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All Journal Journal of Artificial Intelligence and Digital Business Merpsy Journal
Haryono, Khairina Widya Primandari
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Humanities Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Social Sciences

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The Role of Psychological Capital and Leader Member Exchange in Employee Job performance Haryono, Khairina Widya Primandari
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.5780

Abstract

Kinerja karyawan merupakan faktor kunci dalam pencapaian kinerja organisasi, khususnya pada perusahaan jasa yang bergantung pada kualitas perilaku kerja karyawan. Penelitian ini bertujuan untuk menguji peran psychological capital sebagai faktor individu dan leader–member exchange (LMX) sebagai faktor lingkungan terhadap job performance karyawan PT EFG. Penelitian menggunakan pendekatan kuantitatif dengan desain survei. Partisipan penelitian berjumlah 539 karyawan yang berasal dari kantor pusat dan tujuh region PT EFG di Indonesia. Data dikumpulkan menggunakan Psychological Capital Questionnaire (PCQ), LMX Multidimensional Measure (LMX-MDM), dan Individual Work Performance Questionnaire (IWPQ). Analisis data dilakukan menggunakan Structural Equation Modeling (SEM) dengan pendekatan covariance-based melalui perangkat lunak AMOS. Hasil confirmatory factor analysis menunjukkan bahwa seluruh konstruk memiliki validitas dan reliabilitas yang baik serta model pengukuran memenuhi kriteria goodness of fit. Pengujian model struktural menunjukkan bahwa psychological capital berperan positif dan signifikan terhadap job performance (β = 0,562; p < 0,01), demikian pula leader–member exchange yang juga berperan positif dan signifikan terhadap job performance (β = 0,176; p < 0,01). Temuan ini menegaskan bahwa peningkatan kinerja karyawan dipengaruhi oleh integrasi antara sumber daya psikologis individu dan kualitas hubungan pemimpin–karyawan. Penelitian ini memberikan implikasi praktis bagi organisasi untuk mengembangkan intervensi penguatan psychological capital dan kualitas kepemimpinan guna mendorong kinerja karyawan secara berkelanjutan.
Kolaborasi atau Mandiri? Analisis Peran Work Self-efficacy terhadap Job Crafting pada Karyawan di Indonesia Anugrah, Nazir Ultama; Yudhaningrum, Lupi; Haryono, Khairina Widya Primandari; Lubis, Irma Rosalinda; Eryanfarros, Raffi
Merpsy Journal Vol 17, No 2 (2025)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/merpsy.v17i2.36984

Abstract

This study aims to determine the influence of work self-efficacy on job crafting among employees. Work self-efficacy refers to an individual's belief in their ability to complete work tasks, while job crafting is the effort employees make to adjust their work to better suit their needs and capabilities. This research employed a quantitative approach with a correlational design. The respondents consisted of 351 employees in Indonesia who had been working for at least one year. The instruments used were the Job Crafting Scale (JCS) and the Occupational Self-Efficacy Scale (OSS). Data analysis was conducted using simple linear regression. The results showed a significant influence of work self-efficacy on job crafting (p = 0.001) with an R² of 0.454. This indicates that work self-efficacy contributes 45.4% to job crafting. In conclusion, the higher the work self-efficacy possessed by employees, the higher the job crafting behavior demonstrated in their work. These findings have important implications for organizational practice in developing employee adaptation and flexibility through strengthening work self-efficacy, especially in the face of dynamic environmental changes.
Co-Authors Anugrah, Nazir Ultama Eryanfarros, Raffi Yudhaningrum, Lupi