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All Journal Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika Saturnus: Jurnal Teknologi dan Sistem Informasi
Dheo Dermawan
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Computer Science & IT

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Rancang Bangun E-Learning Rembulan Menggunakan Moodle sebagai LMS pada SMK Negeri 1 Pandeglang Dheo Dermawan; Muhamad Fachri Lutfian; Bagus Maulana Muhammad
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 4 No. 1 (2026): Januari : Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v4i1.1289

Abstract

This research presents the development of the Rembulan E Learning platform using Moodle as the primary Learning Management System for SMK Negeri 1 Pandeglang.The main objective is to provide a structured, accessible, and interactive digital learning environment that effectively supports teaching and learning activities, enhances student engagement, and facilitates teacher management of course materials. The study applies the Waterfall development model, which includes five stages requirement analysis, system design, implementation, testing, and deployment. Data collection methods involve observation of classroom practices, in depth interviews with teachers to identify pedagogical and technological needs, and comprehensive documentation review to ensure alignment with curriculum standards and user expectations. The resulting system integrates features such as digital classrooms, learning modules, assignments, discussion forums, quizzes, and student performance monitoring, offering a comprehensive digital learning experience. System testing was conducted using Black‑box Testing, complemented by limited user trials with teachers and students, which confirmed that the platform is functional, user friendly, and capable of supporting a variety of learning activities. This research contributes to the implementation of Moodle based LMS development in vocational schools, providing practical guidance for improving digital learning quality, promoting blended learning approaches, and facilitating sustainable adoption of educational technology in secondary education.
Pengembangan Sistem Informasi Tiket Pelanggan Berbasis Web Menggunakan Metode Prototype dan Evaluasi Kualitas Berdasarkan Standar Iso/Iec 25010 Dheo Dermawan; Multiana Multiana; Chairul Anwar
Saturnus: Jurnal Teknologi dan Sistem Informasi Vol. 4 No. 3 (2026): Juli: Saturnus: Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v4i3.1678

Abstract

The rapid development of information technology in the era of digital transformation has significantly changed various aspects of organizational operations. PT Teknologi Informatika Solusindo, a company engaged in information technology services and customer service management, faces challenges in managing customer tickets that are still carried out manually, resulting in data recording delays, duplication, and lack of transparency in ticket resolution status. This research aims to analyze existing system problems, design and build a web-based customer ticket information system using the Prototype method, and evaluate system quality based on the ISO/IEC 25010 standard. The research used a mixed-method approach combining qualitative and quantitative methods. Data collection was carried out through observation, interviews, literature study, and documentation. System development used the Prototype method which includes planning, design, development, testing, and iteration stages. The system was modeled using UML, including use case, activity, sequence, and class diagrams. Quality testing using ISO/IEC 25010 covers aspects of Functional Suitability, Performance Efficiency, Usability, Reliability, Security, Compatibility, maintainability, and Portability. The results show that the developed system is able to improve the effectiveness and efficiency of customer ticket management, provide real-time monitoring, and produce service reports automatically. Quality evaluation results indicate that the system meets user needs and is feasible to implement in the company.
Co-Authors Bagus Maulana Muhammad Chairul Anwar Muhamad Fachri Lutfian Multiana Multiana