un, service quality, and the modernization of healthcare systems. The findings indicate that Islamic values such as amanah (trustworthiness), ihsan (excellence), ta’awun (mutual assistance), and justice can be effectively applied within modern healthcare practices. These values significantly strengthen the dimensions of empathy, reliability, and assurance, which contribute to higher levels of patient satisfaction. Moreover, Muhammadiyah hospitals have developed innovations such as e-hospital systems, telemedicine, and sharia-based information systems to address modernization challenges. The study concludes that integrating Islamic principles into healthcare services can create a more humanistic, professional, and equitable healthcare model.
Perspective Woman Muslim to Program KB at Cipondoh Health Center Sa'adah, Nur Hikmatu; Deviyanti, Luckyana; Herlina, Herlina; Al Maududi, Abul A'la
MISYKAT AL-ANWAR JURNAL KAJIAN ISLAM DAN MASYARAKAT Vol 9 No 1 (2026)
Publisher : Faculty of Islamic Studies, University of Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24853/ma.9.1.71-80

Abstract

ABSTRACT This study aims to determine Muslim women's perspectives on the implementation of the Family Planning (FP) program at the Cipondoh Community Health Center. The family planning program is one of the government's strategies to reduce population growth and improve the quality of family health and well-being. However, among Muslim women, there are still differing views on contraceptive use, influenced by religious, social, and cultural factors. This study used a descriptive method with a quantitative approach to describe the level of knowledge, attitudes, and acceptance of Muslim women towards the family planning program. The results showed that most Muslim women have a positive view of the family planning program because it is considered to align with the principles of family welfare and health. However, some respondents were still hesitant to participate in this program due to differing religious beliefs or limited information. Education, age, husband's support, and the role of health workers significantly influenced the acceptance of family planning among Muslim women. In conclusion, Muslim women's acceptance of the family planning program at the Cipondoh Community Health Center (Puskesmas) was quite good, but a more effective and sensitive approach to outreach to Islamic values ​was still needed. Collaboration between health workers, religious leaders, and the government was essential to increase public understanding that family planning is a family planning effort that aligns with Islamic teachings and plays a vital role in improving family health and well-being.