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Panchalingam, Lahveenya
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Humanities Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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A Bibliometric Analysis of Social Media Utilization by Political Parties in the Context of Digital Democracy Habibullah, Akhmad; Panchalingam, Lahveenya; Pirnazarof, Doston
ARISTO Vol 14 No 1 (2026): January
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v14i1.12423

Abstract

The growing use of social media by political parties has reshaped the landscape of political communication and campaign strategies in the digital democracy era. This study maps the evolution of scholarly literature on the utilization of social media by political parties from 2015 to 2025. Using bibliometric analysis through VOSviewer and data from the Scopus database, 97 peer-reviewed articles were examined to identify publication trends, dominant keywords, thematic structures, and patterns of author and country collaboration. The results reveal a significant increase in publications after 2019, especially during the COVID-19 pandemic, reflecting a global shift toward digital campaigning. Key themes include social media, political communication, elections, disinformation, and populism, indicating growing scholarly attention to digital political transformation. The United Kingdom, Germany, and Spain emerged as the most productive contributors to this research field. However, the study is limited by its exclusive reliance on Scopus-indexed English-language publications, potentially overlooking non-English or regional studies, particularly from developing democracies. Future research should incorporate comparative datasets, mixed-method analyses, and deeper explorations of emerging platforms such as TikTok or Telegram to capture the evolving dynamics of algorithmic politics and audience engagement in digital democracy. Keywords: Social Media; Political Communication; Digital Campaigns; Disinformation; Political Parties;
Beyond the Courtroom: Reforming Consumer Dispute Resolution Policies in Indonesia Prastyanti, Rina Arum; Nugrahaningsih, Widi; Panchalingam, Lahveenya
BESTUUR Vol 13, No 2 (2025): Bestuur
Publisher : Administrative Law Departement Faculty of Law Universitas Sebelas Mare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/bestuur.v13i2.115520

Abstract

This study analyses the effectiveness of the Consumer Dispute Settlement Agency (Badan Penyelesaian Sengketa Konsumen or BPSK) in Indonesia and formulates a legal reconstruction of consumer dispute resolution through comparative learning from Malaysia. The study highlights structural, normative, and operational constraints affecting BPSK. These issues worsen due to inflexible regulatory frameworks and weak institutional coordination, particularly in the protection of digital consumers. The research employs a qualitative empirical method with a comparative legal approach between Indonesia and Malaysia, complemented by qualitative descriptive analysis. The study indicates that BPSK has not functioned optimally in providing consumer protection due to limitations in its authority, the absence of direct executorial force of its decisions, and the breadth of its functions without adequate enforcement mechanisms. In contrast, the Malaysian Consumer Claims Tribunal, established under the Consumer Protection Act 1999, issues decisions that are final and binding, thereby providing a higher degree of legal certainty. Legal reconstruction is therefore proposed through the strengthening of regulatory provisions within the Consumer Protection Act, particularly Articles 45, 49, 52, 54, and 56, to enhance the effectiveness of consumer protection in Indonesia.
Co-Authors Akhmad Habibullah Nugrahaningsih, Widi Pirnazarof, Doston Rina Arum Prastyanti, Rina Arum