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All Journal Priviet Social Sciences Journal Journal of Social Contemplativa Journal of Innovative and Creativity
Utami Nur
Universitas Tanjungpura
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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The Dynamics of Policy Implementation: Social Service Agency Strategies for the Social Transformation of Street Children (2023-2024) Adila Puspa Hestiantini; Utami Nur; Dita Purnama
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.5532

Abstract

This study analyzes the dynamics of the implementation of the Street Children Development Program in Pontianak City during 2023–2024, a period marked by an increase in the number of street children from 29 to 37 individuals, along with the emergence of new issues such as drug and alcohol misuse. Employing a descriptive qualitative approach and drawing upon Edward III’s (1980) theoretical framework, the research examines four key variables of policy implementation: communication, resources, disposition, and bureaucratic structure. Data were collected through in-depth interviews with 15 informants, consisting of 8 representatives from the Social Affairs Office, 4 from the National Narcotics Agency (BNN), and 3 from the Indonesian Child Protection Commission (KPAI) of Pontianak City. The findings indicate that disposition particularly the attitudes and commitment of implementers serves as the primary driving variable that compensates for limitations in resources. Moral commitment and empathy among implementers emerge as critical enablers of successful program implementation. Meanwhile, resource constraints have stimulated adaptive innovations through collaborative strategies and resource pooling with partner institutions. The study demonstrates that in the context of social policy, human factors (disposition) can offset material constraints (resources), while communication through task forces and supportive bureaucratic structures creates an implementation ecosystem in which these variables reinforce one another despite limited resources. Overall, the findings reveal that implementer disposition functions as a compensatory mechanism for resource limitations, while cross-sectoral collaboration through task forces constitutes an effective strategy for fostering implementation synergy. The study recommends institutionalizing collaborative models, strengthening resource capacity, and enhancing bureaucratic flexibility to optimize the effectiveness of future street-children development programs.
Social service management at the Netizen Cinta Nursing Home Foundation in Singkawang City Dita Pratiwi; Rizky Septia Utami Bafadal; Utami Nur
Priviet Social Sciences Journal Vol. 6 No. 6 (2026): June 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i6.1866

Abstract

This study analyzes the management of social services at the Netizen Cinta Nursing Home Foundation in Singkawang using the POAC management framework (Planning, Organizing, Actuating, and Controlling). A qualitative method with a phenomenological approach was employed to explore the experiences of elderly residents and foundation managers regarding service implementation. Data were collected through in-depth interviews, observations, and documentation. The findings show that the foundation generally meets the basic needs of the elderly, including food, shelter, social interaction, and spiritual support. However, several managerial challenges remain. Planning remains focused on short-term needs without a long-term strategic direction. Organizing is not fully competency-based and relies heavily on volunteers. Service implementation reflects empathetic care but lacks professional standards and structured programs. In addition, monitoring and evaluation are conducted informally, without clear performance indicators. This study contributes to the understanding of elderly social service management in community-based care institutions and highlights the importance of strategic planning, professional service standards, and systematic evaluation to improve the quality and sustainability of elderly care services.
Implementasi Kebijakan Distribusi BBM dan Fenomena Panic Buying di Kota Pontianak dalam Perspektif Mazmanian dan Sabatier Dita Purnama; Adila Puspa Hestiantini; Utami Nur
Journal of Social Contemplativa Vol. 4 No. 2 (2026): Journal of Social Contemplativa
Publisher : Indonesian Democracy Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61183/jsc.v4i2.196

Abstract

Fuel distribution constitutes a strategic public policy domain with direct implications for social and economic stability, particularly in urban contexts. This study examines the implementation of fuel distribution policy in Pontianak City through the analytical framework of Daniel A. Mazmanian and Paul A. Sabatier, with particular attention to the emergence of panic buying despite the absence of structural shortages. The research adopts a qualitative approach based on a directed literature review and secondary data analysis, drawing on government reports, academic sources, and media coverage. The findings indicate that, from a structural and technical standpoint, fuel supply in Pontianak remains stable and sufficient to meet public demand. Patterns of consumption and distribution suggest that the policy possesses adequate capacity to manage fluctuations in demand. However, empirical evidence reveals persistent long queues and panic buying behavior, pointing to a disjuncture between objective supply conditions and collective public perception. Within the Mazmanian and Sabatier framework, this study finds that neither the tractability of the problem nor the formal capacity of the policy design constitutes the primary constraint on implementation. Instead, non-statutory variables—particularly public perception, information dynamics, and levels of trust—play a decisive role in shaping policy outcomes. Panic buying is thus understood not as a response to material scarcity, but as a socially constructed reaction to perceived uncertainty. This study argues that policy implementation must be understood as a socio-political process in which meaning-making, perception, and trust are central. Consequently, the effectiveness of fuel distribution policy depends not only on material capacity, but also on the state's ability to manage public communication and sustain legitimacy in the eyes of society.
Co-Authors Adila Puspa Hestiantini Dita Pratiwi Dita Purnama Rizky Septia Utami Bafadal