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Usman
Universitas Halu Oleo
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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EVALUASI PELAKSANAAN PROGRAM KELUARGA HARAPAN DALAM MENGATASI KEMISKINAN DI KECAMATAN LAWA KABUPATEN MUNA BARAT Suriyani BB; La Ode Agus Said; Rifal; Usman
Journal Publicuho Vol. 8 No. 2 (2025): May - July - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i2.867

Abstract

This study aims to evaluate the implementation of the Family Hope Program in overcoming poverty in Lawa District, West Muna Regency. The research method used is descriptive qualitative, with data collection techniques using observation, interviews, and documentation. The results of the study showed that the Evaluation of the implementation of the Family Hope Program in Lawa District, West Muna Regency, showed Effectiveness. The Family Hope Program has been effective in improving the welfare of underprivileged families, especially in the education, health, and economic sectors. However, more intensive assistance is still needed to overcome existing participation obstacles. Efficiency, this program runs efficiently with good coordination between related parties and timely distribution. However, there are still technical obstacles, such as data errors, that need to be corrected.
PELAKSANAAN TERTIB ADMINISTRASI DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK PADA KANTOR LURAH NAMBO KECAMATAN NAMBO KOTA KENDARI Suriyani BB; La Ode Muhammad Elwan; Iwan P; Usman
Journal Publicuho Vol. 8 No. 3 (2025): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i3.903

Abstract

This study aims to analyse the implementation of administrative order in improving public service quality at the Nambo Village Office, Nambo District, Kendari City. This research uses a descriptive qualitative approach, with data collection techniques through observation, interviews, and documentation. The study's results show that, although the Nambo Village Office has made efforts to implement administrative orders through a structured system, staff training, and the use of technology in data management, several challenges still affect public service quality. These challenges include complex procedures, long processing times, limited human resources, and a lack of transparency in budget management. On the other hand, the quality of public service at the Nambo Village Office is generally good, with adequate facilities, reliable service, and a commitment from the office to provide fast, efficient, and transparent services. However, there are issues with inconsistent staff responsiveness, limited facilities, and technical challenges that affect the public's comfort. Therefore, this study recommends improvements in efficiency, transparency, and the enhancement of professionalism and responsiveness of staff to improve the quality of public service at the Nambo Village Office.
Co-Authors Iwan P La Ode Agus Said, La Ode Agus La Ode Muhammad Elwan Rifal Suriyani BB Suriyani BB