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All Journal Winter Journal: IMWI Student Research Journal Jurnal Indonesia Sosial Teknologi Journal of Business, Social and Technology Equivalent: Jurnal Ilmiah Sosial Teknik Indonesian Cyber Law Review
Ade Bani Riyan
Politeknik Siber Cerdika Internasional, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Utilization of Digitalization on the Quality Of Administrative Services in Karang Wangi Village, Cirebon Ade Bani Riyan; Muhammad Asril Maulana; Siti Ainul Kholipah; Hanah Wardatul Janah; Endang Ruaesih
Jurnal Indonesia Sosial Teknologi Vol. 6 No. 5 (2025): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v6i5.9059

Abstract

This study examines the impact of digitization on the quality of administrative services in Karangwangi Village, Cirebon, amidst the government’s smart village initiative aimed at improving public service efficiency and village governance. The research aims to analyze community satisfaction, identify challenges in digitalization implementation, and provide strategic recommendations for enhancement. Employing a qualitative case study approach, data were collected through in-depth interviews with village officials and residents, direct observations of digital service usage, and review of relevant documents. Findings reveal that while digitization has positively influenced service speed and transparency, significant obstacles remain, including limited digital literacy among residents, inadequate technological infrastructure, and insufficient training for village officials. Community satisfaction with digital services is generally high, yet access and information transparency need improvement. The study concludes that to maximize the benefits of digital administration, efforts must focus on enhancing infrastructure, expanding training programs for officials and residents, and increasing socialization about digital services. This research offers valuable insights for policy makers and village governments seeking to optimize digital transformation in rural public services and supports broader efforts to modernize administrative functions at the village level.
Legal Analysis of The Use of AI Emotion Detectors in Online Recruitment by Private Companies Dyah Ayu Kunthi Puspitasari; Fardiasnyah Fardiasnyah; Ade Bani Riyan
Indonesian Cyber Law Review Vol. 3 No. 1 (2026): Indonesian Cyber Law Review
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/iclr.v3i1.41

Abstract

This study aims to analyze the legal implications of the use of Artificial Intelligence (AI) emotion detectors in online recruitment processes by private companies, with a focus on protecting prospective employees' privacy rights and the potential for algorithmic discrimination. The research method used is normative juridical with the Statute Approach, Conceptual Approach, and Comparative Approach to examine regulations, concepts, and comparisons of international practices. The results of the study indicate that the use of AI emotion detectors has the potential to violate the principles of personal data protection as stipulated in the PDP Law, especially regarding the transparency of biometric data processing, the basis of consent, and data security. In addition, there is a risk of algorithmic discrimination due to bias in the dataset, a lack of developer accountability, and the absence of specific regulations governing the use of AI in recruitment in Indonesia. These findings indicate the need for policy updates, the development of technical guidelines, and algorithm audit mechanisms to ensure fairness and non-discrimination in the selection process. This study concludes that the use of AI emotion detectors must be regulated more comprehensively to ensure a balance between technological efficiency and the protection of prospective employees' fundamental rights.
Customer Journey di Era Omnichannel: Transformasi Perilaku Konsumen dan Implikasi Strategi Digital Marketing Askarno Askarno; Ade Bani Riyan
Winter Journal: IMWI Student Research Journal Vol. 7 No. 1 (2026): Winter Journal: IMWI Student Research Journal
Publisher : Institut Manajemen Wiyata Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52851/wt.v7i1.101

Abstract

The rapid development of the digital ecosystem has driven a fundamental shift in the way consumers interact with brands. Customer journeys that were originally linear have now transformed into complex, non-linear, and involve multiple digital and physical touchpoints simultaneously. This article aims to critically analyze the transformation of the customer journey in the omnichannel era, identify the accompanying changes in consumer behavior, and formulate strategic implications for digital marketers. Using the Systematic Literature Review (SLR) approach sourced from Google Scholar, Scopus, Web of Science, and SINTA databases with the publication period of 2015–2024, a total of 38 relevant articles were selected through a PRISMA framework-based inclusion-exclusion process. The results of the literature synthesis show that omnichannel integration effectively improves the consistency of the customer experience, strengthens brand loyalty, and creates data-driven personalization opportunities that have not been optimally utilized by most companies. It was also found that the use of artificial intelligence (AI), machine learning, and real-time data analytics are the differentiating factors in the successful implementation of omnichannel strategies. This article contributes to the development of an Omnichannel Journey Integration Framework (OJIF) conceptual framework that integrates four strategic layers and can be the foundation of advanced empirical research.
Sales Application on Distro Souplay Ade Bani Riyan
Journal of Business, Social and Technology Vol. 1 No. 1 (2020): Journal of Business, Social and Technology
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jbt.v1i1.27

Abstract

The development of the business world is now inseparable from the support of technology, especially computer technology and information because in increasingly modern economic activities are needed the existence of computer technology to support and facilitate all economic activities in order to achieve these goals. With the use of computers as a tool in Distro Souplay does not mean without problems, there are still troublesome things and obstacles to create a comfortable and efficient atmosphere while in Distro suoplay. The accumulation of irregular goods data. The slow search for data needed when ordering an item of goods Adds knowledge and insights, especially about the sale of goods and implements the science obtained in lectures into the business world.
Smartphone-Based Order Recording Application for Non-Technical Users: A Local Network Solution Ade Bani Riyan; Mohamad Nasir; Septien Dwi Savandha; Ade Fitria Fatimah; Diana Magfiroh; Amelia Amelia
Equivalent: Jurnal Ilmiah Sosial Teknik Vol. 8 No. 1 (2026): Equivalent: Jurnal Ilmiah Sosial Teknik
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jequi.v8i1.253

Abstract

Background: Digital technology adoption among micro, small, and medium enterprises (MSMEs) in Indonesia remains limited, particularly among non-technical users. Many existing commercial applications present barriers related to system complexity, subscription costs, and dependence on stable internet connectivity, which hinder effective business digitalization. Aims: This study aims to develop and evaluate a smartphone-based order recording application tailored to MSME users with limited digital literacy, focusing on accessibility, usability, and operational efficiency without reliance on internet infrastructure. Methods: The research employed a Research and Development (R&D) methodology with a mixed-methods approach. The development process followed five iterative stages: needs analysis involving 18 MSME owners, user-centered system design, technical implementation using a local area network architecture, functional and usability testing, and iterative refinement based on user feedback. Usability evaluation was conducted with 12 non-technical MSME users using task performance metrics and the System Usability Scale (SUS). Results: The application achieved a SUS score of 74.2, indicating good usability, with an average task completion rate of 91.7%, surpassing typical benchmarks for commercial MSME applications. The local network architecture successfully eliminated internet dependency, reduced operational costs, improved system responsiveness, and enhanced data privacy. Key usability factors included simplified interfaces, minimal text input, large touch targets, consistent navigation, and reduced cognitive load. Conclusion: The findings demonstrate that digital solutions designed around user capabilities can effectively bridge the digital divide among non-technical MSME users. This study provides a replicable model for inclusive, low-cost, and accessible business application development in resource-constrained contexts.
Co-Authors Ade Fitria Fatimah Amelia Amelia Askarno Askarno Diana Magfiroh Dyah Ayu Kunthi Puspitasari Endang Ruaesih Fardiasnyah Fardiasnyah Hanah Wardatul Janah Mohamad Nasir Muhammad Asril Maulana Septien Dwi Savandha Siti Ainul Kholipah