Article Per Year (5 Year)
p-Index From 2021 - 2026
0.562
P-Index
This Author published in this journals
All Journal Jurnal Pendidikan Akuntansi (JPAK) REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Dhana
Rizqiyatul Khoiriyah
Politeknik Negeri Malang
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Analisis Kualitas Layanan Aplikasi Access KAI Menggunakan Metode Servqual dan Importance Performance Analysis (IPA) Rizqiyatul Khoiriyah
REMIK: Riset dan E-Jurnal Manajemen Informatika Komputer Vol. 9 No. 3 (2025): Volume 9 Nomor 3 Agustus 2025
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/remik.v9i3.15076

Abstract

Aplikasi resmi dari PT KAI (Kereta Api Indonesia) yakni Access by KAI diaplikasikan untuk memfasilitasi akses pengguna terhadap berbagai layanan terkait perjalanan kereta api di Indonesia. Namun, aplikasi ini menghadapi masalah seperti bug dan kekurangan fungsional, yang jika tidak ditangani dengan baik dapat merusak citra perusahaan dan kepercayaan pengguna. Untuk keberlanjutan dan pengembangan aplikasi, maka diperlukan evaluasi dan pemeliharan secara berkesinambungan termasuk diperlukan mengukur kualitas layanan dari sisi pengguna. Pada penelitian ini akan dilakukan pengukuran kualitas layanan aplikasi menggunakan metode Servqual (Service Quality) yang dipadukan dengan dengan analisis Gap melalui Importance Performance Analysis (IPA) untuk mengevaluasi kualitas layanan aplikasi Access by KAI. Hasil perhitungan SERVQUAL, berdasarkan perbandingan analisis Gap, menunjukkan rata-rata gap sebesar -0,42 untuk dimensi Tangibles, -0,57 untuk Reliability, -0.73 untuk Responsiveness, -0,41 untuk Assurance, dan -0,61 untuk Empathy. Berdasarkan Importance-Performance Analysis (IPA) yang menggunakan diagram kartesius, beberapa atribut dari berbagai dimensi teridentifikasi sebagai prioritas untuk perbaikan kualitas layanan pada aplikasi Access by KAI. Prioritas ini meliputi memperbaiki bug, meningkatkan stabilitas aplikasi, meningkatkan interaksi dengan pengguna, mengaktifkan fitur umpan balik pengguna secara jelas, dan menyediakan layanan dukungan pengguna yang ramah dan profesional.
Effectiveness of ERP-Based Accounting Information System Implementation in Improving Operational Efficiency of Manufacturing Companies Rizqiyatul Khoiriyah; Aan Jelli Priana
Dhana Vol. 2 No. 2 (2025): DHANA - JUNE
Publisher : Pt. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/bpyqtv32

Abstract

This study aims to analyze the effectiveness of Enterprise Resource Planning (ERP)-based accounting information system implementation in improving operational efficiency in manufacturing companies. The background of this research is based on the company's need to integrate business processes digitally, as well as the lack of empirical studies that directly measure the impact of ERP implementation on work efficiency. The method used is a quantitative approach through a survey of 46 respondents from four manufacturing companies. Data was collected using a questionnaire measuring five dimensions of ERP implementation: module integration, user training, ease of access, system reliability, and management support. The results showed that ERP implementation was in the high category (mean score 4.12) and had a positive impact on operational efficiency (mean score 4.08). Pearson correlation test showed a significant positive relationship between the level of ERP implementation and operational efficiency (r = 0.648, p < 0.001), while simple linear regression test showed that ERP contributed to 42% of the variation in operational efficiency (R² = 0.420). Nonetheless, non-technical barriers such as resistance to change, digital literacy gaps, and lack of advanced training were also found. The findings confirm that successful ERP implementation does not only depend on technological readiness, but also requires managerial support and overall organizational readiness.
Digitalisasi Bahan Ajar Akuntansi Biaya: Solusi Cerdas Pembelajaran Menarik dan Interaktif Farisa Maula; Hari Purnomo; Santi Widhiyanti; Siti Rachmah; Rizqiyatul Khoiriyah; Devi Risdiana
Jurnal Pendidikan Akuntansi (JPAK) Vol. 13 No. 3 (2025)
Publisher : Program Studi Pendidikan Akuntansi Fakultas Ekonomika dan Bisnis Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Cost accounting instruction in vocational higher education frequently struggles to sustain student engagement due to conceptual complexity and limited contextualization in practice. This design and development study reports the creation of digital learning materials for cost accounting aimed at strengthening engagement, deepening conceptual understanding, and consolidating procedural competence. Guided by the ADDIE framework, the work comprised needs analysis with lecturers and student surveys, the design of a responsive flipbook based e module, content development with integrated videos and infographics, limited implementation with accounting students, and evaluation through expert observation and user questionnaires. The resulting prototype spans introduction to cost accounting, job order costing, and process costing, and incorporates QR code based quizzes. Trial results indicate increased classroom enthusiasm and participation together with very positive ratings for visual design, functionality, and ease of use. Students highlighted clear content structure, intuitive navigation, and the effectiveness of embedded videos and instant feedback quizzes in supporting schema formation. Theoretically, the findings point to the promise of digital media integration for reducing cognitive load and bridging concepts with practice. Practically, the e module is ready for broader deployment alongside enrichment through varied item types, contextual case studies, and a short discussion channel. Future work will include more rigorous evaluation of learning outcomes and expansion of content coverage.
Co-Authors Aan Jelli Priana Devi Risdiana Farisa Maula Hari Purnomo Santi Widhiyanti Siti Rachmah