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All Journal bit-Tech Jurnal Manajemen, Bisnis dan Kewirausahaan
Junengsih
Universitas Pertiwi
Computer Science & IT Decision Sciences, Operations Research & Management

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Pengaruh Target Kerja dan Stres Kerja terhadap Kepuasan Kerja Karyawan PT. BTPN Syariah Kantor Cabang Cikampek Silvia Audina; Junengsih; Partimah
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6392

Abstract

This study aims to analyze the influence of work targets and work stress on employee job satisfaction at BTPN Syariah, Cikampek Branch Office. The research is driven by increasing performance pressure, rising workload, and growing stress levels that potentially reduce job satisfaction and increase turnover intention. The theoretical review highlights the interrelationship among work targets, work stress, and job satisfaction through psychological mechanisms, task demands, and perceptions of fairness. A quantitative approach was employed using structured questionnaires distributed to all 30 employees through a saturated sampling technique. The research instruments were tested using validity, reliability, and classical assumption tests. Data were analyzed using multiple linear regression, t-test, F-test, and the coefficient of determination. The findings reveal that both work targets and work stress have significant effects on job satisfaction, either partially or simultaneously. Work targets contribute to employees’ sense of achievement and psychological well-being, while high work stress significantly decreases job satisfaction. Simultaneously, both variables explain a meaningful proportion of the variation in job satisfaction. These results offer practical implications for BTPN Syariah’s management, particularly in designing realistic performance targets and implementing effective stress management strategies to improve employee well-being and organizational performance.
Artificial Intelligence in Performance Evaluation (Case Study of PT. Pos Indonesia Employees) Agung Dwianto; Sitta Kusuma; Junengsih
bit-Tech Vol. 7 No. 2 (2024): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v7i2.1817

Abstract

The development of artificial intelligence (AI) has revolutionized various aspects of human resource management, including employee performance evaluation. While existing studies have extensively explored the potential of AI in improving efficiency and objectivity, they often overlook the nuanced employee experiences and organizational dynamics that influence its successful implementation. This research bridges this gap by examining the perceptions and experiences of PT Pos Indonesia employees regarding the use of an AI-based performance evaluation system. Using a qualitative approach with a phenomenological design, data was collected through in-depth interviews with employees who have used the system for at least six months. The findings reveal that AI contributes significantly to enhancing efficiency and reducing subjectivity in evaluations. However, challenges such as algorithm bias, the relevance of performance metrics, and system transparency remain prevalent. Importantly, this study identifies critical factors influencing acceptance, including employee understanding, trust, and perceptions of fairness in the evaluation process. Unlike previous research, this study emphasizes the interplay between technological and human factors, highlighting the irreplaceable role of human interaction in providing qualitative context. This research extends the existing literature by offering a deeper understanding of employee-centered factors and organizational practices that facilitate the integration of AI in performance evaluation. Practically, it provides actionable insights for organizations aiming to implement AI-based systems effectively, ethically, and equitably.
Co-Authors Agung Dwianto Partimah Silvia Audina Sitta Kusuma