Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
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This Author published in this journals
All Journal Journal of Innovation, Business Management and Entrepreneurship
Azmi Muhammad Islam
Management Department, Universitas Muhammadiyah Yogyakarta
Economics, Econometrics & Finance

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CSR Implementation in a Public-Sector Logistics Context Azmi Muhammad Islam; Izza Kahla Syakira
Journal of Innovation, Business Management and Entrepreneurship Vol. 1 No. 1 (2025): Mei
Publisher : Journal of Innovation, Business Management and Entrepreneurship

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31101/imbas.v1i1.4217

Abstract

This study explores the implementation of Corporate Social Responsibility (CSR) at PT Kereta Api Logistik (KAI Logistik), a state-owned logistics enterprise in Indonesia, through the lens of the Triple Bottom Line (TBL) framework. Using a qualitative observational method, the research documents how CSR initiatives are operationalized across social, economic, and environmental dimensions. The findings reveal that CSR activities ranging from employee training and literacy campaigns to sustainable logistics innovations and ecological restoration reflect a growing integration of sustainability principles into the firm’s organizational practices. Rather than being limited to compliance or image-building, CSR at KAI Logistik demonstrates alignment with national development goals and emerging public expectations around responsible state enterprise governance. This study contributes to the literature by providing contextualized insights into how TBL can be practically enacted in a public-sector logistics setting in an emerging economy. The paper also highlights the strategic potential of CSR as a vehicle for stakeholder engagement, institutional legitimacy, and sustainable development in state-owned enterprises.
Leveraging SWOT and Business Model Canvas to Improve Operational Efficiency through Digital Transformation Azmi Muhammad Islam; Khusnul Khotimah
Journal of Innovation, Business Management and Entrepreneurship Vol. 1 No. 2 (2025): Innovation
Publisher : Journal of Innovation, Business Management and Entrepreneurship

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31101/imbas.v1i2.4218

Abstract

Digitalization in the banking sector has become a critical driver of operational efficiency and improved service quality. This study aims to evaluate the role of digital transformation in enhancing operational efficiency at Bank Syariah Indonesia (BSI), Yogyakarta Kaliurang Branch, with a specific focus on the implementation of the Byond application as a replacement for BSI Mobile. The adoption of Byond has significantly accelerated transaction processes, enhanced customer experience, and reduced administrative workloads for bank staff. Moreover, digitalization supports human resource optimization by enabling more automated and error-minimized workflows. The findings reveal that while digital initiatives have produced substantial positive impacts, challenges remain, particularly in customer adoption of new technologies. These challenges necessitate more intensive outreach and educational strategies. Therefore, although digitalization has markedly contributed to operational efficiency at BSI, sustainable development strategies are still required to ensure that its benefits are fully realized by all stakeholders.
Co-Authors Izza Kahla Syakira Khusnul Khotimah