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All Journal Takuana: Jurnal Pendidikan, Sains, dan Humaniora
Solaulu, Rein Mars
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Optimalisasi Pelayanan Administrasi Publik Berbasis VLAN di Bidang TIK Polda Maluku Solaulu, Rein Mars; Bahasoan, Aminah; Nataniel, Elake
Takuana: Jurnal Pendidikan, Sains, dan Humaniora Vol. 4 No. 4 (2026): Takuana (January-March)
Publisher : MAN 4 Kota Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56113/takuana.v4i4.430

Abstract

This study aims to determine and analyze the strategy for improving the quality of public administration services through the use of VLAN for information traffic at the Maluku Police ICT work unit. The research approach used is a qualitative approach. The informants of this study were members of the police at the Maluku Police ICT Work Unit. In addition, the author conducted in-depth interviews with key informants, namely the Head of the Maluku Police ICT Work Unit. Based on the results and discussion, it is concluded that the strategy implemented in improving the quality of public administration services through VLAN at the Maluku Police ICT Work Unit must focus on strengthening network security, improving HR competency, optimizing infrastructure, and mitigating cybersecurity risks and technical constraints. With a systematic approach and support from various parties, the use of VLAN can be an effective solution in improving efficiency, security, and transparency in public administration services in Maluku.
Co-Authors Bahasoan, Aminah Nataniel, Elake