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All Journal REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Jurnal Sains Manajemen
Mita Wydaswara
Universitas Adhirajasa Reswara Sanjaya
Computer Science & IT Decision Sciences, Operations Research & Management Education Social Sciences

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Pengaruh Kualitas Lingkungan Fisik, Kualitas Produk, dan Kualitas Layanan Terhadap Brand Image Mochamad Ricky Ariefianto; Ade Mubarok; Mita Wydaswara; Ria Yuli Angliawati
REMIK: Riset dan E-Jurnal Manajemen Informatika Komputer Vol. 9 No. 4 (2025): Volume 9 Nomor 4 Oktober 2025
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/remik.v9i4.15460

Abstract

Studi ini meneliti bagaimana Brand image konsumen terhadap lingkungan, produk, dan layanan Cafe Halaman Bandung memengaruhi reputasinya. Dalam penelitian deskriptif dan verifikatif, metode kuantitatif digunakan. Tinjauan pustaka dan kuesioner 100 pelanggan Cafe Halaman menyediakan data. Analisis meliputi uji deskriptif, verifikasi, dan validitas serta reliabilitas. Studi ini menunjukkan bahwa lingkungan fisik, produk, dan kualitas layanan semuanya memengaruhi Brand image sebesar 64,30%. Sisanya 35,0% dijelaskan oleh variabel yang tidak termasuk dalam analisis. Kualitas produk memengaruhi opini konsumen terhadap Brand image paling banyak (56,55%), diikuti oleh lingkungan fisik (29,59%) dan layanan (26,76%). Suasana Cafe Halaman baik-baik saja, namun jajak pendapat menunjukkan bahwa produk dan layanan mereka dapat ditingkatkan untuk meningkatkan Brand image mereka. Dari perspektif manajerial, studi ini menyarankan peningkatan suasana kafe, layanan, dan kualitas produk untuk meningkatkan kepuasan pelanggan. Dengan demikian, penguatan faktor-faktor ini akan meningkatkan reputasi dan basis pelanggan Cafe Halaman.
Pengaruh Iklan Dan Kualitas Produk Terhadap Keputusan Pembelian Adi Suparwo; Agistiani; Yayu Sri Rahayu; Feti Fatimah Maulyan; Mita Wydaswara
Jurnal Sains Manajemen Vol. 7 No. 2 (2025): Jurnal Sains Manajemen
Publisher : LPPM Universitas Adhirajasa Reswara Sanjaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51977/1p8en124

Abstract

Purchasing choices are shaped by the distinctiveness of the product assessed in relation to its intended use, and for sustainable marketing, the firm must effectively navigate the market landscape. This research aims to examine the impact of advertising and product quality on purchase choices about Lip Tint Glossy Stain Emina in Bandung City. This research employs a descriptive and verification strategy with a quantitative approach. Sampling using non-probability sampling methods. A sample of 100 respondents was acquired by administering questionnaires to customers of Lip Tint Glossy Stain Emina in Bandung City. The used data analysis procedures include validity and reliability assessments, normality evaluations, and hypothesis testing using multiple linear regression, t-tests, F-tests, and determination tests, all conducted using SPSS version 29. The findings of this study's hypothesis test indicate that both Advertising and Product Quality positively influence Purchasing Decisions regarding Emina Lip Tint Glossy Stain Products. The coefficient of determination reveals that the independent variables account for 84.6% of the variance in the dependent variable, with the remaining 15.4% attributed to other variables.
Co-Authors Ade Mubarok Adi Suparwo Agistiani Feti Fatimah Maulyan Mochamad Ricky Ariefianto Ria Yuli Angliawati Yayu Sri Rahayu