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Sam'ani Intakoris
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Control & Systems Engineering Engineering Industrial & Manufacturing Engineering

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ANALISIS POSTUR GERAKAN KERJA BARISTA NESTEH DENGAN ANGLE METER MENGGUNAKAN METODE RAPID UPPER ASSESSMENT Syahrial Aman; Aisyah Noor Hidayati; Wahyu Cahaya Putri; Hanin Fitria; Sam'ani Intakoris
JURNAL TEKNOLOGI DAN MANAJEMEN INDUSTRI Vol 6, No 1 (2025): JURNAL TEKNOLOGI DAN MANAJEMEN INDUSTRI
Publisher : Universitas Muhammadiyah Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26751/jatmi.v6i1.2564

Abstract

Doing work, especially as a barista, with the wrong working posture and designing tools that are not ergonomic can result in losses, one of which is complaints of musculoskeletal disorders.  The Rula method is a method of using target body postures to estimate the risk of injury.  The assessment using the Rula method is a systematic assessment of the risk of problems occurring by indicating the part of the worker's body that is experiencing the disorder.  Based on the results of these scores, the results are all the same but corrective action is still needed.  The calculation results for both working postures are based on the Rapid Upper Limb Assessment (RULA) method.  So the research aims to find out the working posture of Nestea barista employees and provide input into the incorrect body posture of working movements of employees.  The final result of data processing using the RULA method can be concluded that the assessment of the work posture of Nestea baristas, for the final process of making drinks, a score of three was obtained, and for packaging of drinks, a score of three was obtained. It can be concluded that the assessment of working postures is all the same with a score of three, but the three work postures still need to be changed.
PENGARUH KUALITAS PRODUK, WAKTU TUNGGU TERHADAP KEPUASAN NASABAH ELEKTRONIK PADA PENGGUNAAN FITUR BCA M-BANKING Sam'ani Intakoris; Muhammad Adhitya Wardhana; Maryatin Maryatin; Jati Prihantono
JURNAL TEKNOLOGI DAN MANAJEMEN INDUSTRI Vol 4, No 1 (2023): JURNAL TEKNOLOGI DAN MANAJEMEN INDUSTRI
Publisher : Universitas Muhammadiyah Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26751/jatmi.v4i1.1806

Abstract

AbstrakKemajuan Teknologi membuat Industri perbankan menghadirkan fitur-fitur perbankan yang akan memudahkan nasabah mereka, Bank BCA salah satunya menghadirkan produk fitur M-Banking, yang diharapkan bisa mengatasi waktu tunggu serta memuaskan nasabah lebih lanjut. Penelitian ini merupakan penelitian survey dengan menggunakan kuisioner dengan Nasabah Bank BCA yang menjadi respondennya. Sebanyak 250 Kuisioner disebarkan dengan metode analisis data menggunakan metode SEMKata Kunci: Kualitas Produk, Waktu Tunggu, Kepuasan Konsumen Nasabah Elektronik, Bank BCA
Co-Authors Aisyah Noor Hidayati Hanin Fitria Jati Prihantono Maryatin Maryatin Muhammad Adhitya Wardhana Syahrial Aman Wahyu Cahaya Putri