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Yulia Rohmiati Hamri
Akademi Administrasi Rumah Sakit Mataram
Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

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PEMBIAYAAN KESEHATAN DAN PERAN PEMERINTAH DALAM PELAYANAN KESEHATAN Lia Sopiani; Maria Ulfa; Zaini; Yuni Andriana; Ifayatul Ahyani; Nila Agustin; Yulia Rohmiati Hamri; Lale Ajeng Khalifatun Wardani
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 4 (2022): Nusadaya Journal of Multidiciplinary Studies, December 2022
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i4.22

Abstract

Health financing is one of the fields of science in health economics. What is meant by health costs is the amount of funds that must be provided by individuals, families, community groups. Sources of health costs can come from the government budget, community budgets, domestic and foreign assistance, as well as a combination of government and community budgets. In general, health costs can be divided into two, namely the cost of medical services and the cost of public health services. The main requirements for health financing are the amount, distribution and utilization. While the function of financing is to extract funds, multiply funds. The main problems in health financing include the lack of available funds, inappropriate distribution of funds, inappropriate use of funds, imperfect management of funds and increasing health costs. While the settlement efforts taken include increasing the amount of funds, improving the distribution, utilization and management of funds, as well as controlling health costs.
PENGARUH WAKTU TUNGGU TERHADAP KEPUASAN PASIEN PSIKIATRI RAWAT JALAN DI TEMPAT PENDAFTARAN PASIEN (TPP) RUMAH SAKIT JIWA MUTIARA SUKMA PROVINSI NUSA TENGGARA BARAT Yulia Rohmiati Hamri; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 10 (2024): Nusadaya Journal of Multidiciplinary Studies, December 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i10.67

Abstract

This study aims to analyze the effect of waiting time on the satisfaction of psychiatric outpatients at the Patient Registration Unit (TPP) of Rumah Sakit Jiwa Mutiara Sukma, Nusa Tenggara Barat Province. A quantitative approach was employed using simple linear regression analysis to examine the relationship between waiting time and patient satisfaction levels. The regression results showed a coefficient value of 0.209 with a significance value of 0.524 (> 0.05), indicating that waiting time does not have a statistically significant effect on the satisfaction of psychiatric outpatients. The R Square value of 0.015 suggests that only 1.5% of the variation in patient satisfaction can be explained by the waiting time variable, while the remaining 98.5% is influenced by other factors outside the model, such as the attitude of medical staff, waiting room comfort, clarity of information, and patients’ emotional conditions. Although statistically insignificant, waiting time remains an important component of service delivery as it may influence patients’ psychological perceptions. For patients with mental disorders, the waiting process is associated with feelings of safety, calmness, and being valued; therefore, it must be managed with empathy and support. These findings highlight that service quality improvement should not only focus on time efficiency but also on a humanistic approach, staff engagement, and a supportive environment that promotes patients’ psychological recovery.
Co-Authors Ifayatul Ahyani Lale Ajeng Khalifatun Wardani Lale Ajeng Khalifatun Wardani Lia Sopiani Maria Ulfa Muhammad Habibullah Aminy Nila Agustin Slamet Mardiyanto Rahayu Wahyu Aprilyaningsih Yuni Andriana Zaini