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All Journal JIMMI: Jurnal Ilmiah Mahasiswa Multidisiplin Munazzama Journal of Islamic Management and Pilgrimage
Liddiana, Azzah
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Religion Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Reformation of Islamic Thought by Muhammad Abduh and Al-Afghani: Its Implications for Contemporary Da’wah Management Liddiana, Azzah; Zain, Arifin; Rasyidah; Andrean, Rizky
Munazzama: Journal of Islamic Management and Pilgrimage Vol. 5 No. 2 (2025): December
Publisher : Fakultas Dakwah dan Komunikasi Universitas Islam Negeri Walisongo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/mz.v5i2.27485

Abstract

In the nineteenth century, the Muslim ummah faced an intellectual decline exacerbated by colonial domination, creating an urgent need for renewal. This study examines the thoughts of Muhammad Abduh and Jamaluddin al-Afghani through a qualitative library-based approach. The research was conducted in several stages, including data collection from documents related to the thinkers’ ideas, data reduction, analysis, and conclusion drawing. The findings indicate that both figures emphasized rational thought, educational reform, and social awareness. Al-Afghani promoted political mobilization and Muslim solidarity, while Abduh focused on rational theological discourse and institutional educational reform. Their ideas provide a crucial foundation for contemporary da’wah management, and combining al-Afghani’s activist vision with Abduh’s rational reformism can create an organized, adaptive, and effective da’wah strategy that responds to both social and spiritual challenges in modern society.
Pemulihan Kepercayaan Nasabah Bank Syariah Pasca Kegagalan Layanan Digital: Analisis Komunikasi Krisis Dan Reputasi Perusahaan Pada Byond By BSI Liddiana, Azzah; Aminullah, Muhammad; Andrean, Rizky
Jimmi: Jurnal Ilmiah Mahasiswa Multidisiplin Vol. 3 No. 1 (2026): JIMMI: Jurnal Ilmiah Mahasiswa Multidisiplin
Publisher : Fanshur Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71153/jimmi.v3i1.490

Abstract

Gangguan layanan digital merupakan tantangan serius bagi industri perbankan, terutama dalam menjaga kepercayaan nasabah. Penelitian ini bertujuan untuk menganalisis kegagalan layanan aplikasi BYOND by Bank Syariah Indonesia (BSI) serta strategi komunikasi krisis dan peran reputasi perusahaan dalam proses pemulihan kepercayaan nasabah. Penelitian ini menggunakan pendekatan kualitatif dengan metode literature review, studi kasus, yang memanfaatkan data sekunder berupa informasi resmi perusahaan, tampilan website, serta dokumentasi publik terkait gangguan layanan BYOND by BSI pada September 2025. Hasil pembahasan menunjukkan bahwa gangguan layanan digital berpotensi menimbulkan krisis kepercayaan apabila tidak disertai dengan komunikasi yang cepat dan transparan. Respons BSI melalui klarifikasi dan permintaan maaf resmi di website perusahaan mencerminkan penerapan prinsip komunikasi krisis yang bertanggung jawab. Selain itu, reputasi perusahaan berperan sebagai faktor penyangga yang membantu meredam dampak negatif gangguan layanan terhadap persepsi nasabah. Penelitian ini menegaskan pentingnya integrasi antara pemulihan teknis, komunikasi krisis, dan pengelolaan reputasi dalam menjaga keberlanjutan perbankan digital syariah.
Co-Authors Andrean, Rizky Arifin Zain, Arifin Muhammad Aminullah, Muhammad Rasyidah