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All Journal Jurnal Ners Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Eduvest - Journal of Universal Studies
Etty Sofia Mariati Asnar
Universitas Sangga Buana YPKP
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Strategi Pencegahan dan Pengendalian Infeksi yang Efektif dalam Upaya Peningkatan Keselamatan dan Kesehatan Kerja Rumah Sakit (Studi Kasus pada Rumah Sakit X di Bandung ) Ellya Dewi; Etty Sofia Mariati Asnar; Vip Paramarta; Kosasih Kosasih
Jurnal Ners Vol. 9 No. 3 (2025): JULI 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i3.45937

Abstract

Pelayanan kesehatan yang bermutu menjadi perhatian utama dengan meningkatkan keselamatan dan kesehatan kerja rumah sakit. Rumah Sakit X Bandung menghadapi tantangan dalam efektivitas strategi pencegahan dan pengendalian infeksi untuk meningkatkan keselamatan dan kesehatan kerja rumah sakit. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus, triangulasi sumber, dan analisis data NVivo 12 Plus. Data dikumpulkan melalui wawancara, observasi, dan dokumentasi. Hasil pembahasan: ditemukan bahwa keselamatan dan kesehatan kerja rumah sakit (K3RS) serta pelaksanaan Pencegahan dan Pengendalian Infeksi (PPI) memiliki hubungan erat, dengan berbagai kendala yang perlu diatasi melalui strategi peningkatan SDM, digitalisasi sistem pencatatan, serta optimalisasi kebijakan sterilisasi rumah sakit. Implementasi strategi ini akan membantu meningkatkan kualitas keselamatan dan kesehatan kerja serta efektivitas program pengendalian infeksi di rumah sakit. Kesimpulan: Rumah Sakit X Bandung telah mengimplementasikan berbagai strategi dalam meningkatkan K3RS melalui strategi PPI yang efektif dengan penguatan beberapa kendala yang ditemukan.
Analisis Kualitas Pelayanan dan Iklim Organisasi Terhadap Kepuasan Pasien Nurjamali Desy Mulia Frida; Kosasih Kosasih; Etty Sofia Mariati Asnar; Taufan Nugroho; Farida Yuliaty; Vip Paramarta
Jurnal Ners Vol. 10 No. 2 (2026): APRIL 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i2.56385

Abstract

Kepuasan pasien merupakan indikator penting dalam menilai mutu pelayanan rumah sakit, khususnya pada pelayanan rawat jalan kebidanan dan kandungan yang memiliki intensitas interaksi tinggi antara pasien dan tenaga kesehatan. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan dan iklim organisasi terhadap kepuasan pasien di Poli Kebidanan dan Kandungan Rumah Sakit Harapan Jayakarta Jakarta. Penelitian ini menggunakan pendekatan kuantitatif dengan desain survei analitik. Sampel penelitian terdiri dari 93 pasien yang dipilih menggunakan teknik purposive sampling. Data dikumpulkan melalui kuesioner terstruktur dan dianalisis menggunakan regresi linier berganda dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan pasien, sedangkan iklim organisasi tidak berpengaruh signifikan secara parsial. Namun demikian, kualitas pelayanan dan iklim organisasi secara simultan berpengaruh signifikan terhadap kepuasan pasien. Nilai koefisien determinasi menunjukkan bahwa sebagian besar variasi kepuasan pasien dapat dijelaskan oleh kedua variabel tersebut. Temuan ini menegaskan bahwa peningkatan kepuasan pasien terutama ditentukan oleh kualitas pelayanan yang dirasakan secara langsung, dengan iklim organisasi berperan sebagai faktor pendukung internal dalam menjaga keberlanjutan mutu pelayanan keperawatan dan kebidanan.
Peran Manajemen Sumber Daya Manusia dan Kepemimpinan dalam Meningkatkan Pelayanan Kesehatan di Rumah Sakit Regional Eduardo Ximenes Baucau Timor Leste Sebastião Amaral; Kosasih Kosasih; Farida Yuliaty; Vip Pramarta; Etty Sofia Mariati Asnar
Jurnal Ners Vol. 10 No. 2 (2026): APRIL 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i2.57000

Abstract

Penelitian ini diharapkan dapat memperoleh bukti empiris tentang peran manajemen sumber daya manusia dan kepemimpinan dalam meningkatkan pelayanan kesehatan di RSUD Eduardo Ximenes Baucau Timor Leste. Metode penelitian yang digunakan adalah analisis deskriptif yang dapat diverifikasi dan analisis regresi linier berganda. Jumlah responden yang dikumpulkan dalam penelitian ini sebanyak 98 orang mewakili seluruh orang yang bekerja di RSUD Eduardo Ximenes Baucau Timor Leste yang dipilih secara acak. Hasil analisis deskriptif menunjukkan bahwa peran manajemen sumber daya manusia, kepemimpinan dan pelayanan kesehatan, masing-masing berada dalam kategori baik untuk peran manajemen sumber daya manusia, kemudian cukup baik untuk kepemimpinan, dan sangat baik untuk kualitas pelayanan kesehatan. Hasil analisis yang dapat diverifikasi terbukti karena baik sebagian maupun simultan terbukti bahwa Peran Manajemen dan Kepemimpinan Sumber Daya Manusia memiliki pengaruh positif dan signifikan terhadap Kualitas Pelayanan Kesehatan di RSUD Eduardo Ximenes Baucau Timor Leste.
THE ROLE OF JOB SATISFACTION AND WORK MOTIVATION IN ENHANCING NURSES’ ORGANIZATIONAL CITIZENSHIP BEHAVIOR Michael Sisko; Farida Yuliaty; Etty Sofia Mariati Asnar
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20757171

Abstract

This study aims to examine the influence of job satisfaction and work motivation on Organizational Citizenship Behavior (OCB) among nurses. Understanding factors that encourage extra-role behavior is essential in healthcare organizations where teamwork, cooperation, and voluntary contributions significantly affect service quality and organizational effectiveness. This research employed a quantitative approach using a census method involving all 63 nurses as the study population. Data were collected through structured questionnaires and analyzed using descriptive statistics and multiple linear regression analysis to determine the relationships and effects among variables. The descriptive findings indicate that job satisfaction, work motivation, and Organizational Citizenship Behavior among nurses are generally in the good category, reflecting positive perceptions toward the work environment and organizational conditions. The regression analysis reveals that both job satisfaction and work motivation positively influence Organizational Citizenship Behavior. Job satisfaction shows a positive effect with a standardized coefficient (β = 0.312), while work motivation demonstrates a stronger influence (β = 0.348), indicating that motivation is the most dominant factor in encouraging nurses to perform extra-role behaviors. Furthermore, the coefficient of determination (R² = 0.710) indicates that 71.0% of the variation in Organizational Citizenship Behavior can be explained jointly by job satisfaction and work motivation, while the remaining 29.0% is influenced by other factors outside the research model. The findings suggest that improving job satisfaction and strengthening work motivation are crucial strategies for encouraging nurses to demonstrate voluntary behaviors that support teamwork and organizational performance. Therefore, healthcare management should continuously develop supportive organizational policies to enhance employee satisfaction and motivation in order to maintain high-quality healthcare services.
An Analysis of the Effects of Competence, Internal Locus of Control, and Work Culture on Employee Organizational Commitment: A Case Study at Kraton Regional General Hospital, Pekalongan Regency Elsandra Novita Halim; Vip Paramarta; Etty Sofia Mariati Asnar
Eduvest - Journal of Universal Studies Vol. 6 No. 5 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i5.53085

Abstract

This study aims to analyze the effects of employee competence, internal locus of control, and work culture on organizational commitment at Kraton Regional General Hospital (Rumah Sakit Umum Daerah/RSUD Kraton), Pekalongan Regency, both partially and simultaneously. A quantitative approach with multiple linear regression analysis was employed. The study population comprised 232 employees of RSUD Kraton. Data were analyzed to measure the effect of each independent variable on organizational commitment. Internal locus of control was found to exert the most dominant influence on organizational commitment, with a regression coefficient (B) = 0.346, t = 11.097, p = 0.000. Employee competence also had a significant effect, with B = 0.245, t = 6.888, p = 0.000. Work culture, however, did not demonstrate a statistically significant effect, with B = 0.010, t = 0.246, p = 0.807 (p > 0.05). Simultaneously, the three variables jointly and significantly influenced organizational commitment. Among the predictors, internal locus of control emerged as the most dominant factor, followed by employee competence, both of which significantly affected organizational commitment. Competence was found to support the enhancement of employee engagement, whereas work culture, although positively directed, did not yield a statistically significant effect. These findings suggest that strengthening internal locus of control and developing employee competence are more effective strategies for enhancing organizational commitment at RSUD Kraton than improving work culture alone.
Co-Authors Ellya Dewi Elsandra Novita Halim Farida Yuliaty Kosasih Kosasih Michael Sisko Nurjamali Desy Mulia Frida Sebastião Amaral Taufan Nugroho Vip Paramarta Vip Pramarta