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All Journal CSID Journal of Infrastructure Development Journal of Regional and Rural Studies
Psf, Muhammad Ivan Riyandhika Saad
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Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Engineering Social Sciences

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Empowerment of Increasing Economic Resilience Post Covid-19 Janjang Wulung Village Community Through Creative Economic Village Planning Wardhana, Alvian; Ramayuda, Muhammad; Muhammad, Faza Farhan; Nariswari, Acyuta Putri; Arifin, Salsa Dwi Cahya; Wicaksono, Garin Ardi; Dianafi, Dani Rizky; Psf, Muhammad Ivan Riyandhika Saad
CSID Journal of Infrastructure Development Vol. 6, No. 1
Publisher : UI Scholars Hub

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Abstract

Janjang Wulung Village is one of seven villages located at a highland of 593.73 meters above sea level in Puspo District, Pasuruan Regency, East Java. Janjang Wulung Village has natural resource potential from coffee, apples, avocados, and forest products supported by the plantation area, reaching 280.1 and farmers of 1,072 people. The livestock sector is also one of the superior productions in Janjang Wulung Village, with each household having 3-6 dairy cattle with a population of 602 people who work as breeders. However, the condition of COVID-19 limiting social activities resulted in a 20% to 40% decrease in income. So, planning the development of Janjang Wulung Village as a creative economy village is necessary to create an economically resilient village. Four analyses are used, including problem trees, analysis of village and community resilience, and SWOT, followed by the analysis of project alternatives that are resulting projects. The project includes village physical resilience, such as road rehabilitation projects, clean water system development projects, procurement projects, Wi-Fi Corner, food diversification innovation projects, technology development projects, and modules and poster projects using technology to support the development of the creative economy.
Assessment and Evaluation of Madiredo Telaga Tourism Service Factors Psf, Muhammad Ivan Riyandhika Saad; Wicaksono, Agus Dwi; Adrianto, Dimas Wisnu
Journal of Regional and Rural Studies Vol. 2 No. 2 (2024)
Publisher : Perencanaan Wilayah dan Kota FT UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/rrs.v2i2.31

Abstract

This study introduces the "FIPIA with information entropy" method as an evolution of previous models (IPA, IPIA, FIPA) to evaluate the quality of tourism services at Telaga Madiredo. The aim is to identify priority areas for improvement, providing actionable recommendations for optimal resource allocation to enhance customer service and satisfaction. The integration of fuzzy rules and expert assessments reduces subjectivity in evaluation. Despite its rich potential as a nature-based tourism destination, Madiredo Agrotourism faces challenges due to insufficient prioritization and evaluation of services, leading to a gap between tourist expectations and actual service quality. The primary goal is to develop a comprehensive plan for improving tourism services aligned with on-ground realities and critical priorities. This is achieved through three parameters: comparing importance and performance of service attributes, assessing their impact on business objectives, and evaluating their importance for tourist satisfaction. The study involved field testing by distributing a questionnaire with 18 items to Madiredo Lake tourists and analyzing responses using Importance-Performance-Impact Analysis (IPIA), fuzzy logic, and information entropy. The findings revealed five key dimensions of service quality: reliability, assurance, tangibles, empathy, and responsiveness. The FIPIA method with information entropy proved effective for prioritizing service improvements and is adaptable for evaluating service quality across various industries where attributes significantly influence outcomes.
Co-Authors Agus Dwi Wicaksono Arifin, Salsa Dwi Cahya Dianafi, Dani Rizky Dimas Wisnu Adrianto Muhammad, Faza Farhan Nariswari, Acyuta Putri Ramayuda, Muhammad Wardhana, Alvian Wicaksono, Garin Ardi