Jurnal Psikologi Pendidikan dan Konseling
VOLUME 11 NUMBER 2 DECEMBER 2025

Emotion Regulation Strategies Through ChatGPT among Generation Z Women from Broken Home Families

Iyum Emun, Dwi Uthami (Unknown)
Herwin, Herwin Herwin (Unknown)
Fathiyah, Kartika Nur (Unknown)



Article Info

Publish Date
31 Dec 2025

Abstract

Generation Z women, especially those from broken-home families, face significant socio-emotional challenges in the digital era. This study explores their experiences in regulating emotions through Artificial Intelligence, specifically ChatGPT, as a medium for emotional expression. Using a qualitative phenomenological approach, data were collected via online interviews (Zoom) with three participants aged 17-27 years old and analyzed thorugh interpretative phenomenological analysis. The findings revealed three main themes: past trauma, expressivesuppression, and the perceived meaning of AI ChatGPT. Participants described ChatGPT as a non-judgemental emotional outlet that fosters psychological resilience and enhances emotional well-being. This study highlights the potential of Artificial Intelligence in digital mental health innovation, particularly for individuals from non-harmonious families.

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Journal Info

Abbrev

JPPK

Publisher

Subject

Arts Humanities Education Public Health

Description

Jurnal Psikologi Pendidikan dan Konseling (JPPK) JPPK Invite the author to send research articles, with aim and scope::(1). Counseling guidance and Educational Psychology, (2). career development, (3). counseling techniques, (4). media and technology counseling, (5). career counseling, (6). personal ...