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Effectiveness of Container Cargo Information Management System at Ports: Role of Competency Training, Shore-Based Personnel, and Technology at Indonesian Container Terminals Ferro Hidayah; Natanael Suranta; Yusuf Pria Utama
International Journal of Mechanical, Industrial and Control Systems Engineering Vol. 3 No. 1 (2026): March: International Journal of Mechanical, Industrial and Control Systems Engi
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijmicse.v3i1.372

Abstract

This research investigates the effectiveness of container cargo information management systems at Indonesian ports, examining the critical roles of competency training, shore-based personnel capabilities, and technology adoption in determining system performance and operational outcomes. Container terminals increasingly rely on sophisticated information systems including Terminal Operating Systems (TOS), Port Community Systems (PCS), and Electronic Data Interchange (EDI) for coordinating complex cargo operations, yet system effectiveness depends not solely on technology sophistication but critically on personnel competency, training adequacy, and human-technology integration. Through qualitative analysis involving terminal operators, port information system managers, shore-based operational personnel, training coordinators, and technology providers, this study examines how the interplay between human capabilities and technological capabilities determines information system effectiveness. Results demonstrate that comprehensive competency training programs can improve system utilization effectiveness by 45-65%, reduce operational errors by 50-70%, and enhance productivity by 25-40% through better human-technology integration. Key challenges include inadequate training investment, high personnel turnover, technology complexity exceeding user capabilities, and organizational resistance to systematic training programs. Findings reveal that container terminal information system effectiveness depends fundamentally on sociotechnical system optimization addressing both technological infrastructure and human capability development through sustained competency building programs. This research contributes to port operations literature by providing evidence-based frameworks for human factors integration in port technology implementation.
Technological Advancements in Maritime Education: A Collaborative Approach Diah Zakiah; Bambang Kurniadi; Irfan Wahyunanda; Panderaja Soritua Sijabat; Yusuf Pria Utama; Pesta Veri Ahmadi
Jurnal Penelitian Sekolah Tinggi Transportasi Darat Vol 16 No 1 (2025): June 2025
Publisher : Politeknik Transportasi Darat Indonesia - STTD Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55511/jpsttd.v16i1.727

Abstract

This qualitative research examines the integration of industry professional expertise within maritime engineering education through comprehensive analysis of perspectives from four maritime industry professionals and four academic educators. The study employs descriptive analytical methodology to investigate knowledge transfer effectiveness and technological innovation adoption within maritime engineering education programs. Findings reveal significant gaps between industry competency requirements and current educational outcomes, particularly in practical problem-solving capabilities, technology adaptation skills, and collaborative decision-making competencies. Industry professionals consistently rate educational effectiveness lower than academic educators across critical competency domains, indicating substantial opportunities for improvement through enhanced industry-academia collaboration. The research identifies mentorship programs, collaborative projects, and innovative assessment methodologies as high-impact approaches for addressing educational enhancement opportunities. Technology integration analysis reveals critical gaps between current educational practices and industry technological advancement, emphasizing urgent needs for systematic approaches to maintaining curriculum relevance. The study establishes evidence-based frameworks for sustainable industry-academia collaboration that can enhance maritime engineering education effectiveness while addressing evolving industry competency requirements. Results demonstrate that systematic integration of professional expertise yields measurable improvements in student engagement, graduate employment outcomes, and industry satisfaction with educational programs.