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All Journal Jurnal Riset Teknik Komputer Jurnal Riset Sistem Informasi
Monalisa Effendy
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Computer Science & IT Education Industrial & Manufacturing Engineering Other

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PERENCANAAN  STRATEGIS SISTEM INFORMASI MENGGUNAKAN METODE WARD AND PEPPARD PADA PT. CENTRAL BEARINDO INTERNATIONAL Vionetha Lavega; Monalisa Effendy; Niko Ananda Limmanto; Mario Aldy Wijaya; Darren Hansen; Mulyati Mulyati
Jurnal Riset Sistem Informasi Vol. 3 No. 2 (2026): April : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/7c83b754

Abstract

The rapid development of information technology requires companies to implement strategic planning of Information Systems/Information Technology (IS/IT) that is aligned with business objectives. PT Central Bearindo International, a national-scale bearing distribution company, has utilized several information systems to support its operational activities; however, these systems still operate independently, resulting in data integration issues and reduced operational efficiency. This study aims to develop an IS/IT strategic planning framework that effectively supports the company’s business needs. The Ward and Peppard method is employed, encompassing internal and external business environment analysis, IS/IT condition analysis, application portfolio mapping using the McFarlan Strategic Grid, and the formulation of IS/IT development recommendations and a roadmap. The results indicate that the company requires integration of sales, inventory, and financial systems to improve data accuracy and consistency. Furthermore, optimization of existing systems and the development of a human resource (HR) module integrated with the fingerprint-based attendance system are recommended to enhance operational efficiency. The integrated utilization of system data is also expected to support more accurate and data-driven managerial decision-making. This study is expected to serve as a reference for companies in developing integrated information systems aligned with their business strategies.
PERANCANGAN UI/UX APLIKASI PEMESANAN TIKET BIRD PARK PALEMBANG BERBASIS WEBSITE Cindy Patricia Kadir; Michelle Patricia Wijaya; Monalisa Effendy; Ahmad Farisi; Nora Hafildah
Jurnal Riset Teknik Komputer Vol. 3 No. 1 (2026): Maret : Jurnal Riset Teknik Komputer (JURTIKOM)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/0ekvwv34

Abstract

This study aims to design the user interface and user experience (UI/UX) of a web-based ticket booking system for Bird Park Palembang. Currently, the ticket purchasing process is still conducted manually at the ticket counter, which results in long queues, limited access to information, and inefficient services, particularly during weekends and public holidays. In addition, Bird Park does not yet have an official website that provides centralized information regarding ticket prices and operating hours.This research employs a qualitative approach using the Design Thinking method, which consists of five stages: empathize, define, ideate, prototype, and test. Data were collected through direct interviews with Bird Park employees and visitors, field observations of the ticket purchasing process, and documentation of the promotional media used. The empathize stage was carried out to identify user problems and needs, which were then formulated in the define stage. Design solutions were developed during the ideate stage and implemented in the form of a UI/UX website prototype. Furthermore, the test stage involved users to evaluate ease of use, clarity of information, and interface comfort.The results indicate that the proposed UI/UX design is able to improve the efficiency of the ticket booking process and provide a better user experience compared to the manual system. Therefore, the application of the Design Thinking method is effective in producing a UI/UX design that meets user needs and supports improvements in service quality at Bird Park Palembang.
Co-Authors Cindy Patricia Kadir Darren Hansen Farisi, Ahmad Mario Aldy Wijaya Michelle Patricia Wijaya mulyati mulyati Niko Ananda Limmanto Nora Hafildah Vionetha Lavega