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All Journal Jurnal IPTEK Bagi Masyarakat Applied Information Technology and Computer Science (AICOMS)
Zul Fadli Lubis
Universitas Islam Negeri Sumatera Utara
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Education Mechanical Engineering Physics Public Health Social Sciences

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Perancangan Sistem Informasi Inventori Menggunakan Framework for Systems Thinking Applications Zul Fadli Lubis; Adi Widarma
Jurnal IPTEK Bagi Masyarakat Vol 3 No 3 (2024)
Publisher : Ali Institute of Research and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/jibm.v3i3.811

Abstract

Penelitian ini bertujuan untuk merancang dan membangun Sistem Informasi Inventarisasi Alat Tulis Kantor dan Souvenir pada Kantor Pelayanan Pratama Pajak Medan Petisah, meminimalisir duplikasi data dan pengambilan data yang lebih cepat, memudahkan proses input data dan pelaporan. Penelitian ini menggunakan metode FAST (Framework for the application of system thinking) Metode FAST merupakan metode pengembangan sistem, yang merupakan kombinasi dari beberapa metode pengembangan sistem yang banyak digunakan, disajikan dalam kerangka kerja yang fleksibel, dan dapat dikembangkan dengan metode lain, perancangan sistem menggunakan Unified Modeling Language atau UML (use case, Activity diagram, sequence diagram dan class diagram),. Hasil dari penelitian adalah Sistem Informasi Inventarisasi Alat Tulis Kantor Dan Souvenir Pada Kantor Pelayanan Pratama Pajak Medan petisah, dilengkapi dengan menu login dengan level user yang berbeda-beda, menu utama berisi pilihan antara lain ATK dan Souvenir, dari menu tersebut mempunyai transaksi yang terdiri dari pengambilan barang, pembelian barang, hibah kantor wilayah, stok barang dan laporan sehingga memberikan manfaat kepada Kantor Pelayanan Pajak Pratama Medan Petisah.
Rancang Bangun Aplikasi E-Voucher Dengan Fitur Reward System Berbasis Website Pada Arif Lubis NET Menggunakan Framework Laravel Suendri Suendri; Imam adlin sinaga; Zul Fadli Lubis
Applied Information Technology and Computer Science (AICOMS) Vol 5 No 1 (2026): AICOMS
Publisher : Pengelola Jurnal Politeknik Negeri Ketapang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58466/ef5ryd68

Abstract

This study aims to design and develop a web-based e-voucher application with a reward system feature for Arif Lubis Net to improve operational efficiency and customer engagement. The rapid advancement of information technology has encouraged the transformation of internet-based services; however, manual voucher management still creates various challenges, including process inefficiencies, recording errors, and low customer loyalty. This research employed a quantitative approach using the Waterfall system development model, consisting of requirements analysis, system design, implementation using the Laravel framework, and system testing. Data were collected through observation, interviews, questionnaires, and system testing, and subsequently analyzed using descriptive statistics. The results indicate that the developed system successfully automates transaction processes, improves data accuracy, and provides real-time information. Based on black-box testing, all major application features functioned successfully with a 100% success rate. User satisfaction testing revealed a satisfaction score of 89%, which falls into the excellent category. Furthermore, the implementation of the reward system was found to enhance customer loyalty through a point-based mechanism that encourages repeat purchases. Sales analysis also showed that low- to medium-value vouchers dominated customer purchasing patterns. Therefore, the proposed web-based e-voucher application with a reward system is considered effective in improving operational efficiency and service quality, while providing an adaptive digital solution for local-scale internet service businesses.
Co-Authors Adi Widarma Imam Adlin Sinaga Suendri, Suendri