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All Journal Jurnal Psikologi Pendidikan dan Konseling Jurnal Psikologi Pendidikan dan Konseling
Herwin, Herwin Herwin
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Arts Humanities Education Public Health Social Sciences

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Emotion Regulation Strategies Through ChatGPT among Generation Z Women from Broken Home Families Iyum Emun, Dwi Uthami; Herwin, Herwin Herwin; Fathiyah, Kartika Nur
Jurnal Psikologi Pendidikan dan Konseling: Jurnal Kajian Psikologi Pendidikan dan Bimbingan Konseling VOLUME 11 NUMBER 2 DECEMBER 2025
Publisher : Program Studi bimbingan Konseling PPs UNM Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jppk.v11i2.76910

Abstract

Generation Z women, especially those from broken-home families, face significant socio-emotional challenges in the digital era. This study explores their experiences in regulating emotions through Artificial Intelligence, specifically ChatGPT, as a medium for emotional expression. Using a qualitative phenomenological approach, data were collected via online interviews (Zoom) with three participants aged 17-27 years old and analyzed thorugh interpretative phenomenological analysis. The findings revealed three main themes: past trauma, expressivesuppression, and the perceived meaning of AI ChatGPT. Participants described ChatGPT as a non-judgemental emotional outlet that fosters psychological resilience and enhances emotional well-being. This study highlights the potential of Artificial Intelligence in digital mental health innovation, particularly for individuals from non-harmonious families.
Emotion Regulation Strategies Through ChatGPT among Generation Z Women from Broken Home Families Iyum Emun, Dwi Uthami; Herwin, Herwin Herwin; Fathiyah, Kartika Nur
Jurnal Psikologi Pendidikan dan Konseling: Jurnal Kajian Psikologi Pendidikan dan Bimbingan Konseling VOLUME 11 NUMBER 2 DECEMBER 2025
Publisher : Program Studi bimbingan Konseling PPs UNM Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jppk.v11i2.76910

Abstract

Generation Z women, especially those from broken-home families, face significant socio-emotional challenges in the digital era. This study explores their experiences in regulating emotions through Artificial Intelligence, specifically ChatGPT, as a medium for emotional expression. Using a qualitative phenomenological approach, data were collected via online interviews (Zoom) with three participants aged 17-27 years old and analyzed thorugh interpretative phenomenological analysis. The findings revealed three main themes: past trauma, expressivesuppression, and the perceived meaning of AI ChatGPT. Participants described ChatGPT as a non-judgemental emotional outlet that fosters psychological resilience and enhances emotional well-being. This study highlights the potential of Artificial Intelligence in digital mental health innovation, particularly for individuals from non-harmonious families.
Co-Authors Iyum Emun, Dwi Uthami Kartika Nur Fathiyah