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All Journal Green Social: International Journal of Law and Civil Affairs Jurnal Manajemen, Bisnis dan Kewirausahaan Jurnal Politik dan Pemerintahan Daerah
Vivi Venti Vera Sulila
Universitas Negeri Gorontalo
Decision Sciences, Operations Research & Management Law, Crime, Criminology & Criminal Justice

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Sinergi antara Lembaga Pemerintah melalui E-Government: Kajian Implementasi dan Tantangan Kolaboratif Vivi Venti Vera Sulila; Sri Yulianty Mozin
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 5 No. 3 (2025): Desember : Jurnal Manajemen, Bisnis dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v5i3.6071

Abstract

This article analyzes inter-agency synergy in Indonesia through e-Government as a foundation for collaborative governance. The study investigates how digital governance creates coordination, interoperable data exchange, and transparency among ministries and government agencies, and maps the collaborative challenges that impede implementation. Using a qualitative descriptive approach based on policy analysis and literature review, the paper synthesizes Indonesia’s SPBE (Electronic-Based Government System) policy regime, national initiatives such as Satu Data Indonesia and GovTech (INA Digital), and recent scholarly findings on collaborative and agile governance. Findings indicate that e-Government enhances synergy through integrated platforms, shared standards, and institutionalized coordination, yet progress is uneven due to bureaucratic silos, fragmented legacy systems, regulatory ambiguity at the technical level, cyber-security risks, and human-capital gaps. The paper argues that sustained leadership, a national interoperability framework, trust-based data governance, and capability development are decisive enablers. The implications highlight the need to institutionalize cross-agency stewardship, align performance metrics with collaboration outcomes, and embed agile routines to adapt to fast-changing technologies.
Artificial Intelligence Applications in Modern Tax Admin-istration: Opportunities and Challenges Vivi Venti Vera Sulila; Fenti Prihatini Dance Tui
Green Social: International Journal of Law and Civil Affairs Vol. 3 No. 2 (2026): June: International Journal of Law and Civil Affairs
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/greensocial.v3i2.299

Abstract

This research examines the application of artificial intelligence (AI) in modern tax administration, focusing on three domains: fraud detection, taxpayer services, and operational efficiency. The main problems identified are the gap between AI's rapid technical advancement and the readiness of governance, legal, and ethical frameworks, as well as the lack of integrated analysis across these dimensions. The objective is to synthesise empirical evidence on AI adoption opportunities and challenges, and to formulate actionable policy recommendations. Using a systematic literature review with thematic analysis of 20 sources (2021–2026), including OECD reports, peer-reviewed articles, and institutional studies, this research compares evidence from multiple jurisdictions (EU, US, China, Indonesia). The main findings show that AI adoption soared from 9% (2016) to 69% (2023), with fraud detection rates reaching 50%, potential efficiency gains of up to 40%, and processing time reductions of up to 70%. However, five critical challenges are identified: algorithmic bias and opacity, legal ambiguity, data privacy risks, accountability gaps, and human resource constraints. The synthesis reveals a non-linear (inverted U‑shape) relationship between AI usage intensity and professional vigilance. This research concludes that AI offers substantial opportunities, but success depends on humane, transparent, and accountable governance. An integrative three‑phase roadmap (inception, consolidation, optimisation) is proposed to balance power and trust dimensions in AI‑enabled tax administration.
Peran Partisipasi Masyarakat Dalam Mewujudkan Good Governance Di Era Digital Sri Yulianti Mozin; Vivi Venti Vera Sulila; Adityan N. Yusuf
Jurnal Politik dan Pemerintahan Daerah Vol. 7 No. 2 (2025): Desember
Publisher : Universitas Muara Bungo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36355/jppd.v7i2.251

Abstract

This study, entitled "Public Participation Messages in Achieving Good Governance in the Digital Era," aims to analyze how public participation through digital media can improve the quality of good governance in Indonesia. The background to this research is based on the rapid development of information technology, which has encouraged the formation of new participatory spaces between the public and the government. Research data shows a significant increase in public digital participation, from 40% in 2015 to 85% in 2023, with a projection of 90% by 2025. This coincides with an increase in the good governance index from 50% to 85% during the same period (BPS, 2023; Ministry of Communication and Information, 2024). The method used in this study is a qualitative descriptive approach with secondary data analysis techniques from various official sources such as We Are Social, BPS, and the Ministry of Communication and Information. The theory used refers to Dwiyanto's (2020) perspective on the principles of participation, accountability, and transparency in governance, as well as the opinions of Sukamto (2021) and Rahman & Yuliana (2022) regarding the importance of digital participation as an effective means of public communication. The research results show a positive correlation between increased public digital participation and improvements in the good governance index. Digital media is an effective means for the public to express their aspirations, monitor public policies, and strengthen government transparency and accountability. However, this study also identified challenges in the form of a digital divide and low digital literacy in rural areas (Hidayat, 2023). In conclusion, public participation in the digital era plays a strategic role in realizing good governance. Inclusive policies and equitable access to technology are needed so that all levels of society can actively contribute to the development process, oversight, and transparent and accountable public decision-making.
Co-Authors Adityan N. Yusuf Fenti Prihatini Dance Tui Mozin, Sri Yulianty Sri Yulianti Mozin