Article Per Year (5 Year)
p-Index From 2021 - 2026
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This Author published in this journals
All Journal Economic: Journal Economic and Business Journal of Management and Business Analytics
Randika Saragih
Universitas Efarina
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Influence of Organizational Culture on Employee Performance with Work Stress as a Moderating Variable at the Sub-district Office of Siantar Utara Pematangsiantar City Diana Butar-Butar; Mhd. Ramadhan; Santa Elisabet; Indah Lestari Panjaitan; Randika Saragih
Journal of Management and Business Analytics Vol. 1 No. 2 (2025): July
Publisher : CV. ADMITECH SOLUTIONS

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Abstract

This study examines the influence of organizational culture on employee performance with work stress as a moderating variable at the Sub-District Office of Siantar Utara, Pematangsiantar City. The research seeks to determine the extent to which organizational culture improves employee performance and whether work stress weakens this relationship. The variables analyzed are organizational culture as the independent variable, employee performance as the dependent variable, and work stress as the moderating variable. A combination of library research and field research was applied, using both descriptive qualitative and quantitative methods. Data were collected from 40 employees through questionnaires distributed by purposive sampling. Analytical techniques used include descriptive analysis, simple linear regression, moderation regression with the absolute difference method, correlation, determination coefficient, and hypothesis testing. The results show that organizational culture positively and significantly affects employee performance, meaning that a stronger culture enhances performance. However, work stress exerts a negative and significant moderating effect, indicating that higher stress levels reduce the positive impact of organizational culture on performance. Correlation analysis reveals a very strong and positive relationship with an r-value of 0.833. The coefficient of determination shows that 69.4% of performance is explained by organizational culture, and this rises to 76.3% when stress is included as a moderator. These findings suggest that while organizational culture is critical to performance, managing stress is equally important for optimizing outcomes.
Strategies for developing competitive advantage to increase customer satisfaction in the logistics business in Indonesia Mhd Ramadhan; Efendi Efendi; Robert Tua Siregar; Randika Saragih; Agus Siswanto
Economic: Journal Economic and Business Vol. 5 No. 2 (2026): ECONOMIC: Journal Economic and Business
Publisher : Lembaga Riset Mutiara Akbar (LARISMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56495/ejeb.v5i2.1573

Abstract

This study aims to analyze competitive advantage development strategies to improve customer satisfaction in the logistics business in Indonesia. Increasingly fierce competition demands logistics companies to be able to create superior value through service quality and customer value. This study uses a quantitative approach with a survey method of logistics service users, with data collection through an online questionnaire. The variables studied include service quality, customer value, competitive advantage, and customer satisfaction. Data analysis was conducted using the Structural Equation Modeling (SEM) method to test the relationship between variables. The results show that service quality and customer value have a positive and significant effect on competitive advantage. In addition, service quality, customer value, and competitive advantage also have a positive and significant effect on customer satisfaction. These findings indicate that improving service quality and creating customer value can effectively enhance a company's competitive advantage. A strong competitive advantage will impact on increasing customer satisfaction with the services received. Therefore, logistics companies need to continue to develop strategies that focus on improving service quality and customer value to maintain competitiveness and increase customer satisfaction sustainably.
Co-Authors Agus Siswanto Diana Butar-butar Efendi, Efendi Indah Lestari Panjaitan Mhd Ramadhan Robert Tua Siregar Santa Elisabet